DoctorThailand.net Reviews 

75
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Fast shipping, very clear communication. Great packaging. Item (Thyroid-S) arrived within 4 weeks as promised. Had also advised about the tracking problems after reaching destination country, before s... See more

Company replied

Rated 5 out of 5 stars

I originally lost my package due to a postal error, but my neighbor found it. The postmaster had put the package into the wrong mailbox. This was due to the fact that the label was handwritten, inst... See more

Company replied

Rated 1 out of 5 stars

This company is fraudulent. They don’t admit on their website that most countries do not allow importation of pharmaceuticals products, namely Thyroid-S. In fact they refuse to use DHL shipping becaus... See more

Company replied

Rated 1 out of 5 stars

It's not the service. Lolaine hair treatment. I bought jojoba and macadamia for dry hair. It's useless. Not working at all. I paid quiet a bit for 4 packs. Never buy them improve silkyness smoothness... See more

Company details

  1. Cosmetics Store

Written by the company

Welcome to Doctor Thailand - international online store of cosmetics, medicines and goods with delivery directly from Thailand to different countries all over the world.


Contact info

3.5

Average

TrustScore 3.5 out of 5

75 reviews

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1-star

No recent history of asking for reviews

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3.5

All reviews

(75)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was fine

Everything was fine, thank you!

April 1, 2024
Unprompted review
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Reply from DoctorThailand.net

Hello dear customer! Thank you for your feedback! Will be happy to receive your new orders!

Rated 5 out of 5 stars

Good Service

I placed an Order by End of March and I am very happy having received the parcel today.
Thank you very much DoctorThailand!

April 26, 2024
Unprompted review
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Reply from DoctorThailand.net

Hello dear customer! Thank you for your feedback! Will be happy to receive your new orders!

Rated 1 out of 5 stars

Order not received- 5 months

My card charged , didn’t receive my order , it’s been 5 months

April 11, 2024
Unprompted review
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Reply from DoctorThailand.net

Hello dear Supreet. We sent your parcel succesfully and it came to India in november. You did not accept it from customs. Track - https://www.4tracking.net/ru/t/track?nums=LS475630584CH
Please contact us with Whatsapp for support - 66 922 68 00 13

Rated 5 out of 5 stars

Good communication

Good communication, helpful customer service, quality products.

April 11, 2024
Unprompted review
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Reply from DoctorThailand.net

Thank you for your feedback, dear customer!

Rated 5 out of 5 stars

Exceptional and Professional Service at Doctor Thailand - Highly Recommended!

I recently placed an order with Doctor Thailand and I must say I am thoroughly impressed with their service. Despite a minor hiccup with the postal services in Mexico, where my parcel was almost sent back to Thailand due to a delivery error, I was fortunate enough to personally verify at the post office and found my parcel intact. This incident truly showcases the professionalism of Doctor Thailand. My order arrived in good condition after a month of waiting. I highly recommend Doctor Thailand to anyone seeking reliable service. I also advise anyone experiencing delivery issues to double-check with their local postal services before getting worried. Thank you again, Doctor Thailand, for your outstanding service!

January 17, 2024
Unprompted review
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Reply from DoctorThailand.net

Thank you for your detailed response, dear Sebastien! We are happy! Sincerely yours, Doc

Rated 1 out of 5 stars

I do not reveive my pack.

I do not reveive my pack.
I make the order on 5 February 2024.
I received a custom forme on 27 February and I fullfilled it and sent it on 28 Ferbuary.
A few days after I received confirmation of the approbation by the custom services.
Today I went to the post office and they informed me that the pack went back to Thailand with no explanation;

March 20, 2024
Unprompted review
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Reply from DoctorThailand.net

Hello dear customer! Thank you for your feedback! We checked information. We sent your parcel successfully - https://www.4tracking.net/en/t/track?nums=LX169585070TH
As we can see from track you did not give an information to your national customs about package and they sent it back to Thailand. We always warn that in all countries there are their own custom policy and rules and we can't be responsible for this. We can suggest to write a message to our support and we will return money for the products when the package will return to our stock. Sincerely yours, Doc

Rated 4 out of 5 stars

Hello I make order before about 1 month…

Hello I make order before about 1 month but I didn't receive it the problem is in the address it was an Arabic so I change it to English and there is nothing how about daughter

January 22, 2024
Unprompted review
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Reply from DoctorThailand.net

Hello dear customer! Thank you for your feedback! We hope you will receive your package as soon as possible! Thank you!

Rated 1 out of 5 stars

I make order and it come but there was…

I make order and it come but there was 1 thing missing from all big pack. And i paid for just shiping 76 usd, and, no answer, why missing, no anawer when i ger refund for the missing item(and what about shiping, if you not putring in order all things, but i paid for shiping then.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Thailand to Canada

First of all, this is my second order for a product that is not available in my country. It takes 5 to 6 weeks. But my packages arrives in great shape. I will order with Doctor Thailand again for sure.
I have looked at many offers before choosing this one. The prices are good and they are a honest outfit.

December 6, 2023
Unprompted review
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Reply from DoctorThailand.net

Thank you very much for your feedback! Sincerely yours, Doc

Rated 5 out of 5 stars

Responsive company - Fast delivery.

DoctorThai offers great products.
Had an issue with the delivery, but that was quickly solved.
Overall, it was pretty fast -less than 2 weeks- through Intl Small Packet-Air.
I definitely recommend DoctorThai.

November 23, 2023
Unprompted review
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Reply from DoctorThailand.net

Thank you very much for your feedback! Sincerely yours, Doc

Rated 5 out of 5 stars

All as promised. Clear, prompt communication

Fast shipping, very clear communication. Great packaging. Item (Thyroid-S) arrived within 4 weeks as promised. Had also advised about the tracking problems after reaching destination country, before shipping. Also advised what to do and when to go to the post office. Will order again.

November 2, 2023
Unprompted review
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Reply from DoctorThailand.net

Thank you very much for your feedback! Sincerely yours, Doc

Rated 1 out of 5 stars

Zero stars ⭐️ if I could

I placed an order June of this year and have never received it (now October). When I reached out asking for updates, they never replied. When I filed a charged back, they’re quick to ask why. Overall, they LIED about already shipping my order and provided someone’s order tracking number. Seems like they do ship out other orders just not mine, don’t know what they got against me lol 🤪

June 2, 2023
Unprompted review
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Reply from DoctorThailand.net

Hello dear Nugget Little. Thank you for your message! Please provide evidence that you placed an order and wrote to our company. We have whatsapp support +66 92268 0013 and E-mail support: doctorthailand.pattaya@gmail.com
Always customers who need to contact our company -do this successfully. Thank you

Rated 5 out of 5 stars

Everything is correct

Hi, I am from Hungary. I ordered 4 creams from the webshop, i was very glad to find this cream. The communication through email and the shipping was fast and correct!

October 19, 2023
Unprompted review
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Reply from DoctorThailand.net

Thank you very much for your feedback! Sincerely yours, Doc

Rated 5 out of 5 stars

Thank you so much I just received my…

Thank you so much I just received my Bueman plus today . I am a nurse I have been having a lot of back pain lately the only thing that work for the pain is buemam literally in less than half hour pain is gone on . I will buy again .
Margaret

October 16, 2023
Unprompted review
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Reply from DoctorThailand.net

Thank you very much for your feedback! Sincerely yours, Doc

Rated 5 out of 5 stars

Thank you very much for the package

Thank you very much for the package, which was delivered on time and well packaged, everything intact, will order again in the future.

September 29, 2023
Unprompted review
DoctorThailand.net logo

Reply from DoctorThailand.net

Thank you very much for your feedback! Sincerely yours, Doc

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