DocOnCall Reviews 

100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and accessible booking system and note that securing a medical consultation is remarkably quick and convenient. People deeply appreciate the professional doctors who listen attentively to health concerns and provide prompt prescriptions. Many consumers find this alternative service especially helpful when regular local appointments are completely unavailable. Some reviewers were not happy with occasional technical difficulties and communication delays during their scheduled sessions. A few consumers mentioned experiencing connection failures, unclear phone lines, or receiving incorrect prescription details that required extra time to resolve.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick appointment times and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting doctors who listen carefully and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the straightforward... See more

Response time

Customers had overwhelmingly positive experiences with response time, highlighting how quickly doctors call... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as accessible and cost-effective.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultation with Dr Sibghatullah Babar went very well. A very thorough Doctor who gave the time that I needed to discuss my health concerns. Dr Sibghatullah Babar gave plenty of advise... See more

Company replied

Rated 5 out of 5 stars

Excellent care. Dr. Diego Antonio Rodriguez Van Sijtveld took great care of me. In addition to showing empathy and listening carefully to my medical history, he addressed all of my questions and conce... See more

Company replied

Rated 5 out of 5 stars

Swift appointment. Easy to book and pay online. Very clear direction from the doctor and some additional advice and tips to ease my symptoms. Prescription emailed within 40 minutes to my local phar... See more

Company replied

Rated 5 out of 5 stars

Great service. From filling out a few details online first & then a phone call appointment with doctor within a 10 minute time frame, my own couldn't see me for 2 days. Doctor was professional & liste... See more

Company replied


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Medical Certificate Service
  5. Sports Medicine Clinic

Written by the company

At DocOnCall.ie, we believe getting medical help should be simple, fast, and stress-free. We're one of Ireland's leading online doctor and telehealth services, connecting you with IMC-registered Irish doctors for non-emergency care — from wherever you are, whenever you need us. Whether it's a sudden illness, a prescription you need refilled, a sick certificate for work, or a specialist referral, our doctors are here to listen and help. Every consultation is private, secure, and fully GDPR-compliant, so you can focus on feeling better — not paperwork. We're available 7 days a week, 7:00 AM to 10:00 PM, with one flat fee of €34.99 per consultation. No subscriptions, no hidden costs, no waiting rooms. Real doctors. Real care. Right when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(100)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and efficient service..I am very…

quick and efficient service..I am very satisfied

August 11, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your feedback. We appreciate you taking the time to share your experience, and we’re grateful to know our service met your expectations. Your satisfaction means a great deal to our team.

Rated 5 out of 5 stars

Quick and helpful

Quick and helpful

I needed an antibiotic for an infection but couldn't leave work to get to my GP so the service was a great help to me

August 10, 2026
Unprompted review
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Reply from DocOnCall

Thank you for sharing your experience. We understand how difficult it can be to fit a GP visit around work commitments, so it’s great to know our service provided a convenient way to access the care you needed. Thank you for choosing DocOnCall. We are always here whenever you need us 😇

Rated 5 out of 5 stars

It was good experience

It was good experience. Got appointment within 10 min and got medicine within hour. Started feeling better in 4-5 hours. Thank you dubdoc.

August 10, 2026
Unprompted review
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Reply from DocOnCall

Thank you for sharing your experience. We appreciate you choosing Doconcall.ie and are pleased that you were able to access your consultation and treatment so quickly. Wishing you a continued speedy recovery, and remember, we’re always here whenever you need us.

Rated 5 out of 5 stars

Hi I have met with the doctor he was…

Hi I have met with the doctor he was great and delt with my problem so friendly and professional.. what a great service thats why im giving him a 5 star

August 9, 2026
Unprompted review
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Reply from DocOnCall

Thank you for the fantastic feedback and the five stars! It’s great to know that you received friendly, professional care and that the doctor was able to address your concern. We look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Very attentive doctor really listened…

Very attentive doctor really listened to me considering I have a few conditions check my intake of medication for these too very happy overall thanks Bob

August 8, 2026
Unprompted review
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Reply from DocOnCall

Thank you, for sharing your experience with us. We’re glad you felt your concerns were properly heard and that the doctor took the time to go through your different conditions and medications with you. Taking the time to understand the full picture is an important part of good care that we strive for, so it’s lovely to know you felt comfortable and well looked after. Thank you again for your feedback.

Rated 5 out of 5 stars

Fast

Fast, helpful and gave me good advice

August 8, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your feedback. We’re pleased to hear that you found the service prompt and helpful, and that the advice provided was useful. We look forward to assisting you again in the future. 😇😇

Rated 5 out of 5 stars

Excellent service

Excellent service! Easy booking system with plenty of appointment availability time slots. Doctor was very understanding & helpful 👌🏻

August 7, 2026
Unprompted review
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Reply from DocOnCall

Thank you for taking the time to leave us a review. Your feedback means a lot to our team, and we’re grateful for your recommendation. We hope to provide you with the same high standard of care whenever you need us again.

Rated 5 out of 5 stars

Great service

I would like to express my sincere gratitude to Dr. Diego Antonio Rodriguez for the outstanding care and attention I received. From the very beginning, they were kind, professional, and attentive, taking the time to listen to my concerns and explain everything clearly. I felt genuinely cared for throughout the entire process.

I am truly delighted with the care I received and would highly recommend Dr. Diego Antonio Rodriguez to anyone looking for an excellent and compassionate doctor. Thank you so much for your dedication and exceptional care!

August 3, 2026
Unprompted review
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Reply from DocOnCall

Thank you for taking the time to share such a thoughtful review. It means a great deal to know that you felt listened to, understood, and supported throughout your consultation with Dr. Diego Antonio Rodriguez. Taking the time to explain things clearly and making patients feel at ease is at the heart of the care we aim to provide.

Your words about the compassion and attention you received will mean a great deal to Dr. Rodriguez. We truly appreciate your recommendation and hope to have the opportunity to look after you again whenever you need us.

Rated 1 out of 5 stars

Would not recommend

Would not recommend. Booked and paid for a cert only to be told they can’t cover dates ahead of the present. Already worked the days certified so totally useless to me and a waste of money. Don’t bother

August 6, 2026
Unprompted review
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Reply from DocOnCall

Thank you for sharing your concerns. We have reviewed our records but have been unable to identify a consultation under the name provided. We would be happy to look into this further and understand what happened. Please contact our support team with the correct details of your consultation so that we can investigate the matter and assist you appropriately.

We hope to hear from you and have the opportunity to resolve this for you.

Rated 5 out of 5 stars

Got appointment very quickly

Got appointment very quickly

August 5, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your lovely review. We’re pleased we were able to arrange your appointment promptly, and we look forward to providing you with excellent care.

Rated 4 out of 5 stars

Good appointment but the line was very…

Good appointment but the line was very unclear so found it hard to hear the doctor but he repeated himself and we got through the session fine but it was difficult to hear the entire time

August 4, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your feedback. We’re pleased to hear that your appointment went well. Occasionally, connection issues can occur due to poor reception, and we apologise for any difficulty this caused. We appreciate your patience and are glad the doctor was able to repeat the information and complete the session successfully.

Rated 5 out of 5 stars

Lovely Doctor

Lovely Doctor, very helpful

August 3, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your lovely feedback. We’re delighted to hear that you had a positive experience and found the doctor helpful. We look forward to supporting you again in the future. 😇

Rated 5 out of 5 stars

Excellent care

Excellent care. Dr. Diego Antonio Rodriguez Van Sijtveld took great care of me. In addition to showing empathy and listening carefully to my medical history, he addressed all of my questions and concerns promptly. Thank you very much, Dr. Rodriguez Van Sijtveld.

August 3, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your wonderful feedback. We are delighted to hear that our doctor provided you with compassionate and attentive care. Ensuring our patients feel heard, supported, and well-informed is one of our highest priorities. We truly appreciate you taking the time to share your experience and thank you for trusting us with your care. If you ever need us again, we’re here to help. Wishing you continued good health! 😇

Rated 5 out of 5 stars

Great and quick appointment.

July 31, 2026
Unprompted review
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Reply from DocOnCall

Thank you so much for your kind words! 😊 We’re delighted to hear you had a great experience. It was our pleasure to care for you, and we look forward to welcoming you back whenever you need us.

Rated 5 out of 5 stars

It was very helpful

It was very helpful. It makes everything easier

July 28, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind feedback! 😊 We’re very pleased to hear that your visit was helpful and made things easier for you. It was a pleasure caring for you, and we truly appreciate the trust you placed in us. We look forward to supporting you again whenever you need our care.

Rated 5 out of 5 stars

It was great

It was great. Note that if the website cannot upload an image or a doc of your lab's report, you can send it to their email or Whatsapp and they will tell you where to submit. Thanks it was efficient.

August 1, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing your experience with us! 😊 We appreciate you taking the time to leave such helpful feedback. We’re glad the process was straightforward and that the guidance provided made things easier for you. We value your trust and look forward to assisting you again in the future.

Rated 2 out of 5 stars

Wrong name on prescription

Doctor was lovely and friendly however, I had a sick toddler who was very upset and the doctor sent the prescription to the pharmacy with the wrong name, making us have to wait an additional hour for our prescription by the time the error was discovered and the new prescription sent. I wouldn’t have minded but my child was very difficult to contain in the pharmacy and was getting increasingly upset

July 29, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing your feedback. We’re sorry to hear that this experience was stressful, especially while caring for an unwell child. We understand how difficult it can be when your little one is upset and you are trying to manage a wait.

We have reviewed the details of your consultation and prescription process, and our team worked to address the issue as soon as it was identified. During particularly busy periods, occasional administrative delays or errors can happen despite our best efforts, and we always aim to resolve these as quickly as possible.

We appreciate your patience and understanding, and we are continuously reviewing our processes to provide a smoother experience for all our patients. We hope your child is feeling better soon.

Rated 5 out of 5 stars

Fantastic knowledgeable efficient…

Fantastic knowledgeable efficient service delivered with understanding and compassion

July 29, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for taking the time to share your experience. We truly value your kind feedback and are grateful to know that you found our service knowledgeable, efficient, and delivered with genuine care and compassion. Supporting our patients with understanding and professionalism is at the heart of what we do. We appreciate your trust and look forward to providing you with the same high standard of care again in the future.

Rated 5 out of 5 stars

Doctor Barbar is brilliant

Doctor Barbar is brilliant. With accurate diagnosis and thoroughly explain your signs and symptoms and diagnosis. He will go in depth. Will do referrals necessary.

July 29, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your wonderful feedback! We’re so pleased to hear that Dr. Barbar provided you with a thorough and accurate diagnosis, took the time to explain everything in detail, and arranged any necessary referrals. It’s great to know you felt well cared for and informed throughout your visit. We truly appreciate your kind words and look forward to welcoming you again whenever you need us. Wishing you continued good health!

Rated 5 out of 5 stars

Doctor was empathetic and helpful

Doctor was empathetic and helpful, dealt with my condition with patience and care. Felt listened to and cared for.

July 27, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your lovely feedback. We are grateful to hear that your consultation was a positive experience and that you felt your concerns were treated with patience, kindness, and attention. Creating a comfortable environment where patients feel understood and supported is something we always strive for. We appreciate your confidence in our care and hope to have the opportunity to help you again whenever needed.

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