Do Health Reviews 

It’s a great concept. Trying to organise testing individually is a bit of a minefield and quite confusing. Getting the test scheduled was quick and easy. The results came through in 2 days and I am making changes to address the results that were not where they needed to be. I had really low active B12 would never have known that without the test as felt fine and good to know that I will be able to check on progress with the next set of bloods.

Quick test results and easy to use app with easy instructions on how to improve health

Shame the NHS isn't as forward thinking as Dr Chatterjee.
This program has quite literally saved my life.

Easy to get in touch. Prompt reply and great outcome thank you

Disappointing first experience, but excellent response from customer service

I signed up for a DO Health blood test and unfortunately my experience at the testing location was very disappointing.

My first appointment was booked at the Holland & Barrett Leicester location. I followed the instructions to arrive five minutes before my appointment, but the store did not open until the appointment time and there was no clear guidance on where to wait. When I returned shortly after 9am, I was told that my appointment had been given to someone else.

When I was eventually seen, my blood pressure was checked and I was advised to monitor my readings at home. The practitioner then attempted to take my blood but was unable to obtain a sample, despite trying both arms.

I was rebooked for the following day with a different practitioner. Unfortunately, the second appointment was also unsuccessful. Again, no blood sample was obtained, and I was disappointed that the option of seeing someone experienced in taking blood from the hand was only suggested after another unsuccessful attempt, as this could potentially have avoided another unnecessary appointment.

The DO Health app also showed that I was awaiting results despite no blood sample ever being collected, although DO Health have since explained that this is an automatic process linked to the original appointment.

I contacted DO Health by email, as this was the only method of contact available, and I have to say that the response from their customer service team was excellent. They acknowledged my concerns, explained the situation regarding the app and the recent blood pressure protocol change, confirmed that my feedback had been shared with Randox Health for investigation, cancelled my subscription, and issued a full refund of £249.

Whilst the actual testing experience fell far below expectations, I appreciate that DO Health listened to my concerns and dealt with my complaint professionally. I hope the feedback results in improvements at this location so that future customers have a smoother experience.

There was an issue but they contacted me before I contacted them, explained the issue and gave me clear options. Then very quickly sorted it out as I requested.

Receiving the test results have reassured me that what I am doing is working but also spurring me on to make more changes for better health

Fantastic to receive extensive blood results with bespoke actions to improve and clarity on what the results mean. Other positives are: daily tasks, reflections, people's honestly, normalising modern world pressure points, micro changes, promotion of curiosity, feeling it's a positive community, seeing how the pillars interconnect, prioritising myself

Do Health is an excellent health measure to take, to protect your future health. I love that frequency of blood tests and the personalised suggestions.

The blood testing wasn’t a great experience. The app and blood test result explainations are clear and well set out

Having blood tests properly explained and coming up with a plan to improve is fantastic. Coach Joy is great 😊 and having regular retests is very motivational. Being able to ask questions whenever I liked was fantastic. Highly recommend to anyone concerned about their health or simply wanting to regularly test important markers.

Results took 4 days. Arrived on a Sunday. App is good. The AI is great. All in highly recommended

Excellent overall experience.

Booked my appointment for blood work on the Wed night. Could have had Thursday morning if I wanted but opted for Fri morning. Results were with me early on Sunday morning !

Good clear visual results of each biomarker and an explanation of each also.

The in depth blood tests as compared with the GP ones

Quick response, felt personal, and clearly explained the answer to my query

Quick results and good communication

It didn’t work for me as appointment coverage in my area was not available. When I advised them of this they very swiftly provided a refund. 3 stars for opening up in areas where you cannot fulfill the product. I may return if that changes.

Great app underpinning the Do Health journey. Easy and intuitive to use with excellent levels of detail and information. Even if scores aren’t great there is a positive can-do sense to the actions to take to improve health markers. Excellent (and seamless admin) experience at test centre. Overall, an outstanding approach that is so empowering for individuals.

I am very interested in my own wellbeing and want a long healthspan so Do Health supports exactly that! It offers tests which are hard to find elsewhere, with clear results and guidance.

Excellent app which gives so much personalised information, advice and support. This is the first time I’ve felt in control of my health.