doggocomfy.com Reviews 84

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Bought two snuffle balls which were immediately destroyed by our puppies within a minute due to poor quality of product and also dangerous as they started to eat the plastic When I emailed the c... See more

Rated 2 out of 5 stars

This place is trash I order items these people sent the color they want me to have and I emailed them they said send a Picture you have the order the color in the picture. Played a game I deleted and... See more

Rated 2 out of 5 stars

I bought the active rolling ball. Several problems. First, it comes with no instructions so you have to reach out to the seller on how to even operate it (trick is to open it up and put in a AA batter... See more

Rated 1 out of 5 stars

The product broke within 10 seconds of my dog playing with it. It is made of extremely inferior, thin, plastic, totally inappropriate for a dog's toy. The company refuse to refund me claiming that the... See more

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1.3

Bad

TrustScore 1.5 out of 5

84 reviews

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Rated 1 out of 5 stars

My order was never delivered in spite…

My order was never delivered in spite of their 3rd part logistics claiming it was on a Sunday am. There is security 24hx7d where I live. There is no proof of delivery from the 3rd party logisic. And the doggocomfy doesn't not hold its 3rd party logistic accountable. They do not realize it is their logistic and partner not mine. They should pursue agressively their third party logistics here in the Philippines and demand proof of delivery. I suspect that both the doggocomfy and 3rd party logistic are conniving not tobsolve the problem. Do not buy from them or only accept cash on delivery terms. Very sure experience here!

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Very destructible "indestructible dog toy"

I ordered the "indestructible dog toy" which said "Your product is defective as it's clearly not "indestructible" and not almost impossible to tear apart." The page also clearly states: "Your Satisfaction is Our Main Priority. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% SATISFIED with your purchase."

After waiting 3 weeks for delivery from China (probably 4 if I was on the east coast), quickly found it it's very destructible. My dog ripped through the weak seams and cotton was flying in minutes. False advertising. Show me the article in moderndog magazine and "Veterinarian Approved" and "CBC News" plug. I call BS.

I emailed for a refund and instead of "we'll work to correct the problem by providing you with a refund or satisfactory solution", I got: "Apologise but we don't take returns or provide refunds for the items that are damaged after delivery. Here's our Refund/Return Policy: .../refund-policy" Do no recommend. 0/5 stars.

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t fall for this scam

Don’t fall for this scam. They call it a standard grooming kit when in fact it is just a dust buster for $69.99 with ZERO grooming capabilities. The attachment that actually grooms a dog only comes with the $399.95 pro grooming kit. Gifted a husky owner… a dust buster

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

The auction is not strong enough and…

The suction is not strong enough and the brush is too soft to remove the dog hair. There should be a comb attachment to to really be effective at removing the hair. And returns just be sent to China which is not cost effective. Very disappointed.

May 16, 2023
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. Please do not purchase any product from this website. They will accept your order, ask you to pay customs and then cancel your order. There is no way to reach out to them.

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

Bought two snuffle balls which were…Very Poor Products

Bought two snuffle balls which were immediately destroyed by our puppies within a minute due to poor quality of product and also dangerous as they started to eat the plastic
When I emailed the company they replied ‘tough luck’ no exchanges after received unless they arrived damaged!
Worst buy and waste of money anc no satisfaction.
I spent a £109 with this company on 5 products as a treat for the puppies.
I won’t ever buy online again without viewing a product!
Wasn’t fit for purpose

April 5, 2023
Unprompted review
Rated 2 out of 5 stars

Good idea, poor execution

I bought the active rolling ball. Several problems. First, it comes with no instructions so you have to reach out to the seller on how to even operate it (trick is to open it up and put in a AA battery in a hidden compartment). Second, it only runs for about 30-60 minutes before dying and you have to put in a new battery. Finally, if your dog likes to chew at things at all it will be quickly destroyed. Mine lasted 2 days. Good idea, poor execution.

February 23, 2023
Unprompted review
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