dollreborns.com Reviews 

Doll looks nothing like what I ordered. I have contacted the company. I will contact PayPal next if they don’t resolve my issue. Total false advertisement.

Horrendous! Completely false advertising. You do not receive the dolls advertised. Going by the description from other people’s reviews, there is only one type of silicone doll they send out to everyone, regardless of what you order. Absolutely disgusted by this company, and my daughter is left devastated after selling lots of her toys to save up enough money to spend £200 on her dream silicone doll. So far, the company has offered a 10% refund of the item. This is not good enough and I will be per suing this until I get a full refund for this doll.
Please don’t chance buying from this company, it is a complete scam. They use false reviews on their website.
And then they add a generic response to bad feedback promising to rectify the problem. I can assure you that I tried this many times, the best they offered was 25% refund. I persisted with PayPal dispute and managed to get my daughter a full refund, quoting the consumer rights act 2015. It was a long drawn out process, but I got there in the end.
Please warn friends and family about this terrible company.

I was so close to ordering one of the silicone flexible dolls for a Christmas present. I’m thankful I came here first. I have been looking for a doll like this for a long time. It would have been very disappointing to pay that much and get junk. Thank you to all the people who left a review to keep all of us from being punked too!!!

Wow I was about to order a doll from here thank goodness I read the reviews first I will take my money elsewhere

I ordered a baby doll 2 months ago and have not received it yet don't order from doll Born
Very disappointed

I recently purchased a [Baby Girl Munoz ] doll and was incredibly disappointed with the product I received. The online listing clearly depicted a doll with hair, eyelashes, and the ability to open and close its eyes. However, the doll that arrived was completely bald, had no eyelashes, and required manual manipulation of its eyebrows to force its eyes open. They eyes do not stay open.
Given the high price of almost $500, I was shocked and disheartened to find such a significant discrepancy between the advertised product and the one I received. This is especially concerning as it feels like a clear case of false photo advertising.
Furthermore, the return process requires me to pay for shipping costs, which adds to the overall negative experience. I have another order pending and am now apprehensive about the quality of the dolls I will receive.
I urge the company to investigate this matter and take steps to ensure that future customers are not misled by inaccurate product descriptions. I would also appreciate a resolution to this issue, including a full refund and a guarantee of better quality in future purchases.

The same as rest- don't deal with them - yes my wife and i got scammed, for 2 reborn twins girl and boy that looked great. We paid AU $1021 after $conversion. Goods arrived fairly quickly so they are operating in Australia, the dolls were nothing like the ones ordered with dark long hair and ugly faces. We contacted service@dollreborns immediately that day and got generic reply so we repacked them carefully and sent them back by registered mail to their only address listed a dispatch point in Australia. We have sent numerous emails demanding a refund from them but just get back emails of more advertising rubbish.

HORRIBLE I ordered dolls that were The CUTEST THING EVER And I was so excited jumping up and down when I saw them out the front of my house I opened the box and I even crochet a blanket for them. But when I opened the box it WAS THE UGLIEST DOLL IV EVER SEEN

Have written a review on these terrible dolls. How come they are allowed to advertise and not only that get away with such atrocious lies about what you will sent. Just how are they allowed to keep open for business
They say they will do something yet nothing happens. Just atrocious looking doll..

Like an ape

If I could give a 0 for the rating I would! I should have read the reviews before hand. The dolls come from China. I tried to cancel the next day, but the doll had shipped. The doll we ordered is not the doll we received! It’s awful with a cheap outfit. Yes, they offer refunds if you pay for the shipping back, which is as much as the doll! Yes, this company has a good scam going for them!

Bought a reborn doll for my grand daughter’s b day gift and I am very upset. Spent 108.00 on what looked like a beautiful doll online and just received it today. Package damaged, different doll that has a pig face, and completely different doll. I have emailed with pictures and video to the reborn site. This is crap and garbage. I am mad as heck. I want my money back or the right doll sent. This is crap

OMG I am just sick about reading all these reviews. I ordered my granddaughter one of these dolls on the 31st of May. And I'm wondering if it's even gonna show up. And if so, is it gonna be what we ordered or some messed up version?
And this is really terrible i'm Reading the company's responses to the outrage from the customers. And it's a canned response. Says the exact same thing. Every time blah blah just ridiculous. I wish I'd have seen this page and check the reviews before I purchased. They're just the doll. I'm so disappointed plus I spent over a 100 bucks and I live on a fixed income. So I d*** well better get my money back. I'll have to stop payment if it turns out these guys are legit scammers, Alex.

Defo 0 star rating! DONT USE THIS SHOP EVER THEY NEED SHUTTING DOWN!
I have autism and fell in love with a doll on their shop! To be delivered something that looks nothing like it, and was all squashed! So so upset! I wanted this doll as a support item to take out and about as it looked real wouldn’t be seen as weird for it! This has put me off trusting anyone on the internet now as it looked so legit! One thing is for sure I want my money back and will be threatening legal advice if their response isn’t satisfactory 😡😡😡

What a SCAM!!! They sent a totally different doll, which is not even close to what I ordered! It does not even look 5% close to what they are advertising on their web! Even clothing is cheap and completely different! Avoid!!! Note, they don’t respond to emails at all.

My response to below: What a lie!!!! I sent 3 emails already over a month ago!!! I added pictures and video! I never received any response! They are liars and scammers!

I don't know who takes the pictures,makes the dolls and fills the orders? But they are CLEARLY not the same person and don'tcommunicate witheachother !! There is no similarities in the doll I ordered and the one I received. I just want my money back. I only gave one star because I had to! They ruined my Granddaughters birthday!

Still have yet to get a return address. They won't respond to my numerous emails. I want a refund. Looked nothing like the picture and if I wanted a regular babydoll I would have went to the store and spent 30 bucks

Terrible doll, didn’t get what I paid for and when I tried to return was told I’d need to send to china for a refund even though it was sent from the UK. I paid over £100 for a doll and it will cost over £30 to return.. not sure they’ll even give the refund. Avoid at all costs, just wasted £100! I wouldn’t even give the doll to my child it’s shocking.

I ordered my daughters baby 8 days ago and it came today. I am so happy and also relieved! Reading all these scam reviews i was worried, doll cost £220 for a full floppy silicone, painted hair 16inch. Its prefect, looks and feels so real! Needed to write this incase anyone was in the same boat as me last week.

Redited: After contacting the company’s support I was surprised to have an answer shortly, after explaining situation, I have received an initial offer of 20% refund to keep the order, I have refused as was obvious the rest of amount still wouldn’t reflect the quality of the products, and I would dispute the cost with my bank. They eventually offered me full refund. So 2 stars for the bad experience and I could say 5 stars for the customer support team as were polite and helpful and sorted issue.
They should put the correct price for what they sell and maybe they wouldn’t have so many bad reviews…

27.04.2024 Well I also got fooled by this company and failed to read the reviewes on Trustpilot prior to ordering, and not the ones on their site… Payed 130£ on a full silicone 12inch ( 32cm) baby doll, not at all as pictured, horrid hair dark dirty blonde, curly matted, and a lot! looking like an old man… maybe face slight similar with photo, so at least not very ugly…with cheap quality clothing received, no pacifier, a cheap plastic bottle. My God what a mistake! Probably would have got better one from Temu… It was a present for my daugher… It eventually arrived after 2 weeks… my daughter was so excited that she didn’t even complain about how it looks…she is scared about doll’s eyes though….I feel disgusted as this company is making money by ruining kids dreams and hopes….This company should be shut down…. BE CAREFUL AND AVOID!

The doll I received looks absolutely nothing like the advertisement!!! No veins, no milia, shinny unreal appearance… hair is too think and curly matted up. Mouth too small for a pacifier… great child toy but don’t order from this site if you’re a serious doll collector.. very disappointed at the money I spent.. SCAM!!! Wish I had read the reviews before ordering.