We were approved by Grant the sales rep for Rayleigh and from start to finish he was very knowledgeable and efficient in his work. We were not looking to change from our sumup but Grant pointed out th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
8 community pharmacies, 10 terminals. No issues, impeccable service, have delivered systems to us with days notice in some instances and have worked relentlessly hard. Customer service level l... See more
Company replied
We recently switched to Dojo and the difference it’s made to our business has been amazing. Owen Toller made the whole setup process simple and stress-free, always on hand to help with any questions... See more
Company replied
Luke from DOJO was excellent. What a difference from our previous supplier. Great rates, First class terminals. Easy and simple App next day payment. We should have changed earlier, I cant recommen... See more
Company replied
Company details
Written by the company
Accept card payments and get your money fast with Dojo. Our tools and services help business owners focus on achieving their goals. Take payments face-to-face, over the phone or online with our virtual terminal and manage and measure your transactions with the Dojo app.
Contact info
The Brunel Building, 2 Canalside Walk, W2 1DG, London, United Kingdom
- 0800 044 3550
- support@dojo.tech
- dojo.tech
4.2
Great
6K reviews
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Have a great Sales person Adam
Have a great Sales person Adam, but they have all been really helpful and at the end of a phone in setting it all up
September 5, 2026
Reply from Dojo
Thanks for your lovely five-star feedback! We're so glad to hear that our team was helpful and made your setup experience smooth and easy. We appreciate you choosing us!
Reply from Dojo
Hi Abi, thanks for your five-star review! We are pleased to hear you like our service. Thanks for choosing Dojo!
Just connected the devices to the wifi…
Just connected the devices to the wifi and good to go.
September 7, 2026
Reply from Dojo
Hi Shirley, thanks for your five-star feedback! We're glad to hear that connecting your devices to the Wi-Fi was a smooth process for you. Thanks for choosing Dojo!
Reply from Dojo
Hi Caroline, thanks for your five-star feedback! We are so pleased to hear that things are going well for you so far. Welcome to Dojo!
Reply from Dojo
Thank you for your positive review! We are so pleased to hear that you found our setup process to be very helpful. Thank you for choosing Dojo!
Keep receiving emails thanking me for…
Keep receiving emails thanking me for using dojo & asking me to rate it on trustpulot, however ive not even heard of the service let alone signed up for it
September 4, 2026
Reply from Dojo
Hi Robert, thank you for bringing this to our attention. I am glad we got this resolved! Please don't hesitate to reach out if we can help with anything else.
Savings and support the whole way through
I am very cautious of people coming into my shop, No3, which sells ladies preloved clothing and accessories, particulary men as it is very much a female space. The representative was professional and I felt honest from the beginning without the same old sales pitch. He listened to what I needed and how I wanted to save money. He gave me options and the opportunity that if I recomended any retailers on my High Street, in Hartley Wintney, I would receive an incentive, which I did, and the money was in my account within days. I have now purchased a card processing machine which is saving nearly £30 a month! Highly recommend
August 30, 2026
Reply from Dojo
Hi Jilly, thank you for the lovely five-star review! We are so pleased to hear about your wonderful experience with the rep. Thank you for sharing your high recommendation and welcome to Dojo!
Good product and service
Good product and service - the sales rep we deal with is responsive & dojo is a lot more popular in the constituency. We love our machine
September 1, 2026
Unprompted review
Reply from Dojo
Hi Johnny, thank you for the five-star review! We're delighted to hear you're pleased with our product and service! It's wonderful that our sales representative has been responsive and that you love your machine. Welcome to Dojo!
Easy to switch.
Easy to switch.
Made themselves available and ready to help with any queries.
A couple of changes need after connection and which were dealt with promptly.
August 29, 2026
Reply from Dojo
Hi, thanks for your five-star feedback! We're so happy to hear that your switch was easy and that our team was readily available to assist with your queries. Welcome to Dojo!
Fantastic service A +
August 31, 2026
Reply from Dojo
Hi, thanks for your five-star feedback! It's great to hear about the fantastic service you've received so far. Thanks for choosing Dojo!
Get Pro
Got well and truly stitched up by the sales guy, luckily the bill came within the 30 days of having the card terminal, so it was cancelled and returned. They sent me a QR code to return via Asda toyou, sent back. Shows it’s been returned and they still keep sending emails saying the qr as not been used, INCOMPETENT and Rude customer service. Make you get ALL receipts and proofs so you can do the work for them.
Got put through to a Snr team member who thought it was funny and laughed,
Then asked to speak to a manager to which he put me on hold for a ridiculous amount of time, The staff are RUDE
Said someone would call me within 3-4 hours. I will update
September 3, 2026
Unprompted review
Service good battery dojo battery life …
Service good but dojo battery life very samol
September 1, 2026
Reply from Dojo
HI, thank you for your reviews. We recently tried to reach out to discuss this but apologies if we caught you at a bad time. We will try again soon!
Very helpful
Very helpful. Smooth transition. Second time I have worked with this company. Highly recommended. Rep I dealt with is on the button.
August 28, 2026
Reply from Dojo
Hi Joanna, thanks for your five-star feedback! We're so glad to hear about your smooth experience. Thanks for the recommendation!
Reply from Dojo
Hi Aleksandra, thanks for your five-star review! We're pleased to hear about the great service you've had so far. Thanks for choosing Dojo!
Never again!!
Second time I have signed up with them, both times they have not disclosed hidden charges and fees!!! Won’t be falling for their lies a third time!!! Always make sure they tell you ALL the charges you will be paying!! Never again DOJO!!
August 21, 2026
Unprompted review
Reply from Dojo
Hi Kristina, thank you for providing your contact information. We can see you have already been in touch with the specialist team. Please don't hesitate to reach out if we can help with anything else.
First Class Service
First Class Service. Thank you very much. You have gone over and above to help me and I am recommending you to everyone! :-)
August 11, 2026
Reply from Dojo
Hi Kate, thanks for your five-star feedback! We are absolutely thrilled to hear that you received first-class service and that we were able to go above and beyond to assist you. Thanks for the recommendation!
Reply from Dojo
Hi Benjamin, we're so happy to hear that our product is much easier to use for you! Thank you for sharing your positive experience with us.
Reply from Dojo
Hi Yogi, we are so glad to hear that everything went very well for you! Your happiness with our service and product truly means a lot to us.
JP did a fantastic job helping us…
JP did a fantastic job helping us onboard the new system. We’ve found it very easy to use, and being able to access everything from our phones is a real bonus. Thank you, JP, for making the whole process so straightforward!
August 21, 2026
Reply from Dojo
Hi, we're so glad to hear that the new system has been easy to use and that accessing everything from your phones is a bonus! It's wonderful to know the onboarding process was straightforward.
Excellent service
Dojo are competitive and extremely helpful in helping to set the working of the systems into action.
August 24, 2026
Unprompted review
Reply from Dojo
Hi Martin, thanks for your five-star review! We are so glad to hear that you found our service to be competitive and the team extremely helpful in getting your systems up and running effectively. Welcome to Dojo!
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