Been a customer for almost 10 years! Not sure who appreciates DogWatch more, Lisa and I or our dogs.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don't get me wrong everything was perfect I think the collars could fit better there's no room for growth and the Snaps are hard to find
Company replied
DogWatch did a great job assisting us. Whenever called we got an immediate response and help. Our dogs have it down pat and we couldn’t be happier with being able to just let them out and run around n... See more
Thank you Pat and Emily for giving us such excellent service for nearly 10 years! We’re on our 2nd home and our 2nd dog since we began our service with them. They truly are as advertised; there for yo... See more
Company replied
Company details
Written by the company
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
Contact info
2585 Pennbrook Ct, 43026, Hilliard, OH, United States
- 614-527-3799
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just trained and have great confidence…
Just trained and have great confidence that Pat and Emily will provide great customer service if we have any problems now or in the future!
Great Product and Service
Awesome company! They made everything simple and easy! Just wish they made something for my kids:)
Super company to work with
Super company to work with! No pressure sales and very reliable!
Great company!
We had them come out and put electric fence around all of our flower beds because our dogs were tearing them apart! They came out and gave estimate and were able to install a week later! Very professional! Our dogs only needed a 10 minute training session and they were good! It’s the best money we’ve ever spent! Highly recommend this company!
Excellent service
Excellent service, super responsive & helpful! Absolutely recommend to everyone!
Pat and Emily are the best
Pat and Emily are the best! Worked with me through a most difficult move from CT. We were bringing a system with us from CT. They worked with us during 2 or 3 date changes and even came out to place the underground wire before we arrived at our new home covering almost 2-acres. The install of the control unit in the garage was flawless and even came with a neat and tidy back board to mount everything clean and neat...even a back up battery. Sam the young installer must have a touch of OCD as the wiring was straight, clean and flawless. A great experience working with all of them. Highly recommended as we have 3 “high energy dogs” that needed to run the 2 acres yet be contained w/o ugly fences!
Millie is doing very well with the…
Millie is doing very well with the electric fence
DogWatch Very Accommodating & Thorough
We’ve been customers for nearly 5 years. We recently added to our existing fencing. The dogs (we have four) were not exactly cooperative and things needed to be tweaked. The staff at DogWatch was fabulous. Even came out a second time to work with our dogs and adjust the fencing. These folks are marvelous! We highly recommend.
1 million stars;-)
Love the security of the fence!
Love the security of the fence and I love the staff!! Worth every dime!
Wonderful costomer service
Wonderful costomer service. Very responsive and helpful.
Pat the owner is easy to deal with and…
Pat the owner is easy to deal with and company is prompt with returning calls and making appts. Love the fence, and system is a game changer for freedom for us and our dogs. Have fence 9 years running on 2 acre wooded lot.
This is the second dogwatch fence that…
This is the second dogwatch fence that we’ve owned. We recently moved and had to leave the old one with the house. I would highly recommend dogwatch.
Great Service - Even 2 years Later!
We have had a system from DogWatch since September 2016. One reason we chose them was because a lot of the reviews mentioned how great they are at service after the purchase. That has been 100% true with our experience.
For example, we needed new signs for the yard and they sent them within days. Also, after a power outage we had some questions to ensure the system was working properly. They very patiently and attentively walked us through some troubleshooting.
We highly recommend using DogWatch.
May use AI-assist with repliesRead more
DogWatch #1
Excellent customer service, very knowledgeable, family owned, and great company to work with!! DogWatch is very responsive and always does a great job!

Reply from DogWatch Hidden Fences - Columbus
Great experience
Responsive, honest, prompt, and helpful. Our fence has been working for years.

Reply from DogWatch Hidden Fences - Columbus
Great people, great products, great service!
The whole family and team is great! Our fur baby loves being free to be with her family inside and outside! This has allowed us such freedom. I can't say enough for the expertise and breadth of products offered. They are truly remarkable! Their service is unmatched.

Reply from DogWatch Hidden Fences - Columbus
Team was very professional
Team was very professional. Started and completed the job on time

Reply from DogWatch Hidden Fences - Columbus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







