Dollie Jewellery Reviews 180

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often highlighting the stunning craftsmanship and appealing designs. Many appreciate the exceptional service, noting the helpful staff and efficient delivery. The packaging is frequently mentioned as well-presented, adding to the overall positive experience. However, some customers also noted issues with delivery, with a few experiencing delays or items being left in inconvenient locations. There were also occasional concerns regarding product size not matching online representations and, in one instance, a flimsy necklace chain and detached clasp.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the beautiful and stunning... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful craftsmanship and stunning... See more

Staff

Customers consistently note positive experiences with staff. Reviewers praise the "lovely lasses" in the... See more

Delivery service

Customers generally had positive experiences with delivery service. Many reviewers praised the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had 2 beautiful pieces for my wife now and my daughter has started to look at items as well . Always easy to order , quick delivery, well packaged, stunning quality and looks beautiful on. Cannot reco... See more

Company replied

Rated 5 out of 5 stars

This company went above and beyond when I ordered the gorgeous Blush Magic bracelet. They had sold out but actually went out of the way to have one made up for me. The bracelet itself is absolutely be... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful jewellery.. love the whole enchanted forest range… been back and bought one for my friend now as she admired mine so much

Company replied

Rated 5 out of 5 stars

Earrings are really pretty/well made. Purchased for my niece’s 10 b’day she was very excited and ❤️ the stars. I posed a couple of questions to customer service who responded quickly. The overall expe... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Repair Service

Written by the company

Handmade Sterling Silver jewellery that's designed to last, feel good and look stunning to wear! We use stretchy elastic to make our beaded Bracelets and Rings to provide a comfortable and universal fit. Established over 10 years ago, we've mastered what it takes to create beautiful and durable jewellery. We aim to provide the highest quality products possible for everyone to wear, making our motto "Affordable Luxury"...


Contact info

4.8

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fabulous service and beautiful jewellery

Fabulous service and beautiful jewellery

November 8, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Chrissy, thanks for your review! We're delighted to hear that you love the jewellery, we always aim to provide the best service possible! x

Rated 5 out of 5 stars

This is not the first bracelet we have…

This is not the first bracelet we have bought from Dollies and every one was justcwhstcwe expected first class jewellery and very helpful staff top class delivery would recommend Dollies every time keep up the great work 👍

November 3, 2025
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Reply from Dollie Jewellery

Hi Rob, thanks for your review! We're so happy to hear that you've bought from us multiple times, we always love seeing familiar faces! We hope to see you again soon x

Rated 5 out of 5 stars

Beautiful

Beautiful jewellery in a nice presentation box.

October 13, 2025
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Reply from Dollie Jewellery

Hi Julie, thanks for your review! We're delighted to hear you love our jewellery and aim to show our jewellery in the best possible way - we hope to see you again soon x

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

October 9, 2025
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Reply from Dollie Jewellery

Hi Kathleen, thanks for your review! We're so happy your item was delivered in time, we hope you love it x

Rated 5 out of 5 stars

lovely ring 10 out of 10 got this ring…

lovely ring 10 out of 10 got this ring in memory of my mummy that passed away in march

March 30, 2025
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Reply from Dollie Jewellery

Hi Edel, thanks for your review! We're delighted Karen could create a ring in memory of your mum, we're so glad you love it! x

Rated 5 out of 5 stars

Vega earrings

Earrings are really pretty/well made. Purchased for my niece’s 10 b’day she was very excited and ❤️ the stars. I posed a couple of questions to customer service who responded quickly. The overall experience was excellent.

September 25, 2025
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Reply from Dollie Jewellery

Hi there, thanks for your review! We're delighted to hear that you love your earrings and that our staff could help with your questions quickly! We hope to see you again soon, maybe for matching jewellery to your Earrings x

Rated 5 out of 5 stars

Lovely place to go jewellery is lovely

Lovely place to go jewellery is lovely. Will be getting more .staff in the shop lovely

September 13, 2025
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Reply from Dollie Jewellery

Hi Lorraine, thanks for your review! We're so happy you loved our Dollie shop and that our staff were lovely, it's what we aim for. We hope to see you back here again soon x

Rated 5 out of 5 stars

Excellent company

Excellent company, had a few items for other people and they are lovely, unfortunately none for myself

September 10, 2025
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Reply from Dollie Jewellery

Hi Joanne, thanks for your review! We're delighted that you love our items and hope you receive some for yourself soon. Looking forward to seeing you at Dollie soon x

Rated 4 out of 5 stars

Pleased with quality and price..

I ordered an ashes ring and due to what I had seen on either the website or fbook site, I was expecting the ring to be turned round within a few days of the ashes arriving. I had to ring up twice to make sure there wasn't an issue. It arrived a month later. That is my only gripe. The price and quality and I very pleased with.. thank you.. I would order from the company again but I would hope for a courtesy call if any delays..

September 6, 2025
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Reply from Dollie Jewellery

Hi Joy, thanks for your review! I'm sorry that your order took a little longer than expected - we appear to have fallen short with our communication with you, apologies for this. We will endevour to up our game with communication! We're delighted though that your happy with your ring and look forward to seeing you again soon x

Rated 5 out of 5 stars

Lovely friendly staff!

Lovely friendly staff!

September 2, 2025
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Reply from Dollie Jewellery

Hi there, thanks for your review! We're so happy you think this of our staff, we try to provide the best customer experience possible x

Rated 5 out of 5 stars

Great service and beautiful bracelet

Great service and beautiful bracelet

August 13, 2025
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Reply from Dollie Jewellery

Hi Tina, thanks for your review! We always strive to offer the best customer service possible and are delighted that you love your Bracelet. We hope to see you again soon x

Rated 5 out of 5 stars

The ladies was very patient with our…

The ladies was very patient with our daughter when she got upset just before she had her ears pierced, fab service

August 2, 2025
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Reply from Dollie Jewellery

Hi Kaleigh, thanks for your review! We always aim to offer the best ear piercing experience possible. We're so glad that you're happy with our service, we want everyone to be calm and enjoy getting their ears pierced! Hopefully we'll see you and your daughter again soon, and we hope she has a perfect healing process x

Rated 5 out of 5 stars

100% recommend

This company went above and beyond when I ordered the gorgeous Blush Magic bracelet. They had sold out but actually went out of the way to have one made up for me. The bracelet itself is absolutely beautiful and fantastic quality. I can’t wait to see more of their future collections.

July 16, 2025
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Reply from Dollie Jewellery

Hi Laura, thanks for your review! We're delighted that you love your Bracelet and that we could make one up for you so quickly, it's a very popular Bracelet and goes out of stock frequently! We can't wait for you to see our next collection and hope to see you again soon x

Rated 5 out of 5 stars

Lovely little silver bracelet that was…

Lovely little silver bracelet that was a gift.I had to exchange for a bigger size.
Thanks

July 14, 2025
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Reply from Dollie Jewellery

Hi Lisa, thanks for your review! We're so glad you were able to receive an exchange, we hope you love it and hope to see you again in the future x

Rated 5 out of 5 stars

Bracelet repair

Very good service

July 14, 2025
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Reply from Dollie Jewellery

Hi Fiona, thanks for your review! We aim to deliver the best service possible so are delighted to hear that you were happy with this x

Rated 5 out of 5 stars

Arrived with in a couple of days

Arrived with in a couple of days, great product

July 11, 2025
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Reply from Dollie Jewellery

Hi Karl, thanks for your review! We're delighted that your item arrived quickly and are so happy that you love it! x

Rated 5 out of 5 stars

Bee ring

Beautiful bee ring gorgeous complimentary gift box packaging 5 stars from me will definitely buy again .

June 20, 2025
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Reply from Dollie Jewellery

Hi Anna, thanks for your review! The Bee has always been a best seller, a great choice! Please come and visit again x

Rated 5 out of 5 stars

Pleased customer

My earrings I purchased are so comfortable light weight I haven’t taken them out since I got them thank you Dollie Jewellery

June 20, 2025
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Reply from Dollie Jewellery

Hi Jane, thanks for your review! Earrings are a perfect treat for yourself, so we're delighted to hear you're happy with them x

Rated 5 out of 5 stars

A lovely shop full of beautiful…

A lovely shop full of beautiful jewellery. Ordered a bracelet for my son’s girlfriend and she loves it, so I’m very happy with the purchase. Would buy again

June 19, 2025
Dollie Jewellery logo

Reply from Dollie Jewellery

Hi Victoria, thanks for your review! We're delighted you love our shop and Bracelet for your son's girlfriend, we hope she loves it too! x

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