DivorceProfile Reviews 192

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, appreciating the convenience of handling processes from home and the ease of navigating documents. Many reviewers also highlight the thoroughness and professionalism of the service, noting that everything is clearly explained and assistance is readily available for questions. However, some people were dissatisfied with payment issues, including concerns about charges and additional costs. Some customers also experienced significant delays in response times and found the customer service to be unhelpful or unresponsive, leading to frustration and prolonged processes.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding it convenient and stress-free. Many... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the helpfulness and... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the efficiency,... See more

Payment

Reviewers express significant dissatisfaction with payment practices, frequently reporting unexpected and... See more

Response time

Clients share ambiguous opinions on response times. Many customers report significant delays in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more

Company replied

Rated 4 out of 5 stars

I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more

Company replied

Rated 4 out of 5 stars

It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more

Company replied

Rated 4 out of 5 stars

Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more

Company replied


Company details

Written by the company

DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

fast an easy process

May 29, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Luis,

Thank you so much for your kind words!

We're truly happy to hear that you found the process fast and easy — that’s exactly the experience we strive to provide for every customer. Your feedback means a lot to us, and it motivates our team to keep delivering smooth, stress-free experiences.

We wish you every success in your next steps.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

This is awesome and I did not know it…

This is awesome and I did not know it could be possible.

May 29, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Tracy,

We're so glad to hear that!

Thank you! It’s always great when something exceeds expectations, and we’re happy we could make that possible for you.

If you ever have any questions or need support, we’re just a message away!

Best regards,
DivorceProfile

Rated 4 out of 5 stars

KISS....... Keep it simple stupid, that's my motto and they are so far!!!!Yay, so I will be giving a future update on this review that way everybody will know how the process goes

This is basically so far a partial review because until I get completely done I can't be completely honest with my review until I've been through the entire process so I can give them an honest review once everything is completed so as far as right now so far so good it's been pretty detailed as far as being able to understand it as there's no questionable phrases or sentences or whatever that makes you kind of question if you're doing it proper or not so so far that they're on the completely on their way to a five-star review with me as far as I'm concerned but I can't give a full complete honest opinion until after the process is over but other than that

May 29, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Fancy,

Thank you so much for sharing your honest thoughts — we truly appreciate it!

We're glad to hear that everything has been clear and easy to follow so far. We completely understand that you're waiting to go through the full process before sharing your final review, and we value your thoughtful approach. Your feedback helps us continue improving, and we're excited to support you every step of the way.

If you have any questions or need assistance, feel free to contact us at support@divorceprofile.com — we're happy to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Divorce papers

Great tool step by step

May 28, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Kaylee,

Thank you so much for your kind words!

We’re delighted to hear that the step-by-step guidance made the process easier for you. Going through a divorce can be challenging, and we're here to support you every step of the way. If you ever need further assistance or have any questions, feel free to reach out at support@divorceprofile.com.

Wishing you all the best moving forward!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Not only they are very professional

Not only they are very professional, they are very fast to respond to your questions, even during holidays. They are there to help.

May 28, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Kami,

Thank you for your thoughtful feedback.

We’re pleased to hear that our support team was able to assist you efficiently and with professionalism. One of our key priorities is to ensure that our users feel supported and confident throughout every step of the process. Feedback like yours helps confirm that we’re on the right path.

We’re grateful you chose DivorceProfile to support you during this important time.

Best regards,
DivorceProfile

Rated 2 out of 5 stars

The last person to look over my…

The last person to look over my documents did amazing. Very meticulous. The previous people didn't verify the documents correctly and this person found them all. Competency needs to run throughout not just in one individual. Unfortunately, I am the one that has to literally continue to pay for those mistakes.

May 28, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Tristan,

Thank you for your feedback.

We’re truly glad to hear that your most recent experience met your expectations and that our team member provided meticulous support. However, we deeply regret that the earlier oversight caused frustration and an extra burden on your part.
Your point about consistency is well taken, and we’re continuously working to ensure every member of our team maintains the highest standard of accuracy and care. We've also shared your feedback with our team for further review and internal improvement.

If there’s anything further we can do to support you or help make things right, please don’t hesitate to reach out to our support team at support@divorceprofile.com. We’re here to help.

Best regards,
DivorceProfile

Rated 3 out of 5 stars

I didn’t see all application

I didn’t see

May 27, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Jorge,

We sincerely apologize for any inconvenience caused.

Regrettably, we are unable to identify your account based solely on your review. To assist you further and ensure your concerns are properly addressed, we kindly ask that you reach out to our support team at support@divorceprofile.com.

We appreciate your understanding and remain at your disposal to help resolve this matter as swiftly as possible.

Best regards,
DivorceProfile

Rated 5 out of 5 stars
DivorceProfile logo

Reply from DivorceProfile

Dear Javier,

Thank you so much for your feedback.

We’re truly glad to hear that you found the service easy to follow — that’s exactly what we aim for. Navigating a divorce or separation can be overwhelming, and we designed this program to provide structure, clarity, and emotional support during such a sensitive time.

If there’s ever anything you feel could be improved or if you have any questions as you move forward, please don’t hesitate to reach out to support@divorceprofile.com. Our team is always here and ready to help.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Great service

Great service
Very good they were there every step of the way

May 24, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Delores,

Thank you so much for your review!

We're truly pleased to hear that you had a great experience and that our team was there to support you every step of the way. Going through a divorce can be overwhelming, and it means a lot to us to know that we were able to make the process a bit smoother and more manageable for you.

We work hard to ensure that our platform is not only easy to use but also provides clear guidance and reassurance when it’s needed most. Your feedback reminds us why we do what we do.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Piece of Cake

This site was very user friendly for someone who may be similar to me and not very technology savvy. It is very much appreciated! 😊

May 23, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Krystal,

Thank you so much for your kind words!

We’re truly happy to hear that you found the platform easy to use, especially if you’re not very tech-savvy. Making the process clear and user-friendly for everyone is exactly what we aim for, so your feedback means a lot.

Wishing you all the very best moving forward!

Best regards,
DivorceProfile

Rated 4 out of 5 stars

this is the last stop before freedom

You have to have all the information about you and your spouse to complete this

May 23, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Roger,

Thank you for sharing your experience.

We’re glad to hear you’ve made it to this important step, and we understand how significant it can feel. Our goal is to make the process as smooth and straightforward as possible, and having all the necessary information upfront truly helps ensure everything goes quickly and accurately.

If you need any help along the way, don’t hesitate to reach out at support@divorceprofile.com — we’re here for you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars
DivorceProfile logo

Reply from DivorceProfile

Dear Penni,

Thank you for your kind feedback!

We're pleased to hear that our platform was helpful and that you received support quickly. It's our priority to ensure that everyone who uses our services feels guided and taken care of throughout each step of the process.

Should you need any further assistance in the future, please don’t hesitate to reach out at support@divorceprofile.com. We’re always here to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Fast,secure,trustworthy and easy for…

Fast,secure,trustworthy and easy for the most part.

May 19, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Amanda,

Thank you very much for your thoughtful review!

We’re truly pleased to hear that you found the process fast, secure, and trustworthy — it means a lot to us. Our team is committed to making every step as smooth and stress-free as possible, especially during such a sensitive time.

If you have any further feedback or ever need assistance in the future, please don’t hesitate to reach out. We’re always here to support you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

The best experience

My case manager has been very helpful, professional and patient with me. He has been great.
I have been very satisfied with the services. They are very prompt and professional.
I highly recommend to use them for your divorce proceedings.

May 17, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Kami,

Thank you sincerely for taking the time to share your experience.

We're truly happy to hear that you felt supported, understood, and treated with care during what can often be a difficult and emotional time. Our team works hard to ensure that every client receives personalized, respectful, and efficient support, and it means a lot to know that we were able to provide you with exactly that.

We’re honored that you would recommend our services. Wishing you peace and clarity in this new chapter of your life.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It was so easy to get done

May 11, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Melinda,

Thank you for taking the time to share your feedback.

We’re truly pleased to hear that you found the process easy to complete. Our goal is to simplify what can often feel like a confusing and emotionally exhausting process. We work hard to ensure our platform is as clear, supportive, and efficient as possible — and it’s wonderful to know that this made a positive difference for you.

Wishing you strength, clarity, and peace as you move forward!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Easy as 1,2,3

Thank you at a serious time in my life I didn’t appreciate how I was getting done and then this help me with a lot of stress!

May 15, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Abdu,

Thank you sincerely for taking the time to share your experience.

We’re deeply touched to know that our service was able to offer support during such a significant and challenging period in your life. It means a great deal to us to hear that we were able to help reduce stress and make the process feel a little more manageable for you.

Should you have any further questions, need assistance, or simply wish to share additional feedback, please don’t hesitate to contact us at support@divorceprofile.com. Our team is always here and ready to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Being onest

I belive yall want to help people

May 4, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Judy,

We genuinely appreciate your belief in what we do.

At the heart of our service is a real commitment to helping people navigate a difficult chapter in life with clarity, confidence, and support. Divorce is never easy, but we strive to make the process as smooth, affordable, and empowering as possible for every individual who turns to us.

If there’s ever anything you need, don’t hesitate to reach out at support@divorceprofile.com. Our team is always here and ready to support you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Very easy to file

Very easy to file, cost is exceptional

May 13, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear John,

Thank you for taking the time to share your experience with our service.

We’re truly pleased to hear that you found the filing process very easy and that the cost met your expectations. Making such an important and often emotional process as straightforward and accessible as possible is exactly what we aim for.

Our team works hard to ensure that every step is clear, user-friendly, and affordable, so knowing that this reflected in your experience means a great deal to us.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

I want my money back or I will file a…

I want my money back or I will file a complaint. I asked for copies of documents that I had completed and the copies I received were 90% incomplete.

May 9, 2025
DivorceProfile logo

Reply from DivorceProfile

Dear Henry,

Thank you for taking the time to share your feedback.

We sincerely apologize for the inconvenience you’ve experienced and completely understand your frustration regarding the incomplete documents. This is certainly not the level of service we aim to provide.

Please know that we’ve already forwarded your case to our internal team for thorough review and follow-up. They will look into this matter as a priority to understand what went wrong.

In the meantime, if you have any additional information or questions, we kindly encourage you to reach out directly to our support team at support@divorceprofile.com — we’re here to help and are committed to making this right for you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

It was very easy to fill out!

May 9, 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Julie,

Thank you for your feedback!

We're so pleased to hear that you found the process easy to complete — creating a smooth and user-friendly experience is one of our top priorities. We understand that going through this process can be stressful, so we aim to make each step as clear and manageable as possible.

Wishing you continued ease and clarity as you move forward.

Best regards,
DivorceProfile

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