did not receive my parcel! Edit: I have sent you the email please respond. I have not received the parcel and have already paid a premium price for the item. Please resolve the issue. Edit: D... See more
Company replied
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Great customer service who definately go above and beyond to ensure their customers are happy. I would highly recommended this company to others and purchase from them again. :-D
you had what i was looking for and dlieered it quickly at a reasonable cost
The Stethoscope is amazing, I like the light weight and baby friendly look. I initially thought it was looking too simple and likely fake but using it now I'm enjoying it.
Company replied
Company details
- Medical Equipment Supplier
- Diabetes Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Supply Store
- Surgical Supply Store
About Doctor Essentials
Written by the company
Welcome to Doctor Essentials, your trusted source for high-quality medical supplies and doctor equipment. At Doctor Essentials, we are dedicated to providing the best products to healthcare professionals, individuals, and businesses nationwide. Committed to quality and customer satisfaction, we strive to be your one-stop destination for all your medical supplies and needs.
Our extensive range includes medical equipment, cutting-edge diagnostic tools, and other premium quality healthcare supplies. Whether you are a healthcare professional looking for reliable tools or a junior doctor seeking essential health products to kickstart your career, Doctor Essentials has you covered. We pride ourselves on delivering superior products at competitive prices, ensuring that you have access to the best resources for your health and well-being.
As a company, we prioritise transparency, integrity, and customer satisfaction. Our team is dedicated to providing excellent service, and we continuously work to exceed your expectations.
Your one-stop destination for medical supplies in the UK!
Written by the company
- Doctor Essentials is committed to delivering top-quality medical supplies and essentials to meet your healthcare needs. Shop with confidence, knowing that you are getting the best doctor equipment and medical products at competitive prices.
Quality Medical Supplies
Same day dispatch, free standard shipping, long warranties
- Same-day dispatch for orders placed Mon-Fri before 2:30 pm (Excluding public holidays)
- Long Warranties: We provide longer-than-average guarantees on all products for added peace of mind.
- Free standard shipping for all orders over £35
- Secure Shopping: Shop with confidence, knowing your information is safe and secure.
- Quality Assurance: We ensure that all our products meet the highest standards and are fit for purpose.
Contact info
Sterimed Medical Implants UK LTD International House 36-38 Cornhill, EC3V 3NG, London, United Kingdom
- 01932570232
- contact@doctoressentials.co.uk
- doctoressentials.co.uk
you had what i was looking for and…
you had what i was looking for and dlieered it quickly at a reasonable cost
April 10, 2026
Wrong mains plug
The item came with a non-compliant UK plug, which is illegal in this country.
February 21, 2026
Reply from Doctor Essentials
Dear Martin,
Thank you for bringing this to our attention and I sincerely apologise.
We have identified that this unit was supplied to us by the manufacturer with a US power adapter instead of a UK version. This should not have been included for UK supply.
We have immediately stopped sales and are returning the remaining stock to the manufacturer.
The device operates fully on batteries. Please do not use the supplied adapter.
I have arranged a full refund for you and there is no need to return the item.
Thank you again for flagging this.
Reply from Doctor Essentials
Thank you.
Fantastic service.
September 26, 2025
did not receive my parcel! (Edit: received later on)
did not receive my parcel!
Edit:
I have sent you the email please respond. I have not received the parcel and have already paid a premium price for the item. Please resolve the issue.
Edit:
Doctor essentials offered to send another stethoscope. However, the delivery company managed to find the lost one as well. I have received the first one now. Thank you for your cooperation
September 25, 2025
Reply from Doctor Essentials
Dear Mr. Iqbal,
We're sorry that you've had a delivery issue. Tracking on DPD shows that the order has been delivered with the message "Your parcel has been delivered and received by FOSTER at 12:08 on Fri 26 Sep 2025" along with a picture proof of delivery. Kindly contact us at contact@doctoressentials.co.uk in order to resolve this issue.
Kind Regards,
Doctor Essentials
Edit: We have replied to your email. We are escalating the issue with DPD and we will get back to you with either a full refund or a replacement as soon as we hear back from DPD or in 2 business days, whichever comes first. Rest assured that your shipment is fully insured and we will make sure to resolve this issue to your satisfaction.
Quick efficient order and delivery
Quick efficient order and delivery. I was kept informed. Good quality drs bag.
April 25, 2025
Reply from Doctor Essentials
Thank you, Humaira.
Decent quality made bag
Decent quality made bag. However smaller in person. And noway near worth £50!…more like £30 bag.
March 17, 2025
Reply from Doctor Essentials
Hello Hamza,
Thank you for your feedback!
We’re glad to hear that you found the bag to be of decent quality. We aim to provide reliable and well-made products for our customers. We're sorry to hear that the size and value didn’t meet your expectations. The product dimensions are listed on the website to help with size expectations, but we understand that it can sometimes be difficult to judge from photos alone.
If the bag isn’t suitable for your needs, please feel free to reach out to us directly on contact@doctoressentials.co.uk. We’d be happy to assist you with a return and a full refund. Your feedback is valuable to us, and we’ll definitely take it into account as we continue to improve our product range and pricing.
Thank you again for sharing your experience. We hope to have the chance to serve you better in the future!
Reply from Doctor Essentials
Thank you.
Reply from Doctor Essentials
Thank you, Debbie.
Item ordered 26/02 still hasn’t arrived…
Item ordered 26/02 still hasn’t arrived no updates and I am getting far too many emails asking to rate your recent experience.
February 26, 2025
Reply from Doctor Essentials
We sincerely apologize for the delay in delivering your order. We were unaware that it had not yet arrived, as we had not received any prior notification. We understand how frustrating this must be, and we take full responsibility for ensuring our customers receive their orders promptly.
To resolve this matter, we have now issued a full refund to you. Please check your account in the coming days for confirmation. Additionally, we will investigate the courier issue to prevent similar occurrences in the future.
We appreciate your feedback and regret any inconvenience caused. If you need further assistance, please don't hesitate to reach out.
Doctor Essentials
The surgical tape was advertised as waterproof…
The surgical tape was advertised as being waterproof.
The tape supplied on 16-01-2025 is NOT waterproof.
Please advise how to return the product for a full re-imbursement.
R Bassett
January 14, 2025
Reply from Doctor Essentials
Update:
A full refund was issued on the 18th of January without a need to return the product. The client was informed of this refund by email.
Dear Mr. Basset,
Thank you for bringing this to our attention. We’re sorry to hear that the surgical tape did not meet your expectations.
To resolve this issue, please email us at contact@doctoressentials.co.uk with your order details. We will arrange for a return and issue you a full refund.
We appreciate your feedback and look forward to assisting you further.
Best regards,
The Doctor Essentials Team
Quick and easy way to place an order
Quick and easy way to place an order. Loads of options to choose from and a high quality product. Thank you.
January 11, 2025
Reply from Doctor Essentials
Thank you, Monika.
Reply from Doctor Essentials
Thank you, Kevin.
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