DivorceProfile Reviews 191

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, appreciating the convenience of handling processes from home and the ease of navigating documents. Many reviewers also highlight the thoroughness and professionalism of the service, noting that everything is clearly explained and assistance is readily available for questions. However, some people were dissatisfied with payment issues, including concerns about charges and additional costs. Some customers also experienced significant delays in response times and found the customer service to be unhelpful or unresponsive, leading to frustration and prolonged processes.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding it convenient and stress-free. Many... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the helpfulness and... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the efficiency,... See more

Payment

Reviewers express significant dissatisfaction with payment practices, frequently reporting unexpected and... See more

Response time

Clients share ambiguous opinions on response times. Many customers report significant delays in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more

Company replied

Rated 4 out of 5 stars

I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more

Company replied

Rated 4 out of 5 stars

It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more

Company replied

Rated 4 out of 5 stars

Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more

Company replied


Company details

Written by the company

DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy steps and understandable

Very satisfied

July 2, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Tiko,

Thank you very much for your positive feedback.

We are delighted to hear that you found the process easy to follow and the steps understandable. Our goal is to provide a smooth and clear experience for all our users, especially during important and often challenging times such as going through a divorce.

We truly appreciate your satisfaction with our service, and we remain committed to offering professional support and guidance to help you navigate this process as efficiently and comfortably as possible.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

easy and seamless

easy and seamless

June 29, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear John,

Thank you for taking the time to share your experience.

We’re pleased to hear that you found the process easy and seamless. Our team works hard to ensure that every step is as clear and efficient as possible. We understand that legal procedures can often feel overwhelming, and we strive to offer a solution that supports individuals through significant life transitions.

Please know that our team is here to support you throughout the entire process. If you ever feel unsure about the next steps, have questions, or need guidance at any point, don’t hesitate to reach out to support@divorceprofile.com.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

I really appreciate your service and…

I really appreciate your service and your professionalism, availability and dynamism that you put into the service. I am really patient to quickly obtain a favorable outcome for my divorce.

June 27, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Kanga,

Thank you so much for your kind words — we truly appreciate your trust in our service.

We’re committed to providing professional, attentive, and efficient support throughout your journey, and it’s wonderful to know that our team’s dedication made a positive impression. Your patience during this important time is commendable, and we sincerely hope for a swift and favorable resolution in your case.

If you ever have any questions or need further assistance along the way, please don’t hesitate to reach out at support@divorceprofile.com — we’re here for you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

easy to comprehend

June 27, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Alexander,

Thank you so much for sharing your experience.

We’re truly glad to hear that you found the process easy to comprehend — clarity and simplicity are at the heart of what we aim to provide. We understand how important it is for users to feel confident and informed at every step.

If at any point you need further guidance or have additional questions, please don’t hesitate to reach out to our support team at support@divorceprofile.com. We’re always here to help and support you throughout the process.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

E&CG

What very easy process

June 26, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Eddie,

Thank you for taking the time to share your feedback.

We're glad to hear that you found the process simple and easy to follow — that’s exactly what we aim for. Our goal is to provide a clear and streamlined experience during what can be a stressful time, and it’s great to know that reflected in your journey.

If you have any further questions, need assistance, or would like to provide more feedback, our support team is always here to help at support@divorceprofile.com. We’re committed to offering ongoing support whenever you need it.

Best regards,
DivorceProfile

Rated 3 out of 5 stars

Confusing

Confusing an didn’t show instructions

June 22, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Russell,

Thank you for your feedback.

We regret to hear that you found the instructions confusing. Our goal is to provide clear and helpful guidance to all our users.

To better assist you and address your concerns in detail, we kindly ask you to contact our support team directly via email at support@divorceprofile.com. Our dedicated specialists will be more than happy to provide you with personalized assistance and clarify any questions you may have.

We appreciate your understanding and look forward to helping you.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

Scam artist they ignored my request for…

Scam artist they ignored my request for cancellations for months and then claimed their policy wouldn’t allow for a refund for the months they robbed me they’re also useless

June 23, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Manuel,

Thank you for giving us the feedback.

We’re very sorry to hear about your experience and truly regret that your subscription cancellation request was not handled to your expectations.

Please know that we take such concerns seriously. Subscription charges are processed only according to the terms agreed upon at the time of sign-up.

Unfortunately, your review does not include any identifying information, such as the email used to register, which limits our ability to locate your account and take immediate action. Please reach out to our support team directly at support@divorceprofile.com, and we’ll be happy to look into this further and assist you.

Best regards,
DivorceProfile

Rated 3 out of 5 stars

Just paid… waiting for the next stage

Just paid… waiting for the next stage

June 20, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Kel,

Thank you for your feedback and for moving forward with the process.

We understand that waiting can be frustrating, and we appreciate your patience. If you experience any delays or have questions about the next steps, please don’t hesitate to contact our support team at support@divorceprofile.com — we’re here to help ensure everything goes as smoothly as possible.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It was easy and fast

It was easy and fast. Great service!

June 19, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Crissy,

Thank you for your feedback!

We’re glad to hear that you found the process smooth and efficient. Providing accessible and reliable service is very important to us, and we’re pleased it met your expectations.

Should you have any further questions or need assistance in the future, please don’t hesitate to contact us at support@divorceprofile.com.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

SO FAR SO GOOD

June 16, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Bennie,

Thank you for taking the time to share your feedback.

We’re glad to hear that everything has been going smoothly for you. We’re committed to providing you with clear guidance and reliable support every step of the way.

Should you have any questions or need further assistance as you move forward, please don’t hesitate to reach out. We’re here to support you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It was really fast and really quick…

It was really fast and really quick there's only $69 so now we're in a review stage where everything got documented and sent in so I will keep you updated and do another review on how everything is going but as of right now everything has been smooth and great

June 16, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Shakei,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that everything went smoothly and quickly for you. It’s great that the review process is going well and everything is documented properly.

Please don’t hesitate to keep us updated, and we look forward to hearing your next review!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Was great experience… was the right fit…

Was great experience… was the right fit for me. I received great help…

April 1, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Hind,

Thank you so much for sharing your experience!

We’re truly happy to hear that our service was the right fit for you and that you received the help you needed. Supporting people through this process with clarity and care is what we strive for every day.

If you have any questions or need assistance, please don’t hesitate to reach out at support@divorceprofile.com. We’re committed to making the process as smooth and clear as possible.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It was very easy for me to fill out

It was very easy for me to fill out

June 12, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Tim,

Thank you so much for your kind feedback!

We’re very glad to hear that the process was easy for you to complete. Making things clear and simple for our users is one of our top priorities, and it’s always great to know when that goal is met.

If you ever have any questions or need further assistance, don’t hesitate to reach out to support@divorceprofile.com. Wishing you all the best moving forward.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

I'm really disappointed

Update:
Divorce Profile reached out and agreed to refund half of my money. I appreciate that and I think it demonstrates they're an upstanding organization.

I'm really disappointed. They've charged me monthly for 3 months - but there's no help available unless you pay more for a case manager. That doesn't make sense because they said they can't file for me in Ontario. The government of Ontario makes divorce forms available for free and provides a document with the requirements and process - so what was I paying divorceprofile.com for? It was a waste of time and money.

June 11, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Valued Customer,

Thank you for sharing your feedback.

We’re truly sorry to hear about your experience and the frustration you’ve faced. Your feedback is very important to us, and we completely understand how upsetting unexpected charges and service limitations can be.

Regarding the charges, we’d like to take a closer look at your account and assist you further. Since we can’t identify your order from the review alone, please reach out to us at support@divorceprofile.com. Our team is here to help and will prioritize your request.

Thank you for bringing this to our attention—we value your input and the opportunity to improve.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Convenient at home experience

Super convenient to be able to do this from the comfort of your own home. Would rate higher if they wouldn't continue to charge me once completed.

May 25, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Shannon,

Thank you for your feedback — we're glad to hear that the convenience of our product made a positive impact on your experience.

We’re truly sorry to hear about the unexpected charge. That’s not the experience we want for our users, as our platform aims to be transparent about all charges and subscriptions.

If you haven’t done so already, please contact our support team at support@divorceprofile.com so we can look into the issue and help resolve it as quickly as possible. Your input is very important to us, and we appreciate the chance to make things right.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Awesome

Very professional, supportive and fast

June 11, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Valued Customer,

Thank you so much for your kind words.

We’re truly pleased to hear that you found our service professional, supportive, and fast. It’s our priority to offer clear guidance and timely assistance, especially during sensitive and important processes like this one.

Your experience means a lot to us, and we’re grateful for the opportunity to support you. If you ever have any further questions or need additional help in the future, please don’t hesitate to reach out to support@divorceprofile.com. We're always here for you.

Best regards,
DivorceProfile

Rated 3 out of 5 stars

Great that there’s an online avenue for…

Great that there’s an online avenue for divorce but I got a lot of contradicting feedback and had to keep resubmitting for review.

June 4, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Allison,

Thank you for sharing your experience with us.

We're truly glad to hear that you found value in having an online option available during what can be a challenging time. That said, we’re sorry to learn that the feedback you received may have been inconsistent and that it led to repeated resubmissions on your end. We understand how frustrating and time-consuming that can be.

Your feedback is incredibly important to us, and we’ll be taking it into account as we continue to improve our process. If you're open to it, we’d greatly appreciate the opportunity to learn more and make things right—please don’t hesitate to reach out to us at support@divorceprofile.com.

Wishing you clarity and peace as you move forward.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Simple like 123

This was simple for me I’m not all savvy when it comes to handling certain things but this is way better than trying to figure out where to go downtown .

June 8, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Natyffia,

Thank you for taking the time to share your experience.

We’re pleased to hear that you found the process simple and accessible. Our goal is to make what can often be a complex and overwhelming situation more manageable and user-friendly.

Should you require any further assistance or have additional questions in the future, please don’t hesitate to contact us at support@divorceprofile.com. We’re here to support you every step of the way.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Relief

Simple n and easy simple info 123

June 9, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Devon,

Thank you for your feedback!

We are pleased to hear that you found the process simple. Our goal is to provide clear, easy-to-follow steps and concise information to help make what can be a challenging time as smooth and stress-free as possible.

If you have any questions or require further assistance as you proceed, please do not hesitate to contact us at support@divorceprofile.com. We are here to support you every step of the way.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

DivorceProfile is absolutely great!

DivorceProfile is absolutely great, they are thorough and on point with everything. They make sure everything is filled out currently and double checked before moving forward. I would recommend them to anyone looking to file for divorce.

June 6, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Kegsy,

Thank you for your kind words!

We’re truly pleased to hear that you had a positive experience with DivorceProfile. Our team is committed to ensuring accuracy, clarity, and support throughout the entire process, and it’s wonderful to know that this came through in your experience.

We appreciate your trust in our service and are grateful that you would recommend us to others.

Best regards,
DivorceProfile

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