I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more
Company replied
It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more
Company replied
Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more
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Company details
Written by the company
DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.
Contact info
302 E. Carson Ave, 10th floor, 89101, Las Vegas, United States
- support@divorceprofile.com
- divorceprofile.com
3.4
Average
191 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are quick to reply to my questions.
They are quick to reply to my questions.
September 29, 2025
Unprompted review
Reply from DivorceProfile
Dear Sandra!
Thank you for taking the time to share your positive experience with our service!
It's a pleasure to get such reviews. We are glad that our team was quick in replying to your questions.
If you have more to say, you can reach us anytime at support@divorceprofile.com.
Best regards,
DivorceProfile
Incorrect Email given to the court system
I logged into my Unifed Court System profile on Sept 5 2025 to check on the status of my documents to find out that my divorde judgemnt was filed on August 19 and I was never notified. Why you ask? Becuase when divorce profile set up my profile with the Unified Court System they put an email that does not even exist! I am now having to go back through the court system because I missed the deadline for me to send in my notice of entry. I do not understand how a mistake like this could have happened. Divorce Profile has my email in my account with them, how could they incorrectly submit that information with the Court system!? I even reached out to the Divorce Profile team via the chat on the website and of course, no response. I even paid to renew the subscription hoping that would get me a response. Nothing. This is honestly unacceptable and now I have to correct a mistake that I did not even make because I was not notified when my documents were filed. Absolutely unacceptable.
September 5, 2025
Unprompted review
Reply from DivorceProfile
Dear Ida,
We appreciate you sharing this review with us!
Our team deeply apologizes for the situation that has occurred. Kindly note that our agents have already contacted you with all of the details about your subscription and the wrong email address. We have also explained how to change your email in the system to the correct one.
We sincerely understand that this situation is unacceptable and apologize for it once again. Please get back to us at support@divorceprofile.com so we can assist you with the case further.
Kind regards,
DivorceProfile
From start to finish…
From start to finish help was available. The staff is knowledgeable and response time is quick
September 12, 2025
Reply from DivorceProfile
Dear Michael,
Thank you for your valuable feedback.
We’re delighted to hear that you found our service to be helpful and our team to be quick and knowledgeable. Your feedback is important to us, and we’ll keep it in mind as we continue to improve our offerings.
Your support and care are very important to us.
Best regards,
DivorceProfile
Easy, simple and convenient!
The process was easy to understand, complete and simple to follow. Happy to have found this Divorce Profile available. Very convenient and helpful.
September 18, 2025
Unprompted review
Reply from DivorceProfile
Dear Valued Customer,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found our process easy, simple, and convenient. Knowing that our service helped make things clearer and more manageable means a lot to us.
We truly appreciate your trust in DivorceProfile and will continue working to provide you with the best experience possible.
Best regards,
DivorceProfile
Reply from DivorceProfile
Dear Joyce!
Thank you for taking the time to provide us with the feedback.
We’re glad to hear that you use our service, and we’re happy to forward your experience and feedback to our team for review.
If you would like to share additional feedback or need assistance, please reach out to our Support Team at support@divorceprofile.com.
Best regards,
DivorceProfile
Do not use them
Do not use them. Just hire a lawyer. They drag out monthly membership fees, there communication is horrible, I haven’t received a response in over a week. And my divorce is uncontested.
September 11, 2025
Unprompted review
Reply from DivorceProfile
Dear David,
Thank you for sharing this honest feedback!
We are sorry to hear about your negative experience. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side. We also extremely apologize for the uncontested divorce.
We apologize that our customer support did not meet your expectations, but we really want to improve. Please note that our team has already sent you an email with further actions, and we are waiting for your response. You can also contact us again at support@divorceprofile.com.
Kind regards,
DivorceProfile
Waste of time
This is an absolute scam, it took my money several times for a subscription fee. Also after I was done with app paperwork including notary, it said that it was insufficient and it was never officially placed into the New York State system to be submitted legally and officially. This was waste of time
September 10, 2025
Unprompted review
Reply from DivorceProfile
Dear Danielle,
Thank you for sharing this honest feedback!
We want to sincerely apologize for your negative experience with our product. Please note that all subscription details and charges are displayed during the sign-up process, and payments can only be processed with customer confirmation. Regarding your paperwork, our service provides tools and guidance to prepare documents.
Our support team has already reached out to you via email with further instructions and is awaiting your response. You are also welcome to contact us directly at support@divorceprofile.com
so we can assist you further.
Kind regards,
DivorceProfile
They just took payments from my account…
They just took payments from my account without permission.
September 4, 2025
Reply from DivorceProfile
Dear Omar,
Thank you for taking the time to share your feedback.
We completely understand your concern regarding the charges. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side.
Our team has already sent you an email with the next steps and is awaiting your reply. You’re also welcome to reach out to us anytime at support@divorceprofile.com.
Warm regards,
DivorceProfile
I have no idea where I stand in my…
I have no idea where I stand in my Divorce process!!!
August 28, 2025
Reply from DivorceProfile
Dear Pamela,
Thank you for sharing this honest feedback!
We understand how important clarity and peace of mind are during the divorce process. Please know that our team is here to guide you, and we’ve already sent you an email with an update on your case status and the next steps.
If you need further clarification at any point, don’t hesitate to reply to our email or reach out directly at support@divorceprofile.com. We’re committed to ensuring you always know where you stand.
Sincerely,
DivorceProfile
Reply from DivorceProfile
Dear Mary,
Thank you for sharing this feedback!
We are really glad to hear that you found our service to be easy to fill out.
We value your interest in our product and will work harder to make it better.
Best regards,
DivorceProfile
Hidden fees/subscription
Hidden fees, hidden subscription. There was a hidden fee to begin with, plus I had other things to work on for a couple of months assuming that after paying $200 I would be able to pick up from where I left off. Nope, it is a subscription model, so I have to pay another $99 to finish up. This “service” is predatory.
September 2, 2025
Unprompted review
Reply from DivorceProfile
Dear Mark,
Thank you for sharing this concern with us.
We’re very sorry to hear about your negative experience and truly regret any confusion regarding our pricing and subscription model. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied.
Please know that our support team is ready to review your case and find the best possible resolution. Kindly reach out to us at support@divorceprofile.com so we can assist you directly.
Sincerely,
DivorceProfile
Canceled subscription keeps being charged
I was told last month that’s subscription was canceled and a few days ago I was charged again. I left a message and asked for a refund since it was supposed to be canceled and my divorce is finalized. I received an email saying it was unrefundable. I feel like from the beginning I’ve been ripped off. I will not recommend divorceprofile to anyone, ever.
August 24, 2025
Reply from DivorceProfile
Dear Judy,
Thank you for sharing this honest feedback!
We understand your concern regarding the charge after canceling your subscription. Please be assured that a subscription cannot be renewed once it is canceled, and no further charges are applied.
We apologize that our customer support did not meet your expectations, but we really want to improve. Please note that our team has already sent you an email with further actions, and we are waiting for your response. You can also contact us again at support@divorceprofile.com.
Kind regards,
DivorceProfile
Reply from DivorceProfile
Dear Clayton,
Thank you so much for sharing with us your experience with the service!
We’re glad to hear you found the process hassle-free and that your questions were answered quickly. Providing helpful and smooth support is very important to us, and we truly appreciate you taking the time to share your experience.
Should you encounter any questions, concerns, or suggestions for further enhancement of the service, our dedicated support team is available to provide guidance and assistance at support@divorceprofile.com.
We sincerely appreciate your trust!
Best regards,
DivorceProfile
Reply from DivorceProfile
Dear Curtis,
Thank you for using our service and sharing your feedback.
We’re glad to hear that everything was clear and easy to understand. Your input is very important in our improvement efforts, and we want you to know that we are listening.
In case you have any ideas or suggestions on how to make our service better, please, reach us out to support@divorceprofile.com
and share your thoughts! Enjoy your day.
We are always here for you!
Kind regards,
DivorceProfile
Reply from DivorceProfile
Dear Gabriela,
Thank you for your feedback.
We’re delighted to hear that you found our service to be nice. Your feedback is important to us, and we’ll keep it in mind as we continue to improve our offerings.
Your support and care are very important to us.
Best regards,
DivorceProfile
Just ordered the documents
Just ordered the documents. Will review and get back to you.
August 25, 2025
Unprompted review
Reply from DivorceProfile
Dear Stephen!
Thank you for using our service and sharing your feedback.
We look forward to your feedback and are here to assist with any questions you may have.
If you have questions, please feel free to contact us at support@divorceprofile.com.
Best regards,
DivorceProfile
Unnecessary subscription
I filled out paper work the 1st day I needed them. I have filed and in the process. So why would I need a subscription???? Charged me one month later. Not even sure I remember that being a thing. Why would a subscription be necessary
August 24, 2025
Unprompted review
Reply from DivorceProfile
Dear Arisha,
We appreciate your feedback, thank you for using our service and sharing your experience.,
First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. Please note that your refund was processed on August 24th, and the subscription was completely cancelled. You won't be billed again.
The refunded amount should appear in your account within 5-10 business days.
We encourage you to reach out to our team at support@divorceprofile.com if you have any additional questions.
Thank you again for your feedback — it helps us improve.
Best regards,
DivorceProfile
Reply from DivorceProfile
Dear Jodi!
Thank you for the feedback!
We’re sorry it took longer than expected and appreciate your patience.
We’ll continue working on making the process faster and more efficient for you.
Takes forever!!!
August 21, 2025
Reply from DivorceProfile
Dear Teresa,
Thank you for sharing your feedback.
When there is a surge in demand, our system may take longer to respond. We understand how frustrating this can be and sincerely apologize for any inconvenience.
Please rest assured that your case has been escalated to our support team for immediate review, and we’ll provide you with an update as quickly as possible.
If you have any further questions or need assistance, please feel free to contact us at support@divorceprofile.com. We're always here to help!
Best regards,
DivorceProfile
Great and easy
August 20, 2025
Unprompted review
Reply from DivorceProfile
Dear Contrena,
Thank you for your feedback.
We’re delighted to hear that you found the process simple and easy. Our team strives to make every step as smooth and straightforward as possible, ensuring that users feel confident and supported throughout.
Your kind words encourage us to continue improving and providing attentive service for everyone who relies on our support. We truly appreciate your trust and support.
Best regards,
DivorceProfile
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