Your company has helped me stay well. When I have infections and it’s difficult to get medication. I can always rely on Dokteronline. My husband was poorly with covid and the gp would only issue h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
When i need medication with no nonsense these professionals deliver. I get better meds for Athma than those recommended by the NHS and they are not steroids and work very effectively. Also the range o... See more
Company replied
The NHS kept refusing me a previous prescribed medication which worked exceedingly well for a past medical issue that unfortunately came back. This medication helped me to get on with my life with ver... See more
Company replied
Decided to change my review from 4 to 5. Never have any issuesat all this last order was delayed now I emailed customer service...not the best response really bit unhelpful and well. However chatted w... See more
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Company details
Written by the company
Doctoronline.co.uk is an informative website and online health service that makes it easy to request a consultation with a qualified doctor. Doctoronline.co.uk does not offer products itself but arranges the right treatment for your condition or symptoms at your request sold and delivered by an independent pharmacy. We can put you in contact with a range of registered doctors and pharmacies to which we have access. In the case of prescription medicines, a doctor will only decide after a detailed consultation whether the prescription medication you have chosen is suitable for you. Approved applications will be processed by an independent pharmacy and delivered to your home as soon as possible. It really is that simple!
Contact info
United Kingdom
- 0080048672968
- info@doctoronline.co.uk
- doctoronline.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very efficient service.
July 7, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Ms. Bates,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Excellent process and Consultants
July 25, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Les,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Good response to questions
Good response to questions
The only problem is with when reordering I have to go through the same questions all over, It would be easier for the customer to have a one click option then through to payment options
July 24, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Tony,
Thank you for rating our services with a fantastic 5 stars!
It is important that the doctors are informed about your current health, as this can change in the meantime.
Furthermore, the pharmacy needs a new prescription for each order in order to be able to deliver the medication. For these reasons, you must complete the questionnaire again for each order.
This medical consultation is included in the price of each product.
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Great quick and helpful service very…
Great quick and helpful service very happy
July 16, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. Johnson,
Thank you very much for your kind review and for taking the time to write it.
We are very pleased that you are so satisfied with our service.
We hope we can continue to be of service to you and send you our best wishes.
Best regards,
Customer Service Team - Doctoronline
Very fast and efficient service and…
Very fast and efficient service and good advice
June 30, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. page,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Simple straightforward medication request process
From filling in the online consultation form through to receiving the medication was simple and straightforward
The whole process is professional and efficient with medication delivered within days and then I received a follow up email from the prescribing doctor to ensure everything was ok and if I had any questions
Much prefer to use Doctoronline than the terrible process of my nhs doctors
June 21, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. / Ms. t1879,
Thank you very much for your positive review.
We are delighted to read that you are so satisfied with our platform.
Our team will continue to be at your disposal in the future. We wish you all the best!
Best regards,
Customer Service Team - Doctoronline
An excellent service all round
An excellent service all round. Cannot fault it.
July 11, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. / Ms. Mountford,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
Should you ever need assistance we will be happy to help.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Product was excellent and the time…
Product was excellent and the time frame it arrived was outstanding
June 18, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Michelle,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Reply from Doctoronline.co.uk | Your online health service
Dear Ms. Brien,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Professional
Doctor online is the only company I trust for medication online. Its a genuine company so you know that you're receiving genuine products.
June 16, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear customer,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Professional and efficient process.
July 3, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. van Rensburg,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Good clear advice when ordering…
Good clear advice when ordering medication and fast delivery.
June 9, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. Mahl,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
an excellent service from…
an excellent service from Doctoronline,my prescription was dealt with and delivered very quickly
June 5, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. hill,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Reply from Doctoronline.co.uk | Your online health service
Dear Ms. King,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Fast efficient service with great…
Fast efficient service with great aftercare.
June 15, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. P,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Reply from Doctoronline.co.uk | Your online health service
Dear Ms. Watson,
Thank you very much for your kind review and for taking the time to write it.
We are very pleased that you are so satisfied with our service.
We hope we can continue to be of service to you and send you our best wishes.
Best regards,
Customer Service Team - Doctoronline
I cannot believe that I've found the…
I cannot believe that I've found the cream that heals my hand eczema which I was struggling for years to remove it. Thank you doctoronline
June 11, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Mr. Ali,
Thank you very much for your 5 star rating and the positive feedback.
We are very pleased that you are satisfied with our service and thank you for taking the time to write your review.
If you have any questions or suggestions, we are always here for you.
We hope we can continue to be of service to you and wish you all the best.
Have a nice day
Customer Service - Doctoronline
Excellent and speedy service
Excellent and speedy service. I will definitely be using this service for any medications I need in the future.
June 10, 2025
Unprompted review
Reply from Doctoronline.co.uk | Your online health service
Dear Ms. Stacey,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
Reply from Doctoronline.co.uk | Your online health service
Dear Barry,
Thank you for rating our services with a fantastic 5 stars!
We hope that we can continue to support you with our services in the future and would be happy to see you again.
We wish you all the best and have a great day!
Best regards,
Customer Service Team - Doctoronline
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