divinetrendz.com Reviews 72

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I ordered 2 dining cover worth 2998 with tracking I’d #27441. It’s confirmed 9th oct but still 23 oct they hv no response no tracking I’d related updates nothing. And they have not any customer servi... See more

Rated 1 out of 5 stars

This Divinetrendz is definitely a fraud company. We place a order for table cloth worth 3000. Bt after 2 wks still there is no feedback from them on delivery. There is infact no customer caré to compl... See more

Rated 5 out of 5 stars

Due to some technical glitch I seriously got trouble but Mr Rajesh personally handled the issue and resolved that by going out of the way to make customer happy. Will surely recommend Divine Trendz

Rated 1 out of 5 stars

This is my order no DT27771 it has 3 week now but didn’t receive my order total fraud No WhatsApp response

Company details

  1. Home Improvement Store

Written by the company

Give Re-Birth To Your Old Chairs With Our Fashionable Chair Covers. Our unique range of chair covers is made for the modern Indian, who deserves to feel, live, and work better.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

72 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst site ever seen

The worst site ever seen . They are literally frauds it's been 1month since I have place my order . Till date no response from customer care for my exchange . Don't receive calls. Don't give proper feed back . I have invested near around 5k in this site . Not returning my amount also . If there would have been any ration in negetive I would have rated -10 to this website

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service, I didn't receive my order since last 2 months, customer care no. Not responding proper , they are saying me to cancel the order in tracking I'd it is pending at manifested level since last 20 days

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

I was very impressed

I was very impressed! My sofa had small holes on it! And as independent lady managing all expenses and buying new sofa was little risky! But here I got my covers in very affordable price and my sofa is also looking new, nice product, good customer service👍

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

I have bought covers from them before…

I have bought covers from them before also! But this time when i ordered they have treated me and my order so well! The customer executive Shiv was so kind and polite with me! Even he guided me properly to checkout and even i received my sofa covers. I just want to thank them and I highly recommend this product.

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

They are CHEATERS and FRAUD

They do not even deserve 1 star
They did fraud with us, we ordered dinning table,L shape sofa and 3&2 seater sofa covers. L shape sofa covers were fine enough but the dining table and 3&2 seater sofa covers were horrible they were not fitting in our sofa before ordering they video called us and asked the measurement we gave them the correct and exact measurement and we also asked them that will u send the sofa covers according to our choice they said yes but when the covers arrives they were short and not fitting in our sofa and dinning table
we called them and complained about the covers and they said that we are gonna call in 5 minutes but they didn't called back we also messaged them many a times but they didn't reply even after seeing them.
After 1 day we called them again they said that we will call u back in 5 mins but we didn't even get a single call or a message today is the 4th day we didn't get a call. They are showing something else in the videos and sending something else , they are just making us a fool Please I recommend not to order from them

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

0 stars... awful customer service, missing products

Would not even give one star if I could. We ordered one three-seater cover, one two-seater cover, one table cover & four chair covers. We were told that they would take 3-4 days for delivery & the package took 3 weeks to arrive after a lot of badgering. Customer service is basically non-existent. They do not answer calls & when they do, they keep making silly excuses for weeks. If you get frustrated, they act like they are the ones who have been wronged & tell you that you're being rude. The few times they answered the calls, they said that, "It's being dispatched today, will arrive in 2 days." It wouldn't happen & the cycle would start over. After demanding a refund again & again, they finally dispatched the package & even then, one chair cover was missing.

July 9, 2023
Unprompted review
Rated 1 out of 5 stars

BIGGEST MISTAKE TO PURCHASE FROM HERE.. **PLS READ COMPLETELY**

If I was given an option I would choose NO STAR at all. THE CUSTOMER SERVICE IS OF NO USE.
I had order chair covers but they didn't go well with my furniture and wanted to exchange for another one.
I called them up after 2 days itself and told them the same and they told they would call me back.
BUT THEY NEVER DID.
When I ordered they called regularly to update regarding the package but once it was delivered there was no response from them.

The worst part is I had to follow up multiple times to ask them.
I had called them for the 3rd or 4th time after 1 week since I received the package, and with NO SHAME THEY SAID THAT THE RETURN POLICY DOESN'T HOLD ANYMORE. THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER COME ACROSS.

""I AM STILL WAITING FOR THE REPLY "
This is the order number: #52416

I request you to NOT PURCHASE FROM HERE. THERE WAS NOTHING " DIVINE " ABOUT THIS HORRIBLE EXPERIENCE.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service Experience

I WOULDNT DO ANY BUSINESS WITH THIS COMPANY. THEIR CUSTOMER SERVICE IS APPALLING. THEIR CUSTOMER SERVICE AGENTS DONT READ CUSTOMER REQUESTS, THE PRICING THEY QUOTED ME DOES NOT MATCH WHAT THEY ARE ADVERTISING ON THIS PLATFORM AND ON TOP OF ALL OF THIS THEY FLOODED MY INBOX WITH IMAGES OF ALL OF THEIR FABRICS WHEN I WAS SPECIFICALLY REQUESTING ONE FABRIC DESIGN IN PARTICULAR. WHEN ADDRESSED WITH THE CUSTOMER SERVICE AGENT I WAS TOLD THAT I WAS BEING DISRESPECTFUL. IM SORRY BUT IF IM GOING TO INVEST MONEY WITH YOUR COMPANY I NEED TO KNOW THAT YOU ARE LISTENING TO MY REQUESTS AFTERALL, I AM THE PAYING CUSTOMER.

ABSOLUTELY UNACCEPTABLE SERVICE EXPERIENCE. NEEDLESS TO SAY, I WILL NOT BE ORDERING FROM THIS COMPANY

June 14, 2023
Unprompted review

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