Dog and Hat Coffee Club Reviews 

178
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredible variety, freshness, and top-tier quality of the coffee selections offered through monthly subscriptions. People truly enjoy discovering independent roasters from across the UK and beyond, turning every delivery into an exciting adventure. Consumers also highlight the thoughtful packaging, delightful surprise freebies, and the exceptionally responsive, friendly customer support team. Reviewers appreciate how seamless it is to manage ongoing subscriptions, add useful accessories, and make adjustments whenever needed. Longtime subscribers note that the service consistently exceeds expectations, making it a wonderful treat month after month.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great selection of fresh,... See more

Subscription

Reviewers highlight positive aspects of subscription, noting that it is easy to manage and offers a wide... See more

Quality

Users describe positive interactions with quality, consistently praising the fresh coffee and wide variety of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting fantastic support and proactive... See more

Staff

Consumers find staff to be exceptionally friendly, knowledgeable, and always quick to respond with helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried a number of coffee subscription companies as well as ordering directly from roasters, imo D&H have the best producers and selection of coffees out of the lot. I think from memory I have h... See more

Company replied

Rated 5 out of 5 stars

I have been into coffee for nearly 30 years and have tried numerous subscriptions over the years. Dog & Hat is the one i have settled on mainly because they offer the variety i am after, which allow... See more

Company replied

Rated 5 out of 5 stars

Had the 2 bag subscription for a number of months now and it has never disappointed. Coffee is always fresh, high quality, the selection is always nice and varied. The surprised freebies are always... See more

Company replied

Rated 5 out of 5 stars

We love most of the coffees, some are not to our taste but we love exploring the flavours and they are always quality. Service is great and it’s nice not having to think too much just get great co... See more

Company replied


Company details

  1. Coffee Roasters

Written by the company

For the love of Coffee! Our goal is to provide you with an exceptionally varied selection of the highest quality coffees that this country's roasters have to offer with minimal fuss (we also include a few European roasters). We get a real kick out of researching coffees for our site - when talking to new roasters, we find the passion they have for coffee and the communities that grow it is infectious...and we're inspired to drive that passion to a wider audience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

178 reviews

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No recent history of asking for reviews

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4.9

All reviews

(178)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, and most importantly great coffee. Is recommend without hesitation. Thank you Dog and Hat.

May 28, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Thank you for your review and for your really kind words. We are thrilled to have you as a part of our Coffee Club!

Rated 5 out of 5 stars

I look forward to my subscription…

I look forward to my subscription arriving each month and I’m never disappointed. Good quality, varied roasters that I like finding out more about. The dog & hat team have responded to my order queries and coffee questions promptly in the past, and with a smile too.
I think I’ll have this subscription for life TBH!

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

It is so great to hear how much you enjoy your subscription each month. Thank you for takin the time to leave us this lovely review! Reading this has made our day, thank you!!

Rated 5 out of 5 stars

I love my subscription with Dog and…

I love my subscription with Dog and Hat. Always look forward to my beans arriving each month and seeing what delights they have found for us this time

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Such kind words, thank you :-) We hope you continue to enjoy your subscription.

Rated 5 out of 5 stars

Stop thinking about it and subscribe now!

I have had several coffee subscriptions over the years and Dog & Hat are by far the best for a multitude of reasons. They always provide a personal touch to your order with design and packaging hand stamped and the occasional additional treat around festive periods.
Customer service is always on point with direct access to the team - who always bend over backwards to help.
The coffee selection is by far the best and well varied, showcasing lesser-known roasters bother domestically and internationally.
Have always recommended them to any coffee drinker I know!

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Wow! Thank you Ross. This is such a kind review :-) We are so happy you are enjoying your subscription and thank you for always recommending us. We are so thrilled to have you as part of our Dog & Hat family.

Rated 5 out of 5 stars

Long-time subscriber to Dog & Hat

Long-time subscriber to Dog & Hat, would recommend to any coffee fan.

If ever I've had an issue they've solved it quickly, they're always super-friendly and I love the coffee's they send.

Great stuff team - keep it up!

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

This is such a lovely review, thank you so much for being a part of our Dog & Hat family :-)

Rated 5 out of 5 stars

I have been using the subscription for 5 years.

I have been using the subscription for years. Every month new coffee bags are delivered to my doors so I can discover new roasting places. You feel cared for as a customer. When one of my boxes in the past got delayed the team immediately took action.

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Wow, Thank you for your kind review! It's so great to hear you are continuing to enjoy your journey with us :-)

Rated 5 out of 5 stars

I have tried a number of coffee…

I have tried a number of coffee subscription companies as well as ordering directly from roasters, imo D&H have the best producers and selection of coffees out of the lot. I think from memory I have had 1 bag out of a good 35/40 that I wasn’t overly keen on (and even then it was still ok). Service is good, packaging and the monthly magazine is great, coffee even better. Highly recommend

May 16, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Thank you for your really kind review! We are so thrilled you are happy with your monthly subscription :-)

Rated 5 out of 5 stars

The Ultimate Coffee Company

Imagine if your family ran the ultimate coffee company, offering you the chance to sample some of the finest coffees from around the world, roasted by the best coffee roasteries in the UK and beyond.

Well this is what I get with my monthly subscription with Dog and Hat. Each month my highly anticipated selection of coffee beans arrives, along with an excellent little coffee magazine telling me all about each coffee, its source and the roastery that has brought it to life. Oh, and there's the occasional extra little gift thrown in as well.

As someone might have once said "This isn't just coffee, this is Dog and Hat Coffee."

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

What an absolutely wonderful review — thank you so much, you've completely made our day! ☕🩷
We absolutely love the classic tagline spin — we'll take that! We put so much love into every box, every page of the magazine and every little extra, so knowing it all comes together in such a special way for you is just the best feeling.
Here's to many more highly anticipated deliveries! 🙌

Rated 5 out of 5 stars

Dog & Hat Coffee Club Review

I have used a number of coffee subscription providers in the past but Dog & Hat are up there with some of the best coffees i have had over the years so it goes without saying that the choice of roasters they partner with up and down the country is second to none. Great customer service, plenty of updates on orders and things to know by email and their rebranded booklet is a great supplementary read.

May 27, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Wow, what a lovely thing to say — thank you so much! ☕🩷
We put a huge amount of care into the roasters we work with, so knowing that comes through in the cup really means the world to us. We're also so glad you're enjoying the booklet — we love putting that together for you! Here's to many more great coffees together. 🙌

Rated 5 out of 5 stars

Quality coffee at a frequency and quantity we need

We love most of the coffees, some are not to our taste but we love exploring the flavours and they are always quality.

Service is great and it’s nice not having to think too much just get great coffee at a quality and frequency that works for us.

May 18, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Thank you so much, this really means a lot to us! ☕🩷
We totally get that not every coffee will be for everyone — that's all part of the adventure! Just a reminder that we're always here to chat if you ever want to steer things towards flavours you love more. We'll always do our best to make your box feel as personal to you as possible. Here's to many more great discoveries! 🙌

Rated 5 out of 5 stars

Just brilliant

Just brilliant. Been with them for years. If you love coffee it's a delight to try beans from roasters far and wide. Customer service is top notch and they have great prices on consumables (like filter papers) as well.

May 25, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Years in and still going strong — thank you so much, this really means a lot! ☕🩷
We love being able to take you on that journey with roasters from all over the world, and we're so glad the little extras like the filter papers are hitting the mark too. Here's to many more great coffees together! 🙌

Rated 5 out of 5 stars

Dog and Hat is a fantastic service that…

Dog and Hat is a fantastic service that means every coffee is always interesting since they're always coming from different t roasters.
The team there are also incredibly helpful if you ever need to contact them. I recommend them to anyone interested in better coffee

May 17, 2026
Unprompted review
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Reply from Dog and Hat Coffee Club

Thank you so much, this is so lovely to read! ☕🩷
Keeping every box exciting and interesting is exactly what we set out to do, so it's brilliant to hear it's landing that way for you. And thank you for recommending us — that truly is the best compliment we could ask for. Here's to many more great coffees! 🙌

Rated 5 out of 5 stars

I absolutely love Dog and Hat Coffee…

I absolutely love Dog and Hat Coffee Club!! I love getting different coffee from different parts of the world. It is interesting to read about different roasters, and try different flavours of coffee! Delicious coffee and amazing variety!!

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

Hello, How wonderful it was to read this kind review! Thank you ☕🩷
Its amazing to hear how you enjoy reading our booklet and learning more about where the coffees come from! We hope you enjoy many more brews with us 🙌

Rated 5 out of 5 stars

High quality, great value and family-run feel

Great value for a different high quality bag of coffee every single month. Got a lovely, family-run feel to it which adds to the charm. Love the monthly newsletter that comes with the delivery which gives you extra detail on the coffee you get each month including brewing tips. You also sometimes get a few little freebies with the coffee, like stickers or sweets. Never had any issues with delivery or timing. You can seamlessly add well priced accessories (filter paper etc) to your monthly subscription as well which I appreciate. I would recommend this company to anyone who has an interest in drinking a variety of high quality coffee!

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

Wow, what a wonderful review — thank you so much, this really made us smile! ☕🩷
We put a lot of love into every box, newsletter and little extra, so knowing it all lands well with you is just brilliant to hear.
Thank you for recommending us — it truly is the biggest compliment. Here's to many more great coffees together! 🙌

Rated 5 out of 5 stars

Amazing best coffee sub ever

I've been subscribed to Dog & Hot Coffee's espresso subscription for years now and honestly can't recommend them enough. If you're into those classic nutty, chocolatey flavour profiles, this is the one.
Every bag that lands on my doorstep is different, which is what keeps it exciting — but they always nail that sweet spot of rich chocolate and smooth nutty tones that I love in an espresso. In all the time I've been with them, I've never had a bad bag. Not one. That's a pretty remarkable thing to say about any subscription over that length of time.
The value for money is brilliant too. You're getting properly sourced, freshly roasted specialty coffee at a price that doesn't make you wince, especially compared to picking up similar quality on the high street.
What really sets them apart though is the people behind it. Genuinely friendly, clearly passionate about what they do, and you can tell they care about getting the right coffee to the right person. It never feels like a faceless subscription — there's a real personal touch to the whole thing.
If you're after a no-fuss espresso subscription that consistently delivers quality without breaking the bank, just go for it. You won't be disappointed.

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

This is such a wonderful review, thank you so much — it genuinely means everything to us! ☕🩷
We're so pleased the espresso subscription has been hitting the mark for you all this time. Consistently finding that rich, chocolatey, nutty sweet spot is something we really strive for, so knowing it lands with you every single bag is brilliant to hear.
Your kind words about the team mean just as much to us as the coffee itself — we really do care, so thank you for noticing! Here's to many more great bags to come. 🙌

Rated 5 out of 5 stars

Great coffee choice!

I've been their subscriber for a few months already and it's always a pleasure to receive their parcels! I love coffee variations and choice.

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

Thank you so much for your lovely review! We're so pleased you're enjoying the coffee variations — thank you for choosing us and we hope to keep sending great beans your way for a long time to come! ☕🩷

Rated 5 out of 5 stars

Absolutely the best coffee subscription…

Absolutely the best coffee subscription service in the UK. I have been a member since the service started several years ago and always been impressed with the quality and variety.

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

Since the very beginning — that is so special to us, thank you! ☕❤️ You've been part of the journey from day one and that truly means everything. So glad the quality and variety have kept you coming back. Here's to many more cups together! 🙌

Rated 5 out of 5 stars

The best coffee subscription in the UK

I’ve been using dog and hat for over 5 years and cannot fault them for anything. Coffee quality has been unparalleled and has allowed me to try roasters from all over the world. And if there was ever an issue, their customer service has been amazing and personable. I recommend them to anyone that’ll listen

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

Five years — that genuinely means the world to us, thank you so much! ☕❤️ We love being able to take you on that journey with roasters from around the globe. Here's to many more years together! 🙌

Rated 5 out of 5 stars

Amazing coffee

Amazing coffee, wonderful company. I've been with them for years and getting that box every month is such a treat. The one time I had an issue with the wrong size filters being sent the support fixed it SO quickly and changed things so it couldn't happen again. That's what you want to see!

May 27, 2026
Unprompted review
Dog and Hat Coffee Club logo

Reply from Dog and Hat Coffee Club

Wow, what a lovely review — thank you so much! We're so pleased to hear that your monthly box continues to bring you joy. It truly means a lot to us!

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