Dollie Jewellery Reviews 179

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often highlighting the stunning craftsmanship and appealing designs. Many appreciate the exceptional service, noting the helpful staff and efficient delivery. The packaging is frequently mentioned as well-presented, adding to the overall positive experience. However, some customers also noted issues with delivery, with a few experiencing delays or items being left in inconvenient locations. There were also occasional concerns regarding product size not matching online representations and, in one instance, a flimsy necklace chain and detached clasp.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the beautiful and stunning... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful craftsmanship and stunning... See more

Staff

Customers consistently note positive experiences with staff. Reviewers praise the "lovely lasses" in the... See more

Delivery service

Customers generally had positive experiences with delivery service. Many reviewers praised the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had 2 beautiful pieces for my wife now and my daughter has started to look at items as well . Always easy to order , quick delivery, well packaged, stunning quality and looks beautiful on. Cannot reco... See more

Company replied

Rated 5 out of 5 stars

This company went above and beyond when I ordered the gorgeous Blush Magic bracelet. They had sold out but actually went out of the way to have one made up for me. The bracelet itself is absolutely be... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful jewellery.. love the whole enchanted forest range… been back and bought one for my friend now as she admired mine so much

Company replied

Rated 5 out of 5 stars

Earrings are really pretty/well made. Purchased for my niece’s 10 b’day she was very excited and ❤️ the stars. I posed a couple of questions to customer service who responded quickly. The overall expe... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Repair Service

Written by the company

Handmade Sterling Silver jewellery that's designed to last, feel good and look stunning to wear! We use stretchy elastic to make our beaded Bracelets and Rings to provide a comfortable and universal fit. Established over 10 years ago, we've mastered what it takes to create beautiful and durable jewellery. We aim to provide the highest quality products possible for everyone to wear, making our motto "Affordable Luxury"...


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Average, visit the store rather than buy online

The chain of the necklace was found to be flimsy, and the clasp detached from the item. The charm and stone are smaller than expected based on online representations. Historically, products from this company have been satisfactory when purchased in-store.

It may be beneficial for customers to consider visiting a physical store for more reliable service. The shipment and delivery were completed on time, and the item arrived in good condition. The packaging was well presented.

February 21, 2026
Rated 5 out of 5 stars

Quick delivery nicely wrapped and…

Quick delivery nicely wrapped and great price

January 21, 2026
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Gillian, thanks for your review! We're so happy to hear that your item was delivered quickly, we aim to offer the best price and quality possible x

Rated 5 out of 5 stars

Excellent service

Excellent service repairing my broken bracelet. Really helpful and efficient.

January 10, 2026
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Jennifer, thanks for your review! We're so glad you're happy with your repaired Bracelet, we would love to see you again x

Rated 5 out of 5 stars

The bracelet is stunning

The bracelet is stunning, and the service was exceptional.

January 10, 2026
Unprompted review
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Dina, thanks for your review! We're so glad you love your bracelet and the service we provided! x

Rated 5 out of 5 stars

Beautiful Bracelet

A beautiful bracelet and a very good price in the Black Friday Sale. I'd seen it when we were on holiday, I'm glad I waited! It was sent within an hour and I received it 2 days later. Great service. 5 🌟 from me!

November 29, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Donna, thanks for your review! The Black Friday Sale has some great deals so you definitely grabbed a bargain! We're so happy to hear you love your jewellery and are happy with our service, we hope to see you back again soon x

Rated 5 out of 5 stars

Fantastic next day postage

Fantastic next day postage

November 29, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Jane, thanks for your review! We're so happy to hear your jewellery arrived the next day, we hope you love it x

Rated 5 out of 5 stars

Great quality jewellery

Great quality jewellery. Special offers make it more affordable. Item's dispatched quickly in beautiful presented packaging.

November 28, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Delia, thanks for your review! We try and make our jewellery as affordable as possible for everyone and are so happy you love our jewellery! See you again soon x

Rated 5 out of 5 stars

Very well wrapped and presented

Very well wrapped and presented , arrived very prompt

November 28, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Jacqui, thanks for your review! We're glad to hear that your items arrived quicklyand beautifully wrapped x

Rated 5 out of 5 stars

Winter collection

Had 2 beautiful pieces for my wife now and my daughter has started to look at items as well . Always easy to order , quick delivery, well packaged, stunning quality and looks beautiful on. Cannot recommend the jewellery or staff highly enough 👍🏻

September 20, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Mark, thanks for your review! We're so happy to hear that your wife and now your daughter wear Dollie. Providing the best service possible is what we aim for, we can't wait to see you all again x

Rated 5 out of 5 stars

Fabulous service and beautiful jewellery

Fabulous service and beautiful jewellery

November 8, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Chrissy, thanks for your review! We're delighted to hear that you love the jewellery, we always aim to provide the best service possible! x

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