Dollie Jewellery Reviews 

184
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Very happy with the bracelets, nice website, beautifully packaged, delivery was good also. I haven’t given a five star review due to one minor issue, I do find the bracelet quite difficult to tighten... See more

Rated 5 out of 5 stars

Beautiful silver bracelet and earrings. Inifinity bracelet is just lovely. Twin pairs of heart earrings sit beautifully when worn either alone or with another piece. Both items presented in their own... See more

Company replied

Rated 5 out of 5 stars

Walked pasted the store on a weekend away, kept meaning to go back.. but time just didn't allow, saw in the shop window a beautiful ring that reminded me of my mum that I sadly lost.. it played on... See more

Company replied

Rated 5 out of 5 stars

Had 2 beautiful pieces for my wife now and my daughter has started to look at items as well . Always easy to order , quick delivery, well packaged, stunning quality and looks beautiful on. Cannot reco... See more

Company replied

Company details

  1. Jewelry Store
  2. Jewelry Repair Service

Written by the company

Handmade Sterling Silver jewellery that's designed to last, feel good and look stunning to wear! We use stretchy elastic to make our beaded Bracelets and Rings to provide a comfortable and universal fit. Established over 10 years ago, we've mastered what it takes to create beautiful and durable jewellery. We aim to provide the highest quality products possible for everyone to wear, making our motto "Affordable Luxury"...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(184)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is outstanding

The service is outstanding, and the jewellery such high quality. Also the packaging makes it so luxurious and special.
Thankyou
See you soon for more gifts

January 5, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Cyril, thanks for your review! We're delighted to hear you're happy with your jewellery and its high quality, we always love packing our jewellery beautifully. See you again soon!x

Rated 5 out of 5 stars

Really lovely Northern Star bracelet

Really lovely Northern Star bracelet, bought as a gift.
Good website and very efficient ordering process and delivery. Will definitely purchase further items.
Happy to support this local business as well.

January 4, 2025
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Reply from Dollie Jewellery

Hi Gillian, thanks for your review! We're so happy you love your North Star Bracelet and found the process easy on our website - thank you for supporting our local business! x

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Beautiful bracelet for my friends daughter. She was thrilled with it.

December 31, 2024
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Reply from Dollie Jewellery

Hi Linda, thanks for your review! We're delighted your daughters friend loved her Bracelet and hope to see you all again soon x

Rated 5 out of 5 stars

Beautifully presented

Easy to order ready quickly even though it was over the Christmas period received email letting me know it was ready and was so beautifully wrapped as it was a gift I didn't open it to check the earrings I couldn't replicate the presentation but I was present when it was opened and they were beautiful.
Will definitely use the store/website again to treat myself

December 30, 2024
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Reply from Dollie Jewellery

Hi Glynis, thanks for your review! We aim to have all orders ready as quickly as possible and tried our very best over Christmas so we're delighted you received yours in plenty of time. We can't wait to see you here again at Dollie! x

Rated 5 out of 5 stars

The staff couldn’t of been more helpful

The staff couldn’t of been more helpful, they managed to locate an item for me that I’d seen in the window previously but didn’t feature on the website

September 19, 2024
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Reply from Dollie Jewellery

Hi Lee, thanks for your review! We switch our jewellery around in the shop constantly so always ask if you see anything and would like it making up, everything is handmade here! We look forward to seeing you again soon x

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Staff are so friendly. Fabulous prices and speedy service. I won’t go anywhere else.

December 1, 2024
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Reply from Dollie Jewellery

Hi Sophie, thanks for your review! We're delighted to hear that you're happy with our staff's customer service, we aim to provide the best and speediest service possible! We can't wait to see you again soon x

Rated 5 out of 5 stars

Fantastic place and people xx

Staff were amazing made the necklace I wanted up there and then fantastic service

December 1, 2024
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Reply from Dollie Jewellery

Hi Lee, thanks for your review! We aim to offer the best customer service possible and hand make everything so we're so happy to hear that you had a lovely experience! x

Rated 1 out of 5 stars

Disappointing.

There were unsightly black marks on the metal rings where the rings were welded together to attach the charms to the bracelet. Shame as the crystals and the bracelet itself was quite pretty. Returned as not suitable for a gift.

November 30, 2024
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Reply from Dollie Jewellery

Hi there, thanks for your review! We're sorry to hear that you were disappointed with your jewellery. There is sometimes still some residue from the welding machine that can sometimes be seen after we clean it with a silver cloth - this easily comes off with a soft cloth. Apologies if this was missed, you could have returned it to us for a clean or we could have advised you over the phone. We await your bracelet return and hope we see you here again in the future x

Rated 5 out of 5 stars

North star ring and cat charm

Excellent service as always from Dollie Jewellery. Delivery was really quick and the jewellery is lovely

November 29, 2024
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Reply from Dollie Jewellery

Hi Michelle, thanks for your review! We're so happy to hear that you love your jewellery and our service, it's always lovely seeing someone back at Dollie again! x

Rated 5 out of 5 stars

Excellent customer service super quick…

Excellent customer service super quick delivery and amazing quality

November 29, 2024
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Reply from Dollie Jewellery

Hi Sue, thank you for your review! We're delighted to hear that you were happy with our customer service, we try to provide the best possible! We hope to see you again soon x

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

October 1, 2024
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Reply from Dollie Jewellery

Hi Yvonee, thanks for your review! We're so happy you received a quick service from us and hope you love your jewellery x

Rated 4 out of 5 stars

Highly recommend

Highly recommend. I have bought a few bracelets over time, for myself & as gifts. Also, instore & online. Lovely pretty items, no issues whatsoever.

September 27, 2024
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Reply from Dollie Jewellery

Hi Joanne, thank you for your review! We're delighted to hear you've bought jewellery for yourself and as gifts before. We would love to see you again in our Dollie shop x

Rated 5 out of 5 stars

Absolutely gorgeous jewellery would…

Absolutely gorgeous jewellery would highly recommend! Customer service fantastic resolved an issue I had in no time

August 12, 2024
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Reply from Dollie Jewellery

Hi Marie, thanks for your review! We aim to provide the best customer service possible and are so thankful you would recommend us! Hopefully we will see you back at Dollie soon x

Rated 5 out of 5 stars

Sale bargain bracelet

Sale bargain bracelet - same quality & great service & quick delivery.

August 2, 2024
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Reply from Dollie Jewellery

Hi Millie, thanks for your review! We're delighted you loved the quality of your bracelet and service! Hopefully we'll see you again here soon x

Rated 5 out of 5 stars

Beautiful item

Beautiful item. Great customer service, very easy to use the website.

July 28, 2024
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Reply from Dollie Jewellery

Hi Amanda, thanks for your review! We're so happy to hear you had a great experience on our website and with our customer service! We hope to see you again soon x

Rated 5 out of 5 stars

Really effective

Really polite, excellent customer service and good quality goods. Should be more companies like this.

July 23, 2024
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Reply from Dollie Jewellery

Hi there, thanks for your review! We're so glad we are providing great customer service skills, it's something so important to us! We can't wait to see you again soon x

Rated 5 out of 5 stars

The bracelets are outstanding

The bracelets are outstanding! They look great and the quality is apparent. I wear them all the time.

July 22, 2024
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Reply from Dollie Jewellery

Hi Sharon, thank you for taking the time to review! So pleased you love your Dollie jewellery!
Karen, Dollie Founder

Rated 5 out of 5 stars

Great service and beautiful jewellery

Easy to order and a great delivery service. Items beautifully packaged .

July 17, 2024
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Reply from Dollie Jewellery

Hi Julia, thanks for your review! We're so glad you're happy with your service and delivery, we hope you love your items x

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