DJ Alexander - Edinburgh Sales Reviews 155

super nice and easy experience

We recently sold a property in Edinburgh, and Keiran's professionalism and great service, ensured that we enjoyed a wonderful experience .

Sarah and Grace made the process for selling from start to finish seem less and hassle free. Thank you both so much.

I came back to DJ Alexander to manage the letting of my flat and they were professional, very responsive and found me tenants! As I am not based in the area, relying on their initiative and follow-up was crucial. Deirdre Henderson especially provided excellent support but the team as a whole was very helpful. 5 stars!

Leandra Brown at Edinburgh branch has been extremely helpful today as she managed to book me an appointment within very tight time window. i am really glad. thanks

At a time when house sales were slowing down, every effort was made to find prospective buyers and arrange viewings. DJA kept me informed throughout and finally thanks to Yasser’s determination and professionalism a suitable buyer was found and sale achieved. Thank you everyone at DJA.

You know the saying about First impression? Today I had a first dealing with D.J. Alexander.

Based on this phone encounter with wonder Ms Leandra Brown, I am very certain I met my dream property agency. I hardly remember when a professional service was so naturally human yet remaining within the professional scope.

Leandra, from the very first second on the phone, made everything so easy and so logical to me, i.e., someone with less than elementary knowledge of the property market.
I am a naturally chatty person who can easily divert into multiple topics, but Leandra managed this brilliantly with her amazing sense of humour and excellent people skills. Thanks millions for such a great approach!!

All in all, I was so impressed by the wonderful blend of professional and people skills that I am now totally on the board with DJ Alexander to help me selling current and buying new property.
Highly recommended!

Elliot, Abbie and Sara are amazing i would recommend them to anyone.
They have done a great job in selling over 30 properties for us and have made the whole process so easy from start to conclusion.

Absolutely outstanding service! Sara Rankin, Sarah McIntyre, and their team are hands down the best in town!
They were so proactive and organised, and managed to get my house on the market and secure an offer within just 5 days - amazing!
The whole team is friendly, approachable, and genuinely cares about getting the best result for you. They kept me informed every step of the way and made the entire process feel easy.
I wouldn't hesitate to recommend them - first class in every respect! Thank you.

Yasser Albassam - he helped me buy a flat. Quick, professional, proactive, and also human, kind, phoning as well as emails... so good I asked for him specifically when I wanted to sell a flat. He was just as great the second time around. I thought it couldn't get better....

... Then I was passed to Leandra Brown who helped me do up the flat pre-sale. It got better. She identified what needed doing, she got quotes, she even negotiated at cost quotes on some aspects, I also got quotes and Leandra's were always cheaper and just as good, she phoned, emailed, was quick, never pressuring me to pay, she just got on with it, efficiently and professionally. Leandra also became a friend, I really grew to respect and like her on a personal level too (unexpected bonus).

The result? Thanks to Yasser and Leandra I made £16,000 in under three years of owning the flat, which was sold within weeks of it being advertised.

I have no personal stake in this real estate agency, but with staff like this, people will keep on coming back as clients. I did.

DJ Alexander sold my flat within 2 weeks. They made the process absolutely pain-free. I simply could not ask for any better.

I had preconceived thoughts on Estate Agents but found D J Alexander to be a highly professional and organised business with a great level of customer service and easy to deal with.
Leandra showed a commitment to ensuring that we were kept in the loop at all times and took ownership of our case and was proactive too.
Leandra was our first contact and the "face" of the business,she was knowledgeable,added detail and was well informed on the area,and the market,giving us insights we hadn't previously thought about.The added detail and also genuine interest in our case is what set her apart from the other companies we have been dealing with

I’ve been a landlord with DJ Alexander for nearly a decade now, and whilst I was noticing a decline in their service over the last few years I have been absolutely delighted by their Compliance Coordinator Jenni Flynn, whose service and attitude have gone a lot way to restoring my faith in them. Excellent follow-up on some of my concerns after a routine approach about PAT testing, She dig deeper and offered solutions whereas in the last few years my issues had disappeared into the we’ll-get-round-to-it fog.

I have used Alexanders Edinburgh office on a couple of occasions recently to sell rental properties. From start to finish the service was absolutely first class-prompt and courteous attention,excellent knowledge and feel for the market,regular reporting back and very satisfactory results achieved. Many thanks in particular to Elliot Sharkey and Abby Grigg.I would have no hesitation in using them on future occasions and recommending to others.

I used DJ Alexander’s to sell my rental property in Edinburgh. I don’t live in the area so needed help with getting the flat ready to sell as well as with the sales process. Sarah McIntyre and the rest of the team did a really professional job and made the process as painless as possible. Sarah gave invaluable advice on getting the flat ready to sell. We got an acceptable offer within 3 weeks of going on the market and the sale completed 2 months after that (with the Christmas break between). Extremely happy with my decision to use Alexander’s and happy to recommend to others.

3 weeks since I left and still no further forward with receiving my £2200 (less fabricated charges) deposit!

What a poor reply! Reach out to us at customer service! I’ve emailed and called but no one gets back to me! Can’t wait to get out of a dj Alexander controlled flat. I feel sorry for the owners trusting this company

What a shocking company to deal with. I rented a flat through them after a marriage break up. I could not move in on the first day due to a broken window handle. It was on the ground floor and left easy access to intruders. The whole process was stressful and they adopt a shocking portal system to notify of things that require fixed. Not customer focused at all. I was considering changing my holiday rental to full time let but would not recommend this company at all. They’re now trying to stretch out my notice period without giving me the day back that I could not move in.

Sarah, Sara and Abby did an excellent job when listing and selling my property in Edinburgh. They kept me regularly informed, followed up on every important detail and made a complicated process seem much easier for me. I would highly recommend their work!

We have had a brilliant service from DJ Alexander during the purchase of a property off market. As first time buyers, we didn't know an awful lot about the purchasing process, but it was made much easier with help and advice from James Coyle, he was excellent!

D.J Alexander has been very prompt and helpful! The information has always been clear and thorough from start to finish of getting our tenancy sorted. Eve Mack and Gill Robertson specifically have been very supportive and informative throughout the process, answering all our queries and allaying any concerns we have had.

With the fact that the Goodlord platform was pretty inflexible in terms of providing information or going back to change things, it was invaluable to have the help of Laura McTaggart to first take the deposit for my flat and then was able to start and complete the guarantor process within a few hours. That removed the stress completely from it, and she was very friendly and helpful the entire time.