DJ Alexander - Glasgow West End Reviews 287

Great experience over all. Great comms and quick process. Helpful every step of the way. Thank you!

Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.

We rented a flat with them and it's terrible experience. Once you signed the contract with them they won't do anything for you. We didn't have a closet for months and after chasing for ages we got a closet that feels going to fall any minute. Also there's other maintenance issues after that and they never care. DO NOT RENT WITH THEM

Everything is handled perfectly. Diane Harte was fabulous at getting the move in run smoothly and gave us all in the information needed

Niamh Mackey has made the move seamless and has been a great help! Thanks :)

I'm impressed by the good communications at D J Alexander. The contact we have had with Callum Barcham, one of their senior property managers, has been excellent, keeping the landlord and applicant tenants fully updated on changing circumstances. We are pleased with the positive outcome.

Moving in was easy and friendly thanks to Gael Mitchell

Niamh was absolutely fantastic from beginning to end, she was always there to reply to any concerns we had within minutes of sending them out.

Such a lovely personality and made you feel at ease during show around, and is genuinely happy for you when sharing news of offers.
Highly recommend! 😊

As a commercial cleaning company, we deal with many letting agencies across central Scotland and beyond. We work closely with DJ Alexander (both West End and Shawlands) amongst others. Stephen, Zach, Julie and Ava (Property Support Team) really stand out from the crowd. Communication is always clear, professional, and timely, which makes coordinating EOT cleans and property access very straightforward.

From a contractor perspective, they are proactive, organised, and a real pleasure to deal with. Any issues are handled efficiently and fairly, and they make working together easy and stress-free.

We value the relationship greatly and would happily recommend them to landlords and contractors alike.

Incredibly helpfully through the whole process of moving in to a new rented a property

I have just taken possession of my flat in Glasgow.
Alexanders were fantastic they have a comprehensive inventory from start of tenancy and a completed a thorough inventory at the end.
They have a very good deposit scheme that guarantees compensation up to 10 weeks rent.
Damage caused by the tenant exceeded £1000 and as per usual the tenant denied liability.
Gerrit Alberts their exit manager gave me full support with my claim and organised a professional clean and ensured that my claim for damage an missing items was met in full
5 ***** to GERRIT and the team

I just wanted to post a review to mention the first class service from Amy O'Neil , End of Tenancy Property Relationship Manager at DJ Alexander, for arranging a contractor to replace all of the windows at my property in Glasgow. It was all taken care of at my request when I have been outside the country and the finished job looks fantastic.

When I was selling my flat in Glasgow City Centre, I was looking for a selling agent with knowledge of the area and experience in the sales process. I was delighted with the commitment and expertise shown by Conor Mc Nulty of D J Alexander's Byres Road office. The sale of my flat went through very quickly and efficiently, and I put that down to very good marketing and the identification of potential buyers. It was important for me to be kept in the loop re progress and I can honestly say that communication could not have been better. I'm grateful to Conor and to the other team members involved.

Today I had the pleasure dealing with Stephanie McMillan in the Byers road office, she was extremely helpful, upbeat and professional in her outlook towards various painting jobs I’d benn doing at properties managed by DJ Alexander’s, she is a huge asset to the company, knew the background on every property and is very efficient and knowledgable.

Stephanie McMillan has been great and very professional dealing my my properties she’s a wee diamond

I have worked with many property management companies over the years, and D.J. Alexander have genuinely stood out in the way they handled a complex maintenance and insurance situation at my property in Glasgow.

In particular, Paul Hyett-Czompo, Lisa Cameron and Chloe Callaghan demonstrated a level of professionalism and accountability that is not always easy to find. From the outset, they approached what was a technically detailed and time-sensitive issue with clarity, structure and composure.

Communication was consistent and measured. They did not simply pass information back and forth… they took ownership of the process, coordinated specialist contractors, ensured timelines were properly documented, and helped present the position clearly for insurance purposes. Their understanding of both the practical and procedural aspects of property management made a tangible difference.

What impressed me most was their ability to navigate a nuanced situation calmly and methodically, while keeping me fully informed. When dealing with property issues that carry legal and financial implications, you need a team that understands detail and acts responsibly. That was very much my experience.

Their support significantly reduced stress during what could otherwise have been a very difficult period. I would not hesitate to recommend Paul, Lisa, Chloe and the wider D.J. Alexander team to other landlords who value competence, transparency and proactive management.

Great service. The agent helping me, Zosia, was quick responding and very switched on, helped a bunch and made moving easy.

Working with DJ Alexander has been an excellent experience. I personally want to thank Finn Anthony for his continuous professionalism, patience, attentiveness and expansive knowledge of property letting which allowed us to make informed decisions. His advise and guidance has made the experience pleasant, and easy. As a whole nothing was too much trouble and every question, and query was addressed promptly. The paperwork was explained in detail and sent over quickly. Overall I would refer DJ Alexander and more specifically Finn to anyone looking to enlist the services of a letting agent or sales agent. Thank you so much for everything!

Absolutely phenomenal service provided by Stephanie McMillan went above and beyond

I am pleased to confirm that DJ Alexander is taking care of my properties in a professional manner. Thanks for their continued support.