DMP Building Surveyors, Architectural Consultancy Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This was the second time we have used DMP. We asked them to carry out a pre-purchase survey of a house. We received a very thorough survey which was easy to understand and which was illustrated with p... See more

Rated 5 out of 5 stars

DMP were amazing, what started as a small request by me for planning permission grew into a much bigger structural job and both James and John helped the project cross the line. Am really grateful for... See more

Company replied

Rated 5 out of 5 stars

Andrew at DMP LLP could not have been more helpful! We contacted DMP 2.5 weeks ago, since then the inspection has been completed and building survey report has been delivered to us for review.... See more

Company replied

Rated 4 out of 5 stars

DMP LLP were really great. They got back to me immediately upon receiving my enquiry. They kept me informed throughout the process and were clear about the timelines and when I would receive my report... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Architect
  3. Architectural Designer
  4. Architecture Firm
  5. Surveyor

Written by the company

Welcome to DMP, based in Tunbridge Wells, we provide Building Surveying, Architectural Consultancy & Project Management services to South London and Kent & Sussex. Contact us for FREE advice. DMP offer a range of key professional services and operates across a range of industries, including office & commercial, education, warehouse & industrial, retail, healthcare, conservation & heritage and residential. We proudly hold an ISO9001 quality management accreditation. In addition, a member of the Property Ombudsman and Good Business Charter. DMP advises large investment organisations, pension funds, commercial & retail agents, and individual property owners. Our valued and extensive client base is built on reputation and hard work. We manage both large and small construction projects and are dedicated and focused on providing an outstanding service based on the following principles: •One stop shop for services •Skilled workforce dedicated to ongoing technical training •Leading the industry by example •Comprehensive Succinct reporting •Co-ordinated client management •Outstanding communication.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars

Excellent survey

Very swift and thorough survey with helpful feedback and suggestions.

January 12, 2021
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with the excellent 5*Star rating and kind feedback.
When issuing our survey reports our focus is to take the time to guide our clients through the report, thus putting our clients in the driving seat with the acquisition.
Its been our pleasure assisting you and we hope to be of service to you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

This Company was recommended to me for…Building Survey on a residential property.

This Company was recommended to me for a Building Survey. They did not disappoint. Communicated with me on what was to be done, and phoned, as per their promise, to give feedback, And then proceeded to email the Report—And a very detailed and easy to understand report, at that ! —involving the use of Drones, to check the roof ! They love what they do, and are good at what they do!

December 30, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Firstly, thank you for taking the time to provide your excellent 5* star rating and salubrious feedback.
We pride ourselves on our company values and delivering on our principals, so its lovely to read your feedback, which will be shared with the whole team.
Furthermore, Its superb that our reporting and communication is detailed and met our promise.
We have grown on the basis of recommendation and repeat business. Its been our pleasure to assist you with your survey and look forward to being of service to you again in the future.
Best wishes DMP

Rated 4 out of 5 stars

DMP LLP were really great

DMP LLP were really great. They got back to me immediately upon receiving my enquiry. They kept me informed throughout the process and were clear about the timelines and when I would receive my report. I had to move the survey date several times and they accommodated this quickly and professionally without complaint. I also had several questions which again were answered in full and very swiftly. The report itself was very thorough and exactly as required. Would thoroughly recommend and definitely use again. Thank you!

December 28, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with this superb review and rating. We are thrilled that our service, delivery and reporting would lead to a future recommendation and repeat business.
Your kind & valuable feedback will be shared with the whole team and contributes to our Quality Management Objectives within ISO9001.
We look forward to being of assistance to you in the future.
Best wishes DMP

Rated 5 out of 5 stars
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for providing us with the excellent star rating. and kind words. Its been our pleasure assisting you with your building survey. We wish you all the best with your acquisition and look forward to working with you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Drone roof survey

Andrew made a drone external survey and physical internal survey of my roof and chimney, he was very professional and explained in detail what he did and what he found and left me in no doubt about the issues that require further action. The written report and drone photos will allow me arrange the repairs as required and not pay for work that's not required and I feel certain I will save far more in repair costs than the cost of the survey.
I will highly recommend DMP Building Surveyors to friends in the future.

December 10, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for your valuable feedback and excellent 5* Star rating. Our company value is "Client Focus - placing our client at the centre while exceeding expectations". It is excellent to hear we have added value to your requirements.
Furthermore, it has been our pleasure assisting you and look forward to working with you again in the future. Thank you for your recommendation.
Best wishes DMP

Rated 5 out of 5 stars

Unbelievable service from start to finish!

From an extremely welcoming introduction and immediate over the phone quotation from Emma at the start of the process, the service continued at a high level from start to finish.

Emma explained the service in detail and Andrew certainly did not disappoint with the execution.

Instruction of the survey within a week, immediate conversation detailing the main findings shortly after and a full detailed report to follow, I believe anything that could have been picked up and explained was - frankly, I'm not sure how such depth was achieved in the timescale!

Andrew generously accepted multiple spontaneous phone calls to clarify points and explain his findings, with his views forming the basis of the conversations we had with our solicitors. He truly made us feel like we were in the driver's seat!

I would highly recommend DMP and hope that others can benefit from a service like we had.

Thank you to the team at DMP!

November 26, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for providing us with this 5*star rating and valuable feedback. We are delighted that our team have delivered the excellent service. This feeds beautifully into our core values of Excellence, Client Focus, Ethics, Smart People & Innovation. Its is always fantastic when members of the team get a special mention too. Thank you. This review will be shared with the whole team at our monthly meeting, and feeds into our quality management objectives.
It has been our pleasure assisting you and we look forward to working with you again.
Best wishes DMP

Rated 5 out of 5 stars

Great service

Professional, quick, great service!

November 25, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for your 5* Star rating and positive feedback.
Each rating is incredibility valuable, contributes to our reputation and is shared with the whole team.
It has been our pleasure assisting you and we look forward to being of service again.
Best wishes DMP

Rated 5 out of 5 stars

Excellent

Excellent - great service.

November 9, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with a 5* Star Trustpilot rating and kind comments. As part of our continual improvement we seek regular client views and feedback. This will be shared with the team.
Please let us know if we can be of assistance again in the future.
Best wishes DMP

Rated 5 out of 5 stars
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Reply from DMP Building Surveyors, Architectural Consultancy

Many thanks for your 5* Star Trustpilot rating and feedback. It has been our pleasure assisting you with your property purchase. Your valuable comments will be shared with the team.
Please let us know if we can be of assistance in the future.
Best wishes DMP

Rated 5 out of 5 stars

Expert, professional, friendly customer service experience!

We recently engaged DMP (Andrew) to carry out our building survey for a house we are purchasing. Great customer service experience. We received an excellent and very thorough survey report. Andrew was on hand with advice and for any questions we had and went through his findings with us in detail, which very much helped allay any concerns we had, especially being first time buyers and new to the whole buying process. Friendly, expert and professional service, excellent local surveyors and we would highly recommend!!

October 30, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to review your recent experience with us and awarding an excellent 5*Star rating. As an independent building surveyors receiving client feedback is so valuable to set us apart from our competitors. We are delighted that Andrew has provided a service which sets us apart and delivers an outstanding service. Your feedback will be shared with Andrew and the whole team. Its been out pleasure assisting you in your purchase, we wish you many happy years in your new home. We hope to be of service to you again in the future. Best wishes DMP

Rated 5 out of 5 stars

DMP LLP were most helpful in sorting…

DMP LLP were most helpful in sorting out the Party Wall agreement between my Parents house and the neighbors'.

Polite staff who were up to date with the legislation and were able to put the information into easy to understand language.

They were not expensive either and went out of their way to make sure I understood what was going on.

October 20, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to share your kind feedback and 5* Star rating.
It is so important to hear that our team are relaying key information and important legislation in a clear, engaging and professional way. One of our company values is Client Focus - to place our clients at the centre of all we do. Your valuable feedback will be shared with the team during our monthly meeting. It has been our pleasure assisting you and we hope to be of service again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Could not have been more helpful!

Andrew at DMP LLP could not have been more helpful!

We contacted DMP 2.5 weeks ago, since then the inspection has been completed and building survey report has been delivered to us for review.

As first time buyers we had lots of questions (having never owned a home before) and Andrew answered then really quickly, clearly and in language we understood.

If we need anything done again we will be sure to make contact with DMP LLP.

October 8, 2020
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with an excellent star rating and valuable feedback. I am delighted to hear that Andrew has delivered a knowledgeable and helpful service. It is always lovely when clients highlight a special mention of a staff member. I will be sharing this feedback with Andrew and the whole team at our monthly team meeting. In addition your feedback contributes to our ISO9001 quality management objectives.
Its been our pleasure to assist you and we hope to be of service to you again in the future. Wishing you all the best in your new home! Best wishes DMP

Rated 5 out of 5 stars

House Survey carried out. Fantastic Service!

We had a survey carried out on a house we are purchasing. John who was our surveyor went above and beyond with explaining the process and the survey was fantastic! Very in-depth and detailed report. John helped us understand everything in the report and any areas we needed to be concerned about regarding the house. There attention to detail is excellent! We needed the survey carried out rather quickly and they fitted us in the same week and we received our initial report the same day and full report very quickly after that. They have been extremely helpful with assisting us with other matters on the house even once the survey was complete. We would highly recommend DMP to all our family and friends and we will most defiantly be using them in future for there architect and other services.

September 30, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with your kind and valuable feedback. It is excellent to hear that you had a fantastic experience end to end. John is our Managing Partner and prides himself on delivering excellent service.
This review will be shared with the whole team at our monthly team meeting and also contributes towards our ISO9001 Quality Management objectives.
It has been our pleasure assisting you and we look forward to being of service again in the future. Best wishes DMP.

Rated 5 out of 5 stars

Very good experience overall

Very good experience overall - I found everyone very helpful even after receiving the report when I had questions. A time was given to go through my queries - the team clearly want to give a very good service and that is what I have experienced. I will certainly consider DMP LLP for any further work with regard to our purchase.

September 30, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide your valuable feedback. It is wonderful to hear that you experienced a quality service from our team, Client Focus is one of our company values. We will be sharing your feedback within our monthly team meeting. Your review also contributes to our ISO9001 quality management objectives.
We hope to work with you again in the future. Best wishes DMP

Rated 5 out of 5 stars

Helpful and knowledgeable. Great service!

DMP responded to my enquiry quickly and have been helpful and knowledgeable throughout. Highly recommended.

July 23, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to provide us with a 5* rating and kind feedback. Your review is important to us and contributes to our ISO9001 Quality Management objectives.
We look forward to working with you again in the future.
Best wishes DMP

Rated 5 out of 5 stars

Works undertaken by Douglas and Partners

In the autumn of 2013 our kitchen shop in Tenterden High Street fell victim to a fire that gutted the entire 17th century premises. After the initial shock of what has happened and daily meetings with the loss adjuster, Douglas Moat were on site and on board within the week. Apart from a complete internal rebuild, we were looking for a Phoenix to rise from the ashes and Douglas Moat delivered that and more. We had the demand of English Heritage and the local council to satisfy and DMP came up with the plans to satisfy them and us. Whatever concessions we made during this rebuild there were more than offset by the end product we eventually received two years later. The character of the building was maintained throughout but at the same time we had the cutting edge beautiful looking shop designed for the 21st century retail.

In 2018 we invited them back. Our garden machinery department was in need of a thorough overhaul. Two single story buildings were the focus of this project. One was a former 18 century slaughterhouse adjacent to a derelict store room. The main brick built part with its Kent peg tile roof was to be retained while the storeroom was demolished and replaced by a traditional design building that linked and matched the former. Again DMP pulled it off. The end result was the birth of a stunning show room with practical workshop attached.

With two projects now completed, we would have no hesitation in recommending DMP to anyone who requires step-by-step guidance, advice with accessibility to a whole pool of adventurous ideas when embarking on any plan. Whether it be modern or traditional or both, DMP will come up with something to suit your taste and budget.

July 13, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Dear Carol, Thank you for your comprehensive and detailed feedback and review. It has been our pleasure to work closely with you to achieve the wonderful results we have (twice). Your feedback is valuable to us and we assists us in meeting our ISO9001 Quality Management objectives.
Once again, thank you and we hope to work with you again in the future. Best wishes DMP

Rated 5 out of 5 stars

Very easy to deal with and the…

Very easy to deal with and the information was concise, accurate and easy to follow. Very good value for money and their report gave me peace of mind when moving into my new offices. I would recommend John and all the team at DMP without hesitation.

May 27, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to complete the review. Your feedback is important to us and enables us to share with the rest of the team.
It has been our pleasure to support you and we look forward to working with you again.
Best wishes
DMP

Rated 5 out of 5 stars

Answered all my questions promptly.

May 24, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Thank you for taking the time to give us the 5* rating. Your feedback is valuable to us and helps form parts of our commitment to ISO9001 Quality Management certification.
We hope to work with you again in the future. Best wishes DMP

Rated 5 out of 5 stars

Excellent service

I was recommended DMP for their help regarding an extension to our property. With no previous knowledge of the procedures involved it was a daunting prospect but we have been guided through it at each step and have just obtained planning permission to create our dream home. Great communication, timely correspondence and expert advice. We are more than satisfied with their service to date and would highly recommend them.

May 13, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Dear Nicola, Many thanks for taking the time to provide your valuable feedback. Each review we receive assists us on developing our service and is part of our ISO9001 commitment. We will share your comments with our team. We look forward to working with you again. Best wishes DMP

Rated 5 out of 5 stars

The full package

From the very first consultation DMP gave me perfect guidance. Every team member delivered professional, swift & considered advice and unparalleled service. They took the stress away and I can’t thank them enough.

April 24, 2020
Unprompted review
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Reply from DMP Building Surveyors, Architectural Consultancy

Your feedback is valuable to us, thank you for taking the time to review. We are pleased the team were able to exceed, we share all feedback each month. We look forward to working with you again. Best wishes DMP

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