Dockside Lodge Reviews 

87
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Me and my friend stayed here last night, it was lovely and quiet, there was a strange smell when entering the building but that’s only because it’s located by the docks, and when you enter the room it... See more

Rated 1 out of 5 stars

Disgraceful communication, no check in details obtainable so no access to the accommodation. We had to book a hotel at our expense because the Dockside Lodge did not answer any calls, emails or voicem... See more

Rated 4 out of 5 stars

Very well organised and thought out. Correspondence gave access codes and it was so easy to gain access. Rooms well equipped and clean. Bedding, linen, towels and clothes hangers provided. No sh... See more

Rated 5 out of 5 stars

Great location, easy to access even though there’s no staff on site. Really good email and text details to enter the building. Loads of free parking. Nice fully stocked kitchen with all needed utilit... See more

Company details

  1. Budget Hotel

Written by the company

Situated on the historic Liverpool/Bootle docklands, our premises is well-placed for access to Liverpool city-centre, both Liverpool FC and Everton FC, The M&S Bank Arena, Aintree Racecourse - the home of the Grand National Steeplechase - and the beautiful beaches at Crosby and Formby. The property houses 20 en-suite bedrooms with the ability to house 1, 2, 3 or 4 individuals per room. The property also contains 3 fully equipped kitchens, all decorated and finished to a high-level of decor. We can house hen and stag parties on our ground floor, which has 6 bedrooms and is separate to the rest of the property.


Contact info

3.7

Average

TrustScore 3.5 out of 5

87 reviews

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3.7

All reviews

(87)

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Rated 3 out of 5 stars

Does the job

Arrived and room wasn’t cleaned from night before, was disgusting. People had been smoking in the room so had to air it out. Had to get the cleaner to come in, luckily she was doing another room when we arrived. Place was good otherwise.

March 9, 2024
Unprompted review
Rated 1 out of 5 stars

Room unusable - avoid

On arriving I found that my room had not been serviced since the last guest left. The bed was unmade and there was a pile of used towels.

Despite my many attempts, including on the given "emergency" mobile phone number, the hotel was uncontactable. I spent a long time talking with Expedia, through whom I had booked. They too were unable to raise a response from this hotel and eventually cancelled the booking.

I have stayed here before and given five star reviews. However this time not only was my room unusable but I was left late at night with nowhere to sleep.

I would advise others to avoid this place in future, despite the apparently cheap price, as I will. The cost in stress and loss of a night's sleep far outweighs any potential saving.

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great value for money!

The rooms are very comfortable (beds amazing). Fantastic shower. Communal kitchen is clean and very well equipped. OK, it’s not in the best area of Liverpool but it’s certainly great value for money. We’ve always found parking safe in the streets surrounding the hotel. Highly recommended.

December 27, 2023
Unprompted review
Rated 4 out of 5 stars

Good Value Stay

The location is good; there's nothing around but if you want a base that's close to the city for a low price this was good.

Room did smell a bit damp and it was basic; however, the cost does reflect that so can't be marked down for that.

Felt safe, I would stay here again if I needed somewhere low cost to stay.

Thanks for having me

December 20, 2023
Unprompted review
Rated 4 out of 5 stars

Quiet but far from town

Good things - the rooms were clean and tidy, the kitchen was great and it was quiet. It was only a mile from our venue Down sides-The messages back and forth were a little delayed and it was quite far from Liverpool centre, about 3 miles walk in industrial area with no shops or pubs nearby.

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

For a short stay it was good

For a short stay it was good , nice and clean room bed was comfortable, the only downside was I went to walk for something to eat , and ended up coming back to my room and using Just Eat ,

November 1, 2023
Unprompted review
Rated 4 out of 5 stars

Good budget

The room was ok, good size, and great shower, for the price I payed.
Could use the kitchen that was great. Places were clean.
The only thing missing was shampoo/ soup in the shower, and nobody to ask to get it. Washed my hair with hand soup, and that was not nice.

October 29, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely clean room with a beautiful…

Lovely clean room with a beautiful little en suite! The facilities were wonderful, the kitchen has everything you need and the place itself is very peaceful. Perfect distance from the event I went too I will definitely be returning!

October 14, 2023
Unprompted review
Dockside Lodge logo

Reply from Dockside Lodge

Thank you for your wonderful review, Hannah. We're delighted you enjoyed your stay and we look forward to welcoming you back very soon.

Rated 5 out of 5 stars

Will definitely stay again!

Accommodation was great, all instructions for arrival and check in etc were really clear and just as described. Would definitely stay again!

August 26, 2023
Dockside Lodge logo

Reply from Dockside Lodge

Thanks for your wonderful feedback, Lisa. We're delighted you enjoyed your stay and look forward to welcoming you back to Dockside Lodge again very soon.

Rated 3 out of 5 stars

A well-kept hotel

This hotel's rooms are in a clean condition and access is very swift - an access code is provided in advance. However, despite not being specified, it is worth noting that no food is offered and that the kitchen - not always as clean as the rooms - is to be used for keeping food that one intends to eat. There is no lift to the upstairs rooms.

August 10, 2023

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