I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more
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Review summary
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Reviews shaping this summary
I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more
Company replied
It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more
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Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more
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Company details
Written by the company
DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.
Contact info
302 E. Carson Ave, 10th floor, 89101, Las Vegas, United States
- support@divorceprofile.com
- divorceprofile.com
3.4
Average
191 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They never finished my divorce they…
They never finished my divorce they did good at first but they stopped replying to me and helping me get it finalized
May 1, 2026
Reply from DivorceProfile
Dear Mohamed,
Thank you for sharing this feedback!
We’re delighted to hear that you value the simplicity and transparency of our service. Making things clear and easy to navigate is very important to us.
We truly appreciate you choosing us!
Best regards,
DivorceProfile
You did not complete the job you were…
You did not complete the job you were paid to do and then denied access to the forms without additional payment!
April 18, 2026
Reply from DivorceProfile
Dear Edward,
Thank you for bringing the issue to our attention.
We understand how frustrating it must feel to believe the service wasn’t completed as expected. That’s certainly not the experience we aim to provide.
Please reach out to our support team at support@divorceprofile.com with your details so we can investigate this for you as quickly as possible—we’re here to help.
Thank you for bringing this to our attention.
Kind regards,
Divorce Profile Team
Garbage
Garbage. Left me in the middle of the process, right after collecting all the fees. Now I’m struggling to find someone to help me to move forward with my case.
April 1, 2026
Unprompted review
Reply from DivorceProfile
Dear Lenny,
We’re very sorry to hear about your experience — this is absolutely not the service we aim to provide. We understand how frustrating it must be to be left in the middle of the process, especially after making a payment.
Please contact us at support@divorceprofile.com
so we can urgently review your case and help you move forward as quickly as possible. We’re here to make this right.
Kind regards,
Divorce Profile Team
It was quick and easy to maneuver
It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have contacted them on the website without any issue resolved.
March 30, 2026
Reply from DivorceProfile
Dear Ronda!
Thank you for taking the time to share your feedback with us.
We’re glad to hear that you found the platform quick and easy to use. At the same time, we’re very sorry to hear about the ongoing charges and the difficulty in getting this resolved. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side.
Please reach out to us directly at support@divorceprofile.com
so we can urgently review your case and assist you with resolving the billing issue as soon as possible.
Best regards,
DivorceProfile
Divorce profile is easy to use and you dont have to pay court costs and dont have to go to court
Everything was so easy to use and I was able to file with the courts right away to get my uncontested divorce going which makes everything so much easier
March 24, 2026
Reply from DivorceProfile
Dear Kaylin,
Thank you for sharing this feedback!
We are delighted to hear that you found DivorceProfile easy to use and that it helped you move forward with your uncontested divorce quickly and without unnecessary complications. Making the process simple, accessible, and stress-free is exactly what we strive for.
Providing a smooth and efficient experience is our top priority, and we truly appreciate you choosing us!
Best regards,
DivorceProfile
Does not work for Quebecers
Does not work for Quebecers - You cannot do the notarization online. The forms are all in French. One question told me to refer to a chart, but did not say where I could find the chart. I needed to pay for customer service help to find out it's referring to something provided by the government. I ended up going with a lawyer in the end, after paying for months.
November 5, 2025
Reply from DivorceProfile
Dear Jodi,
We’re really sorry to hear about your experience — we understand how frustrating it must have been to encounter limitations with notarization and unclear instructions. That’s certainly not the experience we want for our users.
Please email us at support@divorceprofile.com one more time. Once received, we will diligently look into this matter with the purpose of providing an accurate resolution.
Kind regards,
Divorce Profile Team
I never heard of it before
I never heard of it before. I’m not married so why else am I being charged 39$ out of no where on my card . I’m not happy about that. Please send me a refund and stay the hell away from me
March 22, 2026
Unprompted review
Reply from DivorceProfile
Dear Party,
We sincerely apologize for this frustration and the confusion regarding the charge.
We want to make this right immediately and ensure you are not charged again. Please contact us again at support@divorceprofile.com, so we can improve.
Kind regards,
Divorce Profile Team
I cancelled this months ago and you…
I cancelled this months ago and you keep charging me
March 13, 2026
Reply from DivorceProfile
Dear Suzanne,
Thank you for bringing this to our attention. We understand how frustrating this situation must be.
We’d like to let you know that a refund has been issued for the charges. If you have any further questions or need additional assistance, please don’t hesitate to reach out—we’re here to help at support@divorceprofile.com.
Kind regards,
Divorce Profile Team
I got a notice from court and updated…
I got a notice from court and updated the divorce profile. They didnt respond me for up to three months.
March 11, 2026
Reply from DivorceProfile
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear about your frustration regarding the delay in communication.
Our team responded to your message recently and sincerely apologized for the delayed reply. Unfortunately, after reviewing the situation, we had to inform you that we are no longer able to continue handling the case. We understand that this is disappointing and truly regret any inconvenience caused by the delay.
If you have any more questions, please reach out to our customer service team at support@divorceprofile.com.
We wish you the best moving forward.
Kind regards,
Divorce Profile Team
I had a very disappointing experience…
I had a very disappointing experience with Divorce Profile. From the beginning, the cost of services was not clearly explained, and additional expenses arose that were not communicated upfront. The process was also extremely slow, with significant delays in completing and submitting required paperwork.
Most concerning is that the courthouse has informed me that certain documents still have not been received, even though Divorce Profile indicated that they had been submitted as part of our agreement. This lack of clarity and follow-through has caused unnecessary stress and confusion during an already difficult time.
Overall, I found the service to be unprofessional and poorly managed. Based on my experience, I would not recommend this company and would advise others to carefully consider their options before using their services.
March 10, 2026
Reply from DivorceProfile
Dear Tracey,
Thank you for bringing this to our attention. We sincerely regret to hear about your experience.
To clarify the situation, the initial filing for your case was successfully submitted to the court in June. However, as explained during the process, the next stage of the filing requires payment of the second mandatory court fee. Unfortunately, the court will not accept or process the second filing without this fee being paid, which is why the process could not move forward.
Our team communicated this requirement at the time, but without the second court fee, it is not possible to complete the next submission to the courthouse. We understand how important clarity and timing are in matters like these, and we remain available to assist if you would like to continue the process.
If you would like us to review the case with you again or help move forward, please feel free to contact our support team directly at support@divorceprofile.com.
Divorce Profile Team
Took my money and dropped my case in…
Took my money and dropped my case in the middle of it all because they were too busy they said.
March 10, 2026
Reply from DivorceProfile
Hello Robert,
We’re sorry to hear about your experience and understand how frustrating this situation must feel. Please be informed that your subscription has been canceled, and no further charges will be withdrawn from your account. As we can see, you have already disputed the charge, which is why it cannot be refunded from our side. We kindly ask you to wait until your payment provider informs you about the case resolution.
Please know that we’re always here to help and would be happy to look into this for you again. If you’re open to it, we encourage you to contact our support team at support@divorceprofile.com so we can review the details and work toward a proper resolution.
Kind regards,
Divorce Profile Team
My experience with this company was smooth and supportive during a very stressful time in my life. The team was professional, patient, and always willing to answer my questions. They explained the div
My experience with this company was very positive during a difficult time in my life. The team was professional, organized, and communicated clearly throughout the entire divorce process. They explained each step in a way that was easy to understand and were always responsive when I had questions or concerns.
What stood out most was their efficiency and attention to detail. They handled paperwork promptly and made sure everything stayed on track, which helped reduce a lot of stress. I also appreciated how respectful and understanding they were about the emotional side of the situation.
Overall, the company does an excellent job of providing reliable guidance, clear communication, and compassionate support during what can be a challenging process.
February 27, 2026
Reply from DivorceProfile
Dear Carlisha,
Thank you for taking the time to share your experience.
We’re truly glad to hear that our team could provide clear guidance, support, and understanding during such a challenging time. It means a lot to know that our efforts to be organized, responsive, and compassionate helped reduce some of the stress in your divorce process.
Your kind words encourage us to continue providing reliable and thoughtful support to all our clients.
If you ever have any questions or need further assistance in the future, we are always at support@divorceprofile.com to help.
Best regards,
DivorceProfile
I initially spent $300 for the filing
I initially spent $300 for the filing, $69 for their service, and $30 for a case manager. Immediately followed their instructions and filled out my part. I was NEVER given a case manager and no one reached out to me. I the. Got charged another $99 for the subscription. After several months I keep reaching out to get excuse after excuse. Finally I asked for my money back more than once with no response. Ive given them ample time of a year and I still dont have my money back nor a divorce. Its already stressful enough without the added mishandling of my case.
February 27, 2025
Unprompted review
Reply from DivorceProfile
Dear Matthew,
We understand your frustration and appreciate you bringing your concerns to our attention.
We would like to confirm that a refund was issued on March 27, 2025, for both the case manager fee ($30) and the filing/service fee. The refund was processed back to your original method of payment. Depending on your financial institution, it may have taken several business days for the funds to appear in your account.
If you do not see the refund reflected or if you have any additional questions, please let us know at support@divorceprofile.com, and we will be happy to provide further details, including confirmation of the transaction.
We apologize for the inconvenience and appreciate your patience.
Best regards,
DivorceProfile
Do not use this company
Do not use this company, I paid $99 to reinstate my subscription with them last Friday, didn't hear anything from them on their website. They refunded the money only to take it out today and still no progress on my case, and there's no way to contact them directly other than email.
February 25, 2026
Unprompted review
Reply from DivorceProfile
Dear John,
We’re truly sorry to hear about your experience and understand how frustrating this must be.
We want to assure you that we take issues with billing and account access very seriously. Our team strives to resolve all concerns promptly, and we regret that this process has caused confusion and delays.
Please reach out directly to our support team via email at support@divorceprofile.com with your account and transaction details so we can investigate and work toward a resolution as quickly as possible. Your patience is greatly appreciated, and we’re committed to making things right.
Best regards,
DivorceProfile
Have not got any other responses and it…
Have not got any other responses and it is not complete and still saying in review. Do not understand why no response
December 13, 2025
Reply from DivorceProfile
Thank you for bringing this to our attention. 🌿
We’re sorry to hear that you haven’t received any updates. We understand how frustrating it can be not knowing the status, especially when you’re waiting for a response.
Please rest assured that reviews can sometimes take a little longer depending on volume, but you absolutely should receive an update. If you haven’t yet, we recommend checking your spam or junk folder just in case.
If the delay continues, please reach out again at support@divorceprofile.com with your details so we can look into this further and make sure it’s properly addressed. We’re here to help.
Best regards,
DivorceProfile
Great, but they need more people
The company seems to be drowning in work, so my case ended up all but forgotten. After one message, customer support realized their shortcoming and issued a refund as well as canceled future payments.
February 16, 2026
Reply from DivorceProfile
Dear Seth!
Thank you for taking the time to share your honest feedback about your experience with our service.
We truly appreciate your patience and understanding. While we’re sorry that your case initially felt overlooked, we’re glad our support team was able to recognize the situation, respond appropriately, issue your refund, and cancel future payments.
Your feedback helps us improve, and we’re grateful you brought this to our attention.
If you have anything further to share, you can reach us anytime at support@divorceprofile.com
Best regards,
DivorceProfile
There are no clear message for…
There are no clear message for membership fees monthly.
Also, no questions was ever answered until when gave cancelation notice.
January 23, 2026
Unprompted review
Reply from DivorceProfile
Dear Akiko,
Thanks for letting us know about your experience.
We want to express our sincere apologies for all the issues you have encountered. Regarding the payment procedure, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.
Since no email or contact information was provided, we are unable to access your account to review your subscription or billing details. To resolve this matter, please contact our support team at support@divorceprofile.com.
Best regards,
DivorceProfile
I have 1 star because everything…
I have 1 star because everything concerning my divorce ended last year September 2025. Just for me to realised they have been billing me from October 2025 to January 2026. I have sent an email , sent a messgae and no one is responding. I dont even know where to go to end my subscription. Am still requesting for my refund. People can not work diligently and genuinely. They always have to add scam to it.
October 1, 2025
Unprompted review
Reply from DivorceProfile
Dear Naomi,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
As your review did not include an email address, we’re currently unable to locate your account or subscription in our system. The billing you experienced may have been due to an active subscription that was not canceled in time, which can sometimes happen if the cancellation process isn’t completed.
Please contact our support team directly at support@divorceprofile.com, and we will be happy to investigate your account, assist with canceling any active subscription, and discuss any eligible refund. We are committed to resolving this promptly and ensuring a positive experience for all our users.
Best regards,
DivorceProfile
NO CUSTOMER SERVICE
I have been trying to file my paperwork for months. I've completed the forms and have no idea how to proceed. I have tried to send a message through their support page, and there is always an error message. My emails to their "support" go unanswered. The company does not have a pubished phone number.
It is nearly mid February, nearly a month since I made formal complaints, and Divorce Profile has responded to my poor rating by requesting more information. Mind you, they have still not contacted me by phone or email to assist with me in any manner. It appears the company owners are more interested in upholding their image than providing actual assistance.
January 14, 2026
Unprompted review
Reply from DivorceProfile
Dear Atria,
Thank you for sharing your feedback.
We are very sorry to hear about the difficulties you’ve experienced while trying to file your paperwork, and we completely understand how frustrating this must be.
We appreciate that you have provided your email, which allows us to locate your account and assist you directly. Please rest assured that our team is committed to helping you complete your filing.
Thank you for your patience and understanding. We are here to support you through this process. If you have any future questions, please do not hesitate to contact us at support@divorceprofile.com.
Best regards,
DivorceProfile
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