Doggovinci Reviews 483

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that items like canvases, keychains, and blankets exceed expectations and perfectly capture their pets' likenesses. The quality of the items is frequently highlighted as top-notch, with vibrant colors and clear reproductions, making them cherished memorial pieces or gifts. Reviewers also appreciate the excellent customer service, describing the support team as helpful, responsive, and communicative throughout the ordering process, often providing proofs for approval. The delivery service is frequently mentioned as timely and swift, with orders arriving quickly even for custom items. However, some customers also noted issues with product quality, describing materials that felt like shower curtains and fuzzy printed images. Some people were dissatisfied with customer service, citing poor communication, delayed tracking information, and rude responses when addressing concerns.

What people talk about most

Product

People report positive experiences with the product, often praising the quality and appearance of items such... See more

Quality

Customers consistently report high satisfaction with the quality of products, often praising the softness of... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as great, excellent,... See more

Delivery service

Consumers are generally pleased with the delivery service, often highlighting fast dispatch and quick arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure what to expect. I had high hopes, but thought it might be too good to be true. Turns out the blanket exceeded my expectations!! It turned out perfect and looks just like my dogs. My husb... See more

Rated 5 out of 5 stars

I purchased the 2 pet canvas “The Pool Players”, from the Doggovinic team and I couldn’t be more thrilled!! The creative team used two very different photos of my dog- worked their magic and created a... See more

Rated 5 out of 5 stars

I ordered from Doggovinci three times. I love their products and their creativity. The communication is fabulous. Always immediate responses. Shipping is always in a timely manner. This recent purc... See more

Rated 5 out of 5 stars

The kind of gift you want to keep for yourself! As hilarious as it is adorable. The canvas turned out even better than I expected (wish I’d taken a photo!) and it was a treat to have King Baldy supe... See more


Company details

  1. Pet Store
  2. Art Studio
  3. Artist
  4. Custom T-Shirt Store
  5. Digital Printing Service
  6. Graphic Designer

Information provided by various external sources

Att Doggovinci, we create amazing customizable products for dog and pet lovers


Contact info

4.8

Excellent

TrustScore 5 out of 5

483 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am BLOWN AWAY with how amazing the…

I am BLOWN AWAY with how amazing the customer service has been! A poster was damaged during shipping and a replacement was sent right away. All questions were answered from design to delivery with the final product! The gift was a big hit and cannot wait to order another gift !!

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Can’t deliver for Xmas 2023

Ordered 3rd December just found out. It going to receive them till after Xmas. Although quality of items usually great, there is no point ordering from them for Xmas delivery.

December 3, 2023
Unprompted review
Doggovinci logo

Reply from Doggovinci

Hi Alison, I had a look at your order and it appears you made an international order to the United Kingdom of items that are shipped from the United States. Please note that while we do have some items that offer local production in the UK for UK customers, all of this information is available in the shipping information on each product page. We are fully transparent about our transit and production times of each item that we produce and it appears you did not consult this information before purchasing. If you would have ordered a regular canvas, mug or t shirt, as indicated on our website and on every product's page, these items have UK production available. I had a look at the conversations with our staff and it looks like Mary was quite generous in offering you a complimentary UK produced item which would have arrived by Christmas, but it appears you were not interested. I also had a look at your December 3 order tracking and it is in fact in the UK now and is will within our 10-15 business day transit time for US items shipped to the UK that was available on the product page that you purchased from. In fact, it has been in transit for 8 business days and it appears it is likely to be delivered ahead of our indicated estimate as the estimated delivery date is the 25th which is a total of 9 business days transit. Have a nice day.

Rated 5 out of 5 stars

Excellent!

Absolutely loved the picture\magazine cover! The quality was perfect, delivered so quickly and the quick response to my questions was greatly appreciated! We will definitely order again!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! My husband loved the picture of our boys in football uniform. It’s hanging in the man cave and everyone loves it

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered 2 pictures

I ordered 2 pictures. The 2 dogs on the motorcycle and the motorcycle with a sidecar with 3 dogs. Oh my goodness, they are so cute! They are so well done and the colors are so vibrant! Can’t wait to shop doggovinci.com for more pictures!

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use website and quick personal service

I had won a gift certificate for this company and decided to give them a try. The order process was quite simple and use of the gift certificate was easy. I had a custom request and it was quickly handled. The product itself came out great, my husband was quite pleased with his present. I would definitely recommend this as a unique gift for that person you don't know what to get them.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Seadogs

The canvas of my two boys wearing my favorite Seahawk guys was outstanding lot of positive remarks. Love the time and talent to create this

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely loved it!!

I absolutely loved it! It was a 31st birthday present for my son. The ordering was fast and efficient. It was great to be able to review it before. Highly recommend!! I'll be ordering again.

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

I’ve been a frequent customer because my husband gets a kick out of having his boys on canvas and on a shirt. I ordered the vinyls for the automobiles and they literally has disintegrated within 6 months of having them on the car. Although my expectations for anything of quality is low as it’s more a novelty item, but I expect something a little above junk! I was offered 50% off something else. I will not give this company another dime. There are other companies that offer the same type product. Do yourself a favor and order from them! EDIT: I understand that you want to clean this up by saying you are resolving this. The decals began peeling a month after installation. Yes, I reached out after 8 months because they have peeled and curled to the point it has to be removed. I spent almost $150 on 3 decals that should last longer than what I’ve experienced. They have lines going through them and the color has faded. When you go to pull it off, it “crumbles” or as I stated, disintegrates. I was told that there has never been a problem before with them, insinuating that I was exaggerated or “lying”. I was also to that even Amazon would not stand by a product after 8 months. So, Joy was insinuating that I was being unreasonable expecting better quality. So now I’m a liar and ridiculous. It was only after I wrote this review that I received possible solutions. I never heard,”I’m sorry that the product did that” after 4 emails I received from them. A company that stands by their products and cares for their customers would have said, after the apology, “Let us make this up to you. Can we replace the decals for you?” What is the cost of that to you? Is it worth insulting a good customer to save the 5 bucks or whatever to have a problem resolved? Or, is it better to have you “customer service” people insult your customers. I stand by my original review. After your insults, after after you offered to do something when you saw my review, I told Mary that I’d rather warn the public than get a partial refund. Thanks but no thanks…

June 28, 2023
Unprompted review
Doggovinci logo

Reply from Doggovinci

Hi Carol, I am sorry to hear about your experience. I looked into this with our team as well as the photos that you provided and with all due respect it does not appear that your decals that you purchased 8 months ago have literally disintegrated. This being said, it looks like Mary is trying to assist you and has offered you a replacement. Best regards -Patrick

Rated 5 out of 5 stars

Great product and excellent service

My baby girl's magazine cover just looks so perfect. I love it so much. Thank you Doggovinci!
The first shipment was damaged during shipping. The Doggovinci offered me a new one without a question asked.
Great communication thro out the process. I won't go anywhere else for my future pet costume posters. And I will tell all my friends about Doggovinci!

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

Product options were extensive.
The ordering process was easy and efficient
I also appreciated the review process before actually shipping the product.
Final product with our dog on a poster was excellent.
We were so happy with the results that we ordered a deck of cards pictured with our current and previous dog.
I highly recommend Doggovinci !!

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Cat Step Brothers

I loved the poster, it is very lifelike. I proudly hung it in my home. It is quite the conversation piece. I recommended this company to all my family and friends.

January 23, 2023
Unprompted review

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