Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ordering is quick & easy. There is a good choice of colours. I've made three orders & bought tea towels and hair wraps. The tea towels are super absorbent. The hair wraps are also absorbent, lightwe... See more
Company replied
They are incredibly lightweight and compact. They fold down small enough to fit easily into a backpack or carry-on. Despite being thin, they’re surprisingly absorbent and dry way faster than normal to... See more
Company replied
I was told about these amazing towels. I was sceptical to say the least. However from viewing the web site several times, reading reviews, researching, finally purchased a towel (soon to purchase my... See more
Company replied
Company details
Written by the company
Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
Contact info
The Print Rooms, 164-180 Union Street, SE1 0LH, London, United Kingdom
- help@dockandbay.com
- dockandbay.com
4.5
Excellent
825 reviews
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product to brighten up your kitchen
I ordered a set of 5 tea towels from Dock and Bay. The ordering process was straightforward and the towels were dispatched straightaway with tracking so I could monitor their progress. The tea towels are beautifully designed and of amazing quality. Love them!
January 15, 2026
Unprompted review
Reply from Dock & Bay
Thank you for the review! 🌸 We’re so happy your new set of tea towels is brightening up your kitchen. Thrilled you loved the designs, quality, and smooth ordering experience! ✨🍴
First class product
An easy to navigate website, prompt delivery and an excellent product (the striped towel) which fulfilled everything that was described
February 13, 2026
Unprompted review
Reply from Dock & Bay
Thank you for the review! 🌟 We’re thrilled to hear you had a smooth experience on our website and that your striped towel delivered exactly as promised. Happy drying! 🏖️✨
Ideal for packing for holiday
The towels are compact in their own bag and ideal for taking on holiday.
The colours are vibrant and ideal for a different colour for each member of the family.
February 21, 2026
Unprompted review
Reply from Dock & Bay
Thank you for the review! 🏖️🌈 Our towels are perfect for holidays, compact, vibrant, and ready for every family member to have their own colour. Packing light has never been this fun! ✨👜
Very nice towel
Very nice towel, love the colours and extra large size. Quick delivery
February 11, 2026
Unprompted review
Reply from Dock & Bay
Thanks so much for your lovely review! We’re thrilled you’re loving the bright colours and extra-large size 🌈✨ 🏖️💦
Dock and Bay Beach Towel
For a first time customer the service was first class, informed when delivery was expected and kept their word.
Quality beach towel and delighted how bright airy and lightweight it is.
The carry bag being the gamechanger for me.
Overall delighted with product and service. Hope to buy more for family and friends.
February 19, 2026
Unprompted review
Reply from Dock & Bay
Amazing to hear! 🌈 We’re so happy the towel (and the carry bag!) made such a great first impression. Hope it joins you on plenty of beach days ahead! 🏖️
Excellent customer service
I am yet to use the towel but thought it important to share the excellent, personal and helpful customer service I received during my purchase. Followed by prompt delivery.
The towel is stunning and I can’t wait to use it, thank you 🥰
March 3, 2026
Unprompted review
Reply from Dock & Bay
We're so glad our team looked after you! 🤩
We cannot wait for you to try out your towel! Bring on summer 👀☀️
Amazing Product - Looks, Feels, Dries amazingly
I was told about these amazing towels. I was sceptical to say the least.
However from viewing the web site several times, reading reviews, researching, finally purchased a towel (soon to purchase my second) and using wow, amazing, love the size, love the look but wow how’s it dries is fantastic. Great Product.
February 25, 2026
Unprompted review
Reply from Dock & Bay
From sceptical to totally converted, that’s the best journey 😄 So glad you took the plunge and found out for yourself just how amazing they look, feel, and dry 💦✨
We’ll be ready when you’re back for towel number two 😉
Absolutely love these towels
Absolutely love these towels. Have had the beach towels for a couple of years but wanted to try the bath towels & tea towels. I placed an order but unfortunately a couple of the towels then went out of stock so had a really helpful email to say that they wanted to get them out to us as soon as possible and we could choose any other colour. They are the quickest drying and clean towels I’ve ever used! Thank you!
March 4, 2026
Unprompted review
Reply from Dock & Bay
Wow, thank you for being such a loyal Dock & Bay fan!
We love that you’ve had your beach towels for years and decided to branch out into bath and tea towels too 🌈✨ Sorry about the stock hiccup, but we’re so glad our team could help you pick a new colour and get everything out quickly 🙌
Quick-drying, fresh-feeling towels are what we’re all about 💦 Thanks so much for the love!💙
Love the size of the towel
Love the size of the towel. Will be using it on holiday as towel provided are rarely big enough and I like to wrap up in one after a shower
February 12, 2026
Unprompted review
Reply from Dock & Bay
We love this! Nothing better than a towel you can properly wrap up in after a shower 🙌✨ So glad the size is just right and perfect for holidays too 🌴🏖️
Great beach towels
Great beach towels. Beautiful colours and light to carry and super absorbent. Washed at low temperature and came out looking as good as new.
March 3, 2026
Unprompted review
Reply from Dock & Bay
We’re happy you’re loving the beautiful colours and how lightweight yet super absorbent the towels are 🌈💦 Even better to hear they wash so well too! 🧺✨
Reply from Dock & Bay
Glad you’re loving the fun vibes and quick-dry magic! 🌈🏖️
Great quality towels!
They are incredibly lightweight and compact. They fold down small enough to fit easily into a backpack or carry-on. Despite being thin, they’re surprisingly absorbent and dry way faster than normal towels. Great choice of colours and patterns too!
March 2, 2026
Unprompted review
Reply from Dock & Bay
Thank you for the amazing review! We love that you’ve highlighted the lightweight, compact feel. ✈️🎒 And yes! Thin but super absorbent and quick-drying is exactly what we aim for 💦✨ So glad you’re loving the colours and patterns too 🌈🏖️
Absolutely love these towels
Absolutely love these towels. Will make holiday packing so much easier too!
March 2, 2026
Unprompted review
Reply from Dock & Bay
We love hearing this, thank you! 💙 So glad your towels are making holiday packing that little bit easier ✈️🌴 Lightweight, compact, and ready for adventure, just how it should be! 💦✨
Easy to buy from
Easy to buy from. Quick and helpful in responding to questions about products.
Hair towels that dry hair and don't leave water running down your back!!
February 13, 2026
Unprompted review
Reply from Dock & Bay
Love this. thank you! So glad ordering was easy and our team could help quickly 🙌 And yes to no more water running down your back! 💦✨ Our hair wraps are here to save the day (and your outfit 😉).
Nothing special but not awful
Shipping was prompt.
Colour and size were as advertised.
The towel did not shake of sand very well particularly after getting wet, not did it dry quickly (despite being a quick dry towel)
It is a little heavy to carry but the bag has hoops which were easy to clip onto my bag.
I ended up using my canga instead of the towel.
I may recommend this as a pool towel or pebble beach towel but I think there are cheaper and better quality items out there
February 10, 2026
Unprompted review
Reply from Dock & Bay
Thanks so much for your honest feedback 💙
We’re really glad delivery was prompt and that the colour and size were spot on. We’re sorry to hear the towel didn’t quite meet your expectations on sand resistance and drying time, especially after getting wet. That’s definitely not the experience we aim for.
Quick-dry performance can vary depending on conditions (humidity, airflow, how saturated it gets), but we completely understand your disappointment. We appreciate you highlighting the handy bag clips too, small details matter!
If you’d ever like to chat it through or explore a different style that might suit your beach days better, our team would be more than happy to help 🌊✨
Great!!!
Great product and great customer service. I had ordered a beach towel and a few days later was told it was out of stock via email. I had options for a refund or any other towel of choice regardless of price. I opted for a replacement towel which arrived promptly and I am so excited to take it away with me soon! I love the colourful, fun, vibrant designs
January 8, 2026
Unprompted review
Reply from Dock & Bay
Wow, thank you for such a fab review! We’re so sorry your original towel was out of stock, but we’re thrilled our team could offer a quick swap and get your new one to you pronto ✨ Nothing should stand between you and colourful holiday vibes! 🌈
So excited for you to take it away soon, bring on the fun, vibrant adventures! ☀️💦
I love the Dock & Bay towels
I love the Dock & Bay towels. There was just 1 issue as I had asked for personalisation but it wasn't done. The team were quick to offer me a replacement or a refund and this was issued very promptly.
February 6, 2026
Unprompted review
Reply from Dock & Bay
Thanks so much for sharing your experience!
We’re thrilled you love your Dock & Bay towels 🌈 Sorry about the personalisation mix-up, but we’re glad our team could sort it quickly for you ✨ Nothing should get in the way of your towel love! 🏖️
Dock & Bay towel an absolute game…
Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone after an action packed swim session!
Would recommend 100% and so glad I purchased 😃
February 16, 2026
Unprompted review
Reply from Dock & Bay
Thanks so much for the awesome feedback! We’re thrilled your Dock & Bay towels were a hit for the whole family 🌊 Quick-drying, super absorbent, and ready for action-packed swims, that’s exactly what they’re made for! 🏖️ So glad you’re loving them 😃✨
Wonderful service
Order came quickly, lovely towels that will be using on my travels around the uk in my camper van
February 2, 2026
Unprompted review
Reply from Dock & Bay
Ahh we love this! 💙 So glad your order arrived quickly and your towels are ready for camper van adventures around the UK 🚐🌊 Wishing you lots of cosy stops and sunny drying moments! ☀️✨
Reply from Dock & Bay
So glad you love them 🏖️ Thanks for the fab review! ✨💛
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