I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more
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The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more
Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the pack... See more
Company replied
Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.
Company replied
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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Really Impressive
Really impressive camera (Action 4), only need as a "dash cam" for the motorbike so im satisfied, only draw back is the battery life but they are cheap enough to buy more 👌
June 5, 2026
Reply from DJI | Hasselblad
Harry,
We're so glad to hear our Action 4 camera is impressive and meets your needs as a dash cam! We appreciate your understanding regarding battery life.
DJI | Hasselblad Customer Care Team
Very fast delivery
Very fast delivery, the lito x1 is an excellent drone, really enjoying it. Highly recommend.
May 30, 2026
Reply from DJI | Hasselblad
mark roberts,
We're so glad to hear you're enjoying your new drone and that our delivery was fast! It's wonderful to know the lito x1 is meeting your expectations. Thank you for your recommendation!
DJI | Hasselblad Customer Care Team
I recently went on a trip to America
I recently went on a trip to America
And used it there Videos & Pictures i took are amazing the very best
April 22, 2026
Reply from DJI | Hasselblad
David Sanguy,
We are so glad to hear our product helped you capture amazing videos and pictures during your trip to America! We appreciate your wonderful feedback.
DJI | Hasselblad Customer Care Team
Be wary of this company .
Be wary of this company .
They are a seller that offers no customer support.
My 1000 V2 has been playing up , 6 months old.
I contacted them and they offer no customer support other than the usual 14 days return.
Very poor service.
Do not buy from them
DJI Hassellblad
June 15, 2026
Unprompted review
Excellent piece of kit
Excellent piece of kit - really really happy! Good service too, Drone arrived next day!
June 11, 2026
Reply from DJI | Hasselblad
Zoom Photography Ltd,
We're absolutely delighted to hear how happy you are with your new drone and our service! Thank you for sharing your positive experience.
DJI | Hasselblad Customer Care Team
Half the items missing
Opened the box and the entire receiver was missing. No adapter either for an iPhone.
June 9, 2026
At this moment I don’t trust your…
At this moment I don’t trust your webshop that the item is possible to deliver in time.
While Berlin says it’s a preorder!
Hopefully I am mistaken….!
June 10, 2026
Reply from DJI | Hasselblad
Brian Crawford,
We're so happy to hear that you had such a positive experience with us, from the beginning to the very end! Your kind words mean a lot.
DJI | Hasselblad Customer Care Team
I have purchased a large number of dji…
I have purchased a large number of dji drones and I'm very happy with the items .
To be honest iv not had any issues with any of your products so cannot comment on services you provided
May 29, 2026
Reply from DJI | Hasselblad
lindsay nichols,
We are so happy to hear you've had such consistently positive experiences with our drones! It's wonderful to know our products are meeting your expectations. Thank you for your kind words and valuable feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Bill,
We're delighted to hear about your positive experience at our Piccadilly, London shop. Your kind words mean a lot to us.
DJI | Hasselblad Customer Care Team
Excellent service from DJI
Excellent service from DJI. Great communication, quick and positive resolution of my drone issue, and fast collection and return via DPD. The whole repair process took less than a week. Very satisfied and highly recommended! 👌
June 10, 2026
Reply from DJI | Hasselblad
Michal Horsky,
We are so pleased to hear about your positive experience with our service! It's wonderful to know that we could resolve your drone issue quickly and efficiently. Thank you for your kind words and recommendation!
DJI | Hasselblad Customer Care Team
Wouldnt have any other drone but DJI
Wouldnt have any other drone but DJI , Had Parrot drones before DJI come out.AND Hassleblad are quick or keep you informed of when stocks and deliveries are due .
Great service
June 9, 2026
Reply from DJI | Hasselblad
John P. Evans ,
We are so pleased to hear you're enjoying your DJI drone and appreciate your kind words about our service! Thank you for sharing your positive experience with us.
DJI | Hasselblad Customer Care Team
Speedy delivery
June 9, 2026
Reply from DJI | Hasselblad
Sam van Deventer,
We're thrilled to hear you found great value and experienced fast, efficient service! Your positive feedback truly makes our day.
DJI | Hasselblad Customer Care Team
Quick and easy process
Needed new batteries for Dji mini 2 as previous batteries started to swell. The process was quick and easy and package arrived the next day.
June 9, 2026
Reply from DJI | Hasselblad
Kelly,
We're so glad to hear that replacing your drone batteries was a quick and easy process for you, and that your package arrived promptly! Thank you for sharing your positive experience with us.
DJI | Hasselblad Customer Care Team
Perfect in every way
From the original order to the fast arrival of the item everything was perfect. I won’t be ordering DJI products from anywhere else from now on. Keep up the good work
June 9, 2026
Super services
June 9, 2026
Great product works fine
May 23, 2026
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