Doble Bathrooms Ltd Reviews 67

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am happy to recommend Doble bathrooms. We have had excellent service right from our first tentative visit to the showroom through to purchase and delivery of equipment, sanitary ware and accessories... See more

Rated 5 out of 5 stars

I asked Dobles to order some replacement cartridges for my bath taps. Not only did they order them for me from Vado, they also ascertained that the tap was still under warranty so the cartridges were... See more

Rated 5 out of 5 stars

Ordered bath panel on the Wednesday it wasn’t in stock like hen’s teeth these things got a phone call on Thursday saying it would be 2-3 weeks came back to me half an hour later sourced one at one o... See more

Company replied

Rated 5 out of 5 stars

I was not sure what I needed. Sales Manager Aaron patiently explained the options, checked my measurements and came up with some great ideas for making the best of the available space in my very sm... See more

Company details

  1. Bathroom Supply Store

Written by the company

We are a family run 3rd generation company that has been in operation for over 60 years. Originally founded by Frederick Doble, who started out as a general heating engineer and later purchased a small retail unit with his wife Wendy Doble to trade from as they could see the possibilities for expansion. This is where the empire started to grow and three moves later, expanding to larger premises the company is now run by their son Barry Doble who has had over thirty years’ experience in the bathroom industry. We have an unlimited amount of bathroom literature available for our clients, so please feel free to pick up brochures from our showroom or speak to one of our sales staff for advice when visiting our showroom. All our staff have a good knowledge of the retail and trade, giving us a huge advantage over our competitors who struggle in this field. The stocks we carry are vast, we supply items from the smallest "O" ring to the largest bathroom suite possible, most of which we can deliver the next working day with our fleet of vehicles (if situated within the M25). A bathroom is many things – a room to indulge and prepare you for the day ahead or a sanctuary for relaxing in after a day’s hard work. We can help you to create your dream bathroom whether you are looking for a brand new complete room or just a few accessories to bring an existing room up to date. Not only do we offer amazing discounts on our products, but we also regularly check our prices to make sure that our customers are always getting the best deal. If you have seen something advertised at a cheaper price, then let us know and we will try and price match for you. We have plenty of off street parking available for those who wish to collect or visit our retail centre.


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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Rated 5 out of 5 stars

En suite bathroom

We are refitting our en suite bathroom. Aaron has been incredibly helpful and patient - as we've taken a while to make decisions. He is very knowledgeable about all the options available. Everyone at Doble Bathrooms has been very friendly.

March 3, 2022
Unprompted review
Doble Bathrooms Ltd logo

Reply from Doble Bathrooms Ltd

Dear Pauline

Thank you so much for your kind review, it has been a pleasure planning yours and Micks bathroom. We hope you love it for many years to come.

Aaron

Rated 5 out of 5 stars

Fantastic showroom displays

Fantastic showroom displays, very knowledgeable and honest sales staff.

March 3, 2022
Unprompted review
Doble Bathrooms Ltd logo

Reply from Doble Bathrooms Ltd

Dear Steve

Thank you so much for your kind words, it means a lot.

From all at Doble Bathrooms

Rated 5 out of 5 stars

Excellent service

We are so glad we came across Doble Bathrooms. As a building contractor we are always on the look out for the best bathrooms for our clients and Doble Bathrooms provide a great range of high quality products for reasonable and affordable prices. The showroom was excellent and well displayed and the people are friendly, helpful and professional. The team at Doble Bathrooms provide a first class service and we would highly recommend them to friends, family and clients

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

A brilliant service

I had a really pleasant experience with this company. I came in last week outlying my need for a quick delivery to replace a broken toilet. Without expecting much in the current climate of the world, Doble’s managed to obtain me one within a few days. My emergency plumber has now installed this new toilet and it works brilliantly. I rarely use technology, but I had to ensure I left a review for the excellent service I received.

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

To the young guy with ginger hair

To the young guy with ginger hair. You sold me a towel rail on the Friday and guaranteed a next day delivery which was very important to me (as I made known) as my plumber which took me a good while to pin down as he is so busy was booked in to fit it Monday morning. Unbeknown to me, the shop doesn’t open on a Saturday or Sunday!! This was 3 weeks ago and still not able to get plumber back I.e. to busy!!! Called you on the Monday and explained that not only is it an aggravation for the plumber and now. He’s to busy to fit me in! Your reply was, yeah I bet???!!!!??? So no apology. Just ignorance and dame right rude.

February 2, 2022
Unprompted review
Doble Bathrooms Ltd logo

Reply from Doble Bathrooms Ltd

Dear Paul, many thanks for taking the time to leave your comments. I apologise that you feel the service has not been as expected. Looking at your order I can see that you placed the order on Friday 14th January and the goods arrived and were collected by yourslef on Monday 17th January, this conforms to a next day delivery as weekends (Saturdays & Sundays) are not included in working days. We do usually open Saturday between 10am and 3pm with last entry at 2.30pm, but unfortunately Saturday 15th January we were closed due to unforseen staff absences, we did however list on google that we would be shut on that day. I am disappointed that you feel that our service was under par and that you rated us as only 1 star, as a family buisness it is of utmost importance that we offer the best service possible. I would like to offer you the opportunity to return the items purchased for a full refund if done so before 17th February.
Barry Doble - Managing Director

Rated 5 out of 5 stars

Really good experience

Really good experience. Fast response to a stock query, and speedy service. Definitely recommend.

January 12, 2022
Unprompted review
Doble Bathrooms Ltd logo

Reply from Doble Bathrooms Ltd

Many thanks for your recent review, we are all very happy you are pleased with our services.

Rated 5 out of 5 stars

The team are very helpful and are on…

The team are very helpful and are on line when looking at items and are ready to help if needed. Prices are very competitive. Very good experience.

November 30, 2021
Unprompted review
Doble Bathrooms Ltd logo

Reply from Doble Bathrooms Ltd

Dear Deborah, Thank you so much for your kind review. We hope you enjoy your new bathroom and look forward to helping you, your family or friends in the future.

Rated 5 out of 5 stars

We had fantastic experience with Doble…

We had fantastic experience with Doble Bathrooms and recently purchased a new bathroom from there. We had been around a few different show rooms and struggled to pin point exactly what we wanted. When we went into Doble Bathrooms, their show room was excellent with a huge range of different bathrooms. They have an online show room too which was useful but I would definitely recommending going into the store to get a feel for the range they have. They were obviously very experienced and knew all of the little ins and outs of bathroom design which we would not have considered and other stores did not mention. I would highly recommend.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

Great company to deal with.. responsive to my emails and phone calls. Product was shipped and arrived within 24 hours despite having to be ordered directly from the supplier. Good prices compared with some of the other companies I looked at for the bathroom products I bought.

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

A great local bathroom shop

A great local bathroom shop. We ordered a whole bathroom suite and were really happy with the service, advice and wide selection available. We did have an issue where the bath was damaged but Barry (owner) sorted it out promptly. Would happily recommend Doble bathrooms.

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Doble Bathrooms Direct were a brilliant…

Doble Bathrooms Direct were a brilliant company to deal with from start to finish. They could not have been more helpful, phoning back when they said they would and kept us informed about our order which was much appreciated. They delivered it personally which was a nice personal touch and the price was very competitive as well.

March 25, 2020
Unprompted review
Doble Bathrooms Ltd logo

Reply from Doble Bathrooms Ltd

Dear Jo,

Thank you very much for your kind review. We try to operate a family run business but with a professional company service. We are glad you were happy with the everything and hope to be able to help you or your friends and family again in the future.

Kind regards

All at Doble Bathrooms

Rated 5 out of 5 stars

Top Class

Excellent customer service, luxury products and clearly a very dedicated workforce.

February 6, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor experience!

Very poor experience!
I purchased an ex display tap from here that went wrong within 2 months. I understood it to be ex display so expected some sort of empathy whilst repairing it or a discount in purchasing a new replacement. I was explained how to repair the existing item however I was not offered any other assistance I decided to buy a new tap at the manager's goodwill of a discount of 30%, when I got home I was shocked to find the tap elsewhere for £20 cheaper than doble. I subsequently was left with a new tap at a higher inflated price. I put it to experience took the tap home after waiting for it to be specially ordered! Upon getting it home it wasnt as described so went back to get help only to be told they had no conversation about the taps description and that I was a liar and paranoid. I demanded a refund and took my business elsewhere, a competitor helped me with the broken tap I purchased from doble not only ordering the cheap faulty component but also helping me to quickly and simply rebuild my existing tap for FREE! A service I should have expected from doble having purchased from them numerous times in the past. I wont be returning here ever again, due to the way I was made to feel. And felt rmthat strongly that I have taken the time to write this long review.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic showroom

Fantastic showroom, Sales Manager was amazing, excellent service and the prices were fantastic. Highly recommend. 5 Star plus.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Repeated customer over the last 10 years

I have purchased from Doble bathrooms for a number of times in the last 10 years. They are reliable and offer good reasonable price. They will also go an extra mile to help. Recently, I need the tap to be delivered overseas. Although doble bathroom doesnt provide overseas delivery, they help me preparing for the parcel ready for courier collection.

October 28, 2019
Unprompted review

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