DMP Building Surveyors, Architectural Consultancy Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This was the second time we have used DMP. We asked them to carry out a pre-purchase survey of a house. We received a very thorough survey which was easy to understand and which was illustrated with p... See more

Rated 5 out of 5 stars

DMP were amazing, what started as a small request by me for planning permission grew into a much bigger structural job and both James and John helped the project cross the line. Am really grateful for... See more

Company replied

Rated 5 out of 5 stars

Andrew at DMP LLP could not have been more helpful! We contacted DMP 2.5 weeks ago, since then the inspection has been completed and building survey report has been delivered to us for review.... See more

Company replied

Rated 4 out of 5 stars

DMP LLP were really great. They got back to me immediately upon receiving my enquiry. They kept me informed throughout the process and were clear about the timelines and when I would receive my report... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Architect
  3. Architectural Designer
  4. Architecture Firm
  5. Surveyor

Written by the company

Welcome to DMP, based in Tunbridge Wells, we provide Building Surveying, Architectural Consultancy & Project Management services to South London and Kent & Sussex. Contact us for FREE advice. DMP offer a range of key professional services and operates across a range of industries, including office & commercial, education, warehouse & industrial, retail, healthcare, conservation & heritage and residential. We proudly hold an ISO9001 quality management accreditation. In addition, a member of the Property Ombudsman and Good Business Charter. DMP advises large investment organisations, pension funds, commercial & retail agents, and individual property owners. Our valued and extensive client base is built on reputation and hard work. We manage both large and small construction projects and are dedicated and focused on providing an outstanding service based on the following principles: •One stop shop for services •Skilled workforce dedicated to ongoing technical training •Leading the industry by example •Comprehensive Succinct reporting •Co-ordinated client management •Outstanding communication.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars

Wonderful experience -

Wonderful experience! I am a first time buyer who wanted a full building survey completed pre purchase. All I can say is that this company has gone above and beyond in being prompt, helpful and friendly. Emma took my initial query and was so helpful and efficient, she really put me at ease. The surveyor Andrew was extremely thorough, knowledgeable and helpful!
I honestly cannot recommend this company enough. The whole process has been flawless and so easy, and they are very quick to respond to emails and any questions.
5 stars !

December 23, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to leave the 5* star review, valuable feedback and recommendation.
We are delighted to have assisted you with your property acquisition.
It is always lovely to hear when team members receive a special mention. Your feedback will be shared with the team and feeds into our quality goals.
We hope to assist you again in the future.
Best wishes
DMP

Rated 5 out of 5 stars

Excellent communication and very…

Excellent communication and very professional. Precise quote and value for money. Would recommend.

October 14, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to complete the review, your valuable comments and the excellent 5*star rating.
Importantly, we are delighted that you would recommend us to others. Your review will be shared with the whole team in our monthly meetings.
It has been our pleasure to assist you and we look forward to working with you again.
Best wishes DMP.

Rated 5 out of 5 stars

Andrew Stott from DMP did the survey on…

Andrew Stott from DMP did the survey on our forthcoming purchase. We are very happy with the professional and friendly service provided by everyone we've communicated with at DMP and would recommend them highly.

June 15, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for the excellent 5*Star review and kind comments. Its always greatly received when a colleagues receives a special mention. This review will be shared with the whole team in our quality meeting.
Furthermore, thank you for recommending us to others.
It has been our pleasure assisting you with your acquisition and we look forward to working with you again.
Best wishes DMP

Rated 5 out of 5 stars

Outstanding service and commitment to…

Outstanding service and commitment to the Client

June 7, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with the excellent 5* star rating and valuable comments.
Client Focus is one of our company values, therefore we are delighted this has shone through with the service you have received. Your comments will be shared with the whole team during our monthly team meeting.
We look forward to working with you in the future.
Best wishes, DMP

Rated 5 out of 5 stars

Great experience with DMP

Great experience with DMP. They acted with speed and were quick with requests and responses to questions. I would recommend their service.

May 17, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Firstly, thank you for taking the time to provide us with the 5*Star review and valuable comments. It has been our pleasure assisting you with your project.
Furthermore, a big thank you, as we have been instructed by a new client, based on your recommendation to us.
Our reputation and business growth is based on word of mouth and recommendation, therefore we are very appreciative or your kind endorsement.
We look forward to assisting you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Homebuyers Building Survey

John and his team provided me with a very professional, knowledgable & friendly service from start to finish. My specific requirements within the survey were taken on board and recorded in a thorough and easy to understand report with very helpful photos for essential reference in the future. As a regular homebuyer the report has given me the confidence that all the important and technical areas have been critically appraised.
I would highly recommend DMP to anyone looking for a comprehensive building survey.

April 26, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thanks for taking the time to share your valuable feedback.
As part of our commitment to ISO9001 Quality Management and our Company Values, your feedback is logged and shared with the whole team. Its excellent to hear your your positive experience with us.
Its has been our pleasure assisting you with your property acquisition, we look forward working with you again.
Best wishes DMP

Rated 5 out of 5 stars

Brilliant

Very user friendly, exceptionally detailed survey and the photographic schedule and accompanying details were very useful. Would definitely recommend

April 23, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to share your experience with us. Your comments are valuable and will be shared with the whole team.
Our business is built on recommendations, therefore we are thrilled your positive experience is shared with others, and that you would kindly recommend us in the future.
It has been our pleasure assisting you and we look forward to working with you again.
Best wishes DMP

Rated 5 out of 5 stars

First class service.

After receiving 2 personal recommendations we asked DMP to carry out a full survey on a listed property we were interested in buying.
Being an old property I wanted a full report of the roof, Andrew timed his visit to fit in with the weather so he could use the drone to check the chimneys, roof, guttering etc, this was first class we have many photographs highlighting where repairs are needed. This would not have been possible had the survey been carried out from street level.
I feel we have received a first class service from DMP every area of the property internal and external has been checked, reported on and backed up with photographs.
Within the report Andrew listed out all planning applications with reference numbers that have been submitted since receiving grade11 listing, together with historical photographs and information about the house. I would not hesitate to recommend DMP.

April 12, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thanks for taking the time to share your valuable feedback.
Its fantastic that you were recommended to us, as this is a significant focus of our business growth and an area we are very proud of. Thank you for potentially recommending us in the future.
Your feedback will be shared with Andrew and the whole team within our quality meeting.
In addition, its interesting to understand that you valued our Aerial Drone Imaging Service, this is proving to be very popular with our clients.
It has been our pleasure to assist you with your building survey, we look forward to assisting you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Highly recommend

DMP carried out a building survey for a property we are purchasing. We were very happy with how quickly they were able to book in the survey and we were given a thorough report by phone the day the survey was completed. Andrew took the time to explain things to us so we were not overwhelmed by industry terms. We found his recommendations for how we could maintain aspects of the property and things we might need to address later on really helpful. Overall we were very happy with the service provided and would recommended DMP.

April 9, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to share your experience with us. Your feedback is valuable and provides us with a window of your overall thoughts. Furthermore, its always lovely when a member of the team receives a special mention, this will be share in our monthly team meeting.
As a business, our focus is to place our clients at the center of what we do. Therefore your kind recommendation is a fantastic endorsement. Many thanks.
It has been our pleasure in assisting you with your survey, we hope to be of a service to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

5* service from start to finish

We instructed DMP to carry out a full building survey on the property we are buying. From the initial call we knew we were in good hands. The report was very thorough and use of the drone was a fantastic bonus. We really appreciate the time Andrew took to talk us through the process and then running through his findings in detail ensuring we understood everything. We will not hesitate to recommend DMP and intend to come back ourselves for help with our building projects.

March 29, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with you valuable feedback and excellent 5*Star rating. Your feedback will be shared with the whole team, it is also superb when a team member receives a special mention.
Our focus is to place our clients at the center of what we do. Therefore your review is a testimony to that focus.
Thank you for recommendation, we look forward to being of assistance to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

I would definitely recommend

DMP carried out a floor plan and a Building Survey & Acquisition Report on my behalf. It was a pleasure dealing with them throughout. They went out of their way to be very helpful, professional, thorough and prompt. I would not hesitate to recommend DMP or to use their services again.

March 15, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for using DMP for your Building Survey & Acquisition Report, it has been our pleasure to assist you. In addition, thank you for taking the time to provide us with your valuable feedback and 5*Stars. Our business is built on recommendation and repeat business, therefore your endorsement is important to us. Your feedback will be shared with our team.
We hope to be of service to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Best job done

I am extremely happy with this firm, I had 3 numbers to ring.
And this Company came up trumps. Asked questions that I needed answer for, at least they understood and were very pleasant about it.
They gave me a price and said when they would do the job I wanted done.
Have just received the information that I requested. It's a good job I had the survey done on the Property we are interested in.

March 8, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for your valuable feedback and Excellent 5* Star rating.
It has been our pleasure to assist you with your property acquisition, and we are thrilled that our service has exceeded your expectations.
Our business is built on our reputation, word of mouth and repeat clients, therefore your review assists us promote our service, high standards and client focus to others.
We look forward to being of assistance to you again in the future.
Best wishes DMP.

Rated 5 out of 5 stars

Extremely communicative and thorough

Extremely communicative and thorough, have used their services twice and on both occasions have valued their advice and expertise. Thanks for everything!

February 23, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thanks for taking the time to provide your review and 5* Star rating.
Our business is built on recommendations and repeat business, your valuable review highlights just that! Thank you, your review will be shared with the team.
Its been our pleasure assisting you. We look forward to being of service to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

House survey

I needed a very quick survey done before exchange and DMP LLP were extremely responsive from initial contact through to completion of survey, all in a matter of a few weeks.

The survey was booked in within the week; I got a phone call after the survey to highlight the main points, followed up with an email summary. The full report was soon forthcoming and the level of detail and drawings was outstanding.

I must say that I have been very impressed and it was great value.

Thoroughly recommend 👍

February 18, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide your feedback and experience with us. As part of our ISO9001 Quality Management certification we collect and analysis client feedback in order to understand what we are doing well and areas for development. Your valuable feedback will be shared with the whole team.
It is also excellent to hear you feel our service is value for money. It has been our pleasure assisting you with your survey and we hope to be of service again in the future.
Best wishes DMP

Rated 5 out of 5 stars

I was recommended DMP...

I was recommended DMP by a contact in the Westerham BNI to help me with an issue with rising damp which is present in the property I am purchasing.

Upon contacting DMP, I was met with friendly, approachable and knowledgable staff, who were able to direct my query to the relevant person. I spoke with Sam, who helped me understand the matter at hand. We had previously undertaken a Homescore survey to identify any repairs within the property, and Sam kindly helped me to navigate each area of improvement. He was very honest and up front that DMP would only be able to come out and visit to conduct another survey. He did however, go above and beyond with helping me. He asked for a number of details from me, and responded back shortly after expanding on the report, with what he would identify as potential causes of the issue, help in identifying the materials and more. I was provided with the numbers of his best recommended company to contact in order for the required repairs to be booked in.

I am extremely thankful to Sam and DMP for being so helpful to point me in the right path and provide me with an exceptional service, even though works were not being undertaken with them.

I would recommend DMP highly to everyone and will always insist friends and family use their expert knowledge and experience when taking on projects and surveys,

February 18, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thanks for taking the time to provide us with your comprehensive and valuable feedback. It is wonderful to hear about your experience and that our team were able to provide helpful advice and guidance. In addition, its always lovely when a team member receives a special mention. This review will be share with Sam and the whole team during our quality meeting.
DMP provide ourselves on our client focus and placing our client at the centre of all we do, we believe this is what sets us apart from our competitors. Your 5*star rating is a wonderful endorsement and very much appreciated.
We hope to be of assistance to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Structural Survey ... highly recommend!

We instructed DMP LLP to carry out a structural survey, as well as scope out our plans for potential for renovation. We would most definitely recommend, the report was more than we could have asked for (more insightful and of value than a home buyers report) and the advice given has been invaluable.

February 17, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with your valuable feedback and experience, and of course the 5* star rating. Our business depends on recommendations and repeat clients, your endorsement is appreciated.
One of our company principles is to always deliver comprehensive & succinct reporting. Therefore we are thrilled that our report has exceeded your expectations and assists you with your future renovation plans.
It has been our pleasure assisting you, we look forward to being of service to you again in the future.
Best wishes DMP

Rated 4 out of 5 stars

Great Professional service

Great Professional service. The team were really responsive and helpful throughout the whole process. The drone photos were a really great addition to our survey also.

February 12, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thanks for taking the time to provide us with the valuable and kind feedback.
Your review feeds perfectly into our company values and principles. Its lovely to hear when we have a happy client.
Its been our pleasure to assist you. We look forward to working with you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Super!

We chose DMP to carry out a building survey on our new house and have been really pleased with their work. The survey was conducted quickly and thoroughly. The report and photographs were really detailed and easy to follow. John was always available to talk through the details and answer any questions we had. I felt we were given lots of time and attention, being our first house purchase it was a little daunting but they made the process smooth and easy. Well recommended!

February 12, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for your review and 5* Star endorsement. We pride ourselves on our client focus and comprehensive reporting and feel that this is what separates us from our competitors.
Its always lovely to hear from our client, your valuable feedback will be shared with the whole team and ISO9001 review.
It has been our pleasure in assisting you with your property acquisition, we wish you many years of happiness in your new home.
Best wishes DMP

Rated 5 out of 5 stars

We have had a very efficient and…

We have had a very efficient and positive experience with John Whitlock and DMP. In these busy times coming up to the end of the stamp duty break, we were slotted in early and received our report earlier than expected.

February 11, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thank for the shining review and 5* Stars.
We are delighted to have been of assistance and supported you through your property acquisition. Client Focus is one of our Company Values and ISO9001 Quality Management objectives, your review kindly feeds into this result.
We hope to be of service to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Professional Surveying firm

Timely and professional responses, thorough survey, friendly call and helpful suggestions after the survey followed by a comprehensive report at the end. highly recommended.

January 22, 2021
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to share your experience and fantastic 5* Star rating.
DMP has grown on the basis of repeat business and recommendation. Therefore sharing your experience contributes to our reputation of quality and client focus. Thank you.
We look forward to being of assistance to you again in the future.
Best wishes DMP

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