Doctoronline.co.uk | Your online health service Reviews 

3,005
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable service, often highlighting the ease of the user experience and the straightforward ordering process. Many appreciated the quick delivery of effective products, which significantly helped them manage health conditions and stay well. The convenience of accessing necessary medication without lengthy appointments or GP visits was a significant benefit for many people. However, some customers also noted that delivery times were occasionally longer than desired, particularly for urgent needs, with some experiences taking several days rather than being next-day.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting its speed, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient delivery... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting the ease and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the medication... See more

Order

Reviewers mention positive feedback about order, highlighting easy ordering, fast delivery, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your company has helped me stay well. When I have infections and it’s difficult to get medication. I can always rely on Dokteronline. My husband was poorly with covid and the gp would only issue h... See more

Company replied

Rated 5 out of 5 stars

When i need medication with no nonsense these professionals deliver. I get better meds for Athma than those recommended by the NHS and they are not steroids and work very effectively. Also the range o... See more

Company replied

Rated 5 out of 5 stars

The NHS kept refusing me a previous prescribed medication which worked exceedingly well for a past medical issue that unfortunately came back. This medication helped me to get on with my life with ver... See more

Company replied

Rated 5 out of 5 stars

Decided to change my review from 4 to 5. Never have any issuesat all this last order was delayed now I emailed customer service...not the best response really bit unhelpful and well. However chatted w... See more

Company replied


Company details

  1. Pharmacy
  2. Online Prescription Medication Vendor
  3. Physician Referral Service

Written by the company

Doctoronline.co.uk is an informative website and online health service that makes it easy to request a consultation with a qualified doctor. Doctoronline.co.uk does not offer products itself but arranges the right treatment for your condition or symptoms at your request sold and delivered by an independent pharmacy. We can put you in contact with a range of registered doctors and pharmacies to which we have access. In the case of prescription medicines, a doctor will only decide after a detailed consultation whether the prescription medication you have chosen is suitable for you. Approved applications will be processed by an independent pharmacy and delivered to your home as soon as possible. It really is that simple!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.8

All reviews

(3,005)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Very prompt service would highly recommend

November 3, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. blunt,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Super fast delivery and excellent…

Super fast delivery and excellent customer service

November 11, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Ms. Lillywhite,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are so satisfied with our customer service, we always try to help as much as we can!

We hope we can continue to be of service to you and send you our best wishes.

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Really good service

Really good service and quick to deliver the prescription needed. Thank you.

November 18, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. Ward,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Great service with rapid delivery.

October 10, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. / Ms. Ian,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Its the best pharmacy .Best serves


Its the best pharmacy .Best serves. I can't believe.
Really amazing.
Quick response 👌.
People need pharmacy like this.

November 11, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Ms. Kostadinova,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are so satisfied with our service.

We hope we can continue to be of service to you and send you our best wishes.

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Excellent service

Excellent service . Thank you

November 6, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Ms. przyslo,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great weekend!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Great thankyou .

Great thankyou .

October 3, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mrs. Wilkinson-main,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Excellent

Excellent, discreet, quick and professional service at a reasonable price.

October 30, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. / Ms. NP,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Quick Meds

I get my blood pressure medication quickly and no fuss

October 1, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. / Ms. Foghat,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 4 out of 5 stars

It is quick and efficient and cost is…

It is quick and efficient and cost is reasonable.

For repeat prescriptions of a pretty low level drug it would be better still to allow more than one months worth of pills at a time.

October 23, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. Thomas,

Thank you very much for your positive review.

We are delighted to read that you are so satisfied with our platform.

Our team will continue to be at your disposal in the future. We wish you all the best!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Quick efficient service

September 12, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Gemma,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are so satisfied with our service.

We hope we can continue to be of service to you and send you our best wishes.

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Excellent service

Excellent service

October 23, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. Stach,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Very happy with their service…

Very happy with their service consultation process.

September 27, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Lady_K,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Fast delivery

Fast and reliable

October 21, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. / Ms. Nyathi,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick shipping

October 1, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Ms. Ridler,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 4 out of 5 stars

Reasonable price

Reasonable price
Efficient service

October 11, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. John,

Thank you for rating our services with a fantastic 4 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Very fast and reliable service

Very fast and reliable service - I couldn't be happier. I needed a refill for my prescription but couldn't make it to my GP in time due to travel. The medication arrived 3-4 days after I requested a prescription, and it was processed over the weekend.

Lovely service, and I'm sure I'll be back!

September 5, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. / Ms. R,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 4 out of 5 stars

Great service

Fast reply from doctor
Very fast delivery with DHL
No scam, you receive the ordered medication
Discrete
One thing: Expensive

September 15, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. Raemdonck,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are so satisfied with our service.

We hope we can continue to be of service to you and send you our best wishes.

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

First class company

Excellent delivery service, kept updated at every point. Also very good prices. Have used this company many times and will continue to do so.

September 11, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Mr. Findlater,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

Rated 5 out of 5 stars

Reliability is assured

Great experience with this website. I totally recommend it.

October 1, 2025
Unprompted review
Doctoronline.co.uk | Your online health service logo

Reply from Doctoronline.co.uk | Your online health service

Dear Chris,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Doctoronline

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