DM & Co. Homes Reviews 513

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding support they receive. Reviewers are particularly impressed with the prompt response times and the smooth user experience, noting that the team goes above and beyond to ensure a straightforward process. Many consumers felt well-informed and supported throughout their journey, with clear communication and valuable advice.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

User experience

Consumers consistently report a positive user experience. Many reviewers highlight the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell -... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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Rated 5 out of 5 stars

Ann and Victoria were fantastic…

Ann and Victoria were fantastic throughout the entire process. Ann, in particular, was amazing—professional, friendly, and incredibly supportive, making everything feel completely stress-free. Victoria was also very helpful whenever I spoke to her, polite, approachable, and professional. Together, they made the whole experience positive and worry-free. I couldn’t recommend them highly enough!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended Agent - Steph Payne

The company is currently managing my property, namely by Steph Payne. Brilliant property manager, well recommended! Steph holds a vast amount of experience which really helps me as the landlord make the right decisions. Thank you!!

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great personal service from start to…

Great personal service from start to finish in selling my property.

A massive thank you to Peter, Emma, Ann and Victoria.
All of you have been excellent in providing a positive experience. From valuation to completion a seamless process with regular updates.

Peter it took me 2 years but I promised i would give you a property to sell! That was down to kind and personable nature on our first meeting.
Emma your help at the start of the process was valued a quick meeting to hand over documents the for sale board was quickly erected and marketing completed quickly. We even had a viewing before the property was marketed.
Ann thank you so much for working over a bank holiday to secure a sale and guiding us through honest conversations for the best buyer.
Victoria thank you for the progress calls and we were near to completion and keeping all the balls in the air!

The personal service was exceptional and people always available.

The Keyflo electronic system was also very useful.

I would certainly recommend DM & Co.

Many thanks again

November 14, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you so much for your wonderful review. We’re delighted to hear that your experience with Peter, Emma, Ann and Victoria was seamless from valuation through to completion.

The team will be thrilled to know their personal support and regular communication made a real difference. We’re especially pleased that our Keyflo system helped keep everything clear and on track.

Thank you for trusting DM & Co. with your sale and for your recommendation. It means a great deal to all of us. If we can help with anything else in the future, we’re always here and happy to assist.

Rated 5 out of 5 stars

I could not fault the service provided…

I could not fault the service provided by Ann, at DM & Co, estate agents for the Sellers, when purchasing my house. Ann was always at the end of a phone, even on her days off, and continually "turned the handle" to keep up momentum and ensured everyone in the chain was informed and updated real-time. Regardless of me not being "her client", Ann provided a faultless service to me, and all parties in the chain, and at all times conducted herself with professionalism, warmth and good humour, whilst consistently going above and beyond. To the extent that Ann is working at DM & Co when I sell a property in the future I would engage them without hesitation.

October 29, 2025
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Reply from DM & Co. Homes

Thank you for taking the time to share such a thoughtful review. We’re thrilled to hear how well Ann supported you throughout your purchase, even though you weren’t officially her client.

Her commitment to clear communication, momentum and a positive experience for everyone in the chain is exactly what we strive for at DM & Co, and your kind words will mean a great deal to her.

We’re delighted the process felt seamless and that Ann’s professionalism and warmth stood out. If we can support you in the future, whether buying or selling, we would be honoured to help.

Rated 5 out of 5 stars

Excellent Experience Selling My Home with DM & Co

I used DM & Co to sell my house after receiving a recommendation and being impressed by their professional and highly rated portfolio.

From the very start, when I met Peter Faithful for the valuation, he was professional and helpful, and that level of support continued throughout the entire process until I moved into my new home.

Everyone in the team, including Amy Carstairs and Ann Wood at the beginning, was very helpful.
I spoke with Emma Chance and Victoria Stuart almost every day during the process , both were incredibly supportive, with excellent communication, friendly attitudes, great advice, and plenty of patience. They were absolutely fantastic.

There are many estate agents out there, but I truly recommend DM & Co to anyone looking to sell or buy a home. Their knowledge, communication, advice, and friendliness make a real difference.

October 31, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for such a generous and detailed review.

We’re delighted to hear that your experience with Peter, Amy, Ann, Emma and Victoria left such a positive impression from valuation through to moving day. The team will be thrilled to know their communication, guidance and support helped make the process smooth and enjoyable.

Your recommendation means a great deal to us, especially in a market with so many choices. If we can assist you again in the future, whether buying or selling, we’d be very happy to help.

Rated 5 out of 5 stars

A professional sale experience

I have dealt with DM&Co on two occasions, one buying a house 4 years ago and now more recently in selling the same house. Kathy Griffiths is professional,pragmatic, and tenacious. Her vast experience in selling premium homes shines through to manage difficult situations with humour, calm and determination, She is a pleasure to deal with, in what is always a trying and potentially stressful period of change. Kathy has on both occasions been very well supported by the team at DM & Co. In particular on my recent sale Rav Hayer worked really hard to get the deal over the line, kept everyone well informed and again was really pleasant to deal with. Thank you both, you are a credit to DM & Co.

October 10, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for sharing such a thoughtful review. We’re delighted to hear that both your buying and selling experiences with DM & Co have been so positive.

Kathy’s professionalism, experience and calm approach are exactly what we aim to deliver, and it’s wonderful to see that reflected in your journey. Rav will be equally pleased to know his hard work and communication helped bring everything together smoothly.

We truly appreciate your trust in us on both occasions. If you ever need support again in the future, we’d be very happy to help.

Rated 5 out of 5 stars

Thank you for all your help

Thanks to Chiara, Gabrielle and Evie for all their help with getting my first ever rented property since leaving home in Ireland.
You made what I assumed would be a long process, very straight forward.

Thanks to Steph who then helped when I was having issues with Broadband Providers which got sorted within a matter of days.

Thank you,
Nathan

October 27, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your lovely review, Nathan. We’re so pleased to hear that Chiara, Gabrielle and Evie helped make securing your first rented home such a smooth and straightforward experience.

Moving from Ireland is a big step, and it’s great to know the team supported you every step of the way.

We’re also glad Steph was able to step in and get the broadband issue resolved quickly.
If you ever need anything during your tenancy or beyond, we’re always here to help.

Rated 5 out of 5 stars

Excellent service

We sold and bought through DM&Co Solihull. Their service was very good, very professional.A special thanks to Emma, Ann and Victoria. They kept us updated on everything and dealt with our queries promptly. I would highlyrecommend them.

October 24, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your kind review. We’re delighted to hear that your experience selling and buying through DM & Co Solihull was so positive.

Emma, Ann and Victoria will be thrilled to know their communication and support made the process smooth and stress free.

We really appreciate your recommendation. If we can help with anything else in the future, we’re always here.

Rated 5 out of 5 stars

We have used Dm&CO for few properties…

We have used Dm&CO for few properties now for purchase and letting and honestly can say the girls are amazing special thank you to Chiara, Evie, Gabriel nothing is too much for them there great with advise/guiding and will really help you find the perfect tenants and very quick with paper work responding too email etc. 👍😊

October 24, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for sharing such a lovely review. We’re delighted to hear that your experiences with DM & Co across both purchases and lettings have been so positive.

Chiara, Evie and Gabrielle will be thrilled to know their support, guidance and quick communication have made a real difference for you.

We truly appreciate your continued trust in us. If you need any help with future properties or tenancy support, we’re always here and happy to assist.

Rated 5 out of 5 stars

Wonderful agency

Wonderful agency. The agent, Evie, helped us with viewing on Saturday. We came to Solihull for a weekend to walk around and see the city. For some reason, I opened a rental app out of curiosity to see what was available around. And there was one apartment close by. We took a walk and liked it. I gave a shot to call if, by any chance, we could do a viewing, and Evie was there.
We liked the apartment from the first view and closed the deal within a week with the help of Chiara. They were both always ready to help and answer all questions over the phone and email.
Thank you for our new home!

October 18, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for sharing such a lovely review.

We’re so pleased to hear that your weekend visit to Solihull led you to the perfect home and that Evie was able to arrange a viewing straight away.

It’s great to know that both Evie and Chiara were on hand throughout the week to answer questions and guide you through the process quickly and smoothly.

We’re thrilled you’re settled into your new home. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

I can't be anymore grateful for this…

I can't be anymore grateful for this Dm&co and the people inside it. When no one else would give me a chance this company did and with no regrets one year on. Initially my dealings were with evie and chiara who went above and beyond. Steph is also incredible fast communication, reliable, friendly and gets her job done.
Thank you to you all

October 23, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for such a heartfelt review.

We’re truly delighted to hear how supported you’ve felt over the past year. Evie and Chiara will be so pleased to know their care and commitment made a difference from the very start, and Steph will be thrilled to hear your kind words about her communication and support.

We’re grateful for your trust in DM & Co and proud to have been part of your journey. If you ever need anything moving forward, we’re always here to help.

Rated 5 out of 5 stars

Professional and Courteous Team

When DM and Co Homes Solihull took over from a reputed real estate agents it was quite refreshing to see that their professional approach while conducting regular inspections (more consistent, timely and precise) always ending up with "solutions to how to perform" rather than just comments. Special mention to Steph Payne and Laura who were quite outstanding inspectors and landlords should be convinced that they have made the right choice with DM and Co.

September 15, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for taking the time to share your experience.

We’re delighted to hear that the transition to DM & Co Homes Solihull felt refreshing and that our inspection process has been consistent, timely and genuinely helpful.

Steph and Laura will be thrilled to know their detailed approach and solutions based feedback made such a positive impression.

We truly appreciate your kind words and confidence in our service. If you ever need anything or have any questions in the future, we’re always here to help.

Rated 5 out of 5 stars

I’ve being looking for a rental…

I’ve being looking for a rental property for a while and viewed a good few Evie has being great helping me find one that ticks all the boxes

October 9, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your review. We’re so pleased to hear that Evie has been such a support in helping you find the right rental property.

She’ll be delighted to know her efforts made a real difference.
If you need any further help as you move forward, we’re always here.

Rated 4 out of 5 stars

Lovely agents

Lovely agents, really supportive and very helpful. They are very approachable and professional. Special thanks to Emma Chance who really was very friendly whenever I asked her for something, she was there to help and trying to get the things sorted quickly.

September 26, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your lovely review. We’re so pleased to hear that you found the team supportive, approachable and professional throughout your experience.

Emma will be delighted to know her friendly approach and quick responses made a real difference for you.

If there’s anything else we can help with in the future, we’re always here.

Rated 5 out of 5 stars

Amazing service

We bought a property of DM and co. They service was really good from start of buying the property till the finish.
The team was consistent, communicated very well and helped us at each step of the process.
Sophie and Victoria were our property agents. Would definitely recommend people to buy or sell their property through them.

September 22, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your lovely review. We’re delighted to hear that your experience buying through DM & Co was smooth from start to finish. It’s great to know the team’s consistency, clear communication and support helped make each step of the process easier for you. Sophie and Victoria will be thrilled to receive your kind words.
Thank you for the recommendation. If you ever need help with a future move, we’re always here.

Rated 5 out of 5 stars

Best estate agent I have dealt with

Best estate agent I have dealt with. Professional, courteous, friendly, easy to talk to. Prepared to go the extra mile on your behalf. Highly recommend. Special thank you to Ann Wood who was brilliant.

September 19, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for such a fantastic review. We’re delighted to hear that you found our service professional, friendly and willing to go the extra mile. Ann will be thrilled to know her support made such a strong impression.
We really appreciate your recommendation. If you ever need help again in the future, we’re always here and happy to assist.

Rated 5 out of 5 stars

I received a 5* service from the team…

I received a 5* service from the team at DM & Co. They helped get a quick sale and supported me through the sales process from listing to completion. I would highly recommend them to anyone looking to sell their property.

September 18, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your 5 star review. We’re delighted to hear that the team were able to achieve a quick sale and support you from listing right through to completion. Your recommendation means a great deal to us.
If you ever need assistance with a future move, we’re always here to help.

Rated 5 out of 5 stars

Professional and friendly

Professional, efficient, and friendly service from DM & Co. Evie and Chiara were diligent, proactive, and kept me updated throughout. The property was let quickly — highly recommend!

September 16, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your great review. We’re so pleased to hear that you received a professional, efficient and friendly service from the team. Evie and Chiara will be delighted to know their proactive updates and diligence helped secure a quick let.
We really appreciate your recommendation. If you need any further support with lettings or future properties, we’re always here to help.

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