Dolmen Insurance Brokers Reviews 

147
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, friendly, and knowledgeable, making interactions pleasant and efficient. Many people highlight the excellent customer service, noting the personalized approach and quick resolution of queries. Reviewers frequently found the pricing very competitive, securing great deals and significant savings, with the service being efficient and straightforward. However, some customers noted difficulties reaching support, experiencing slow response times, and receiving unclear information. These issues sometimes led to delays in obtaining documents or resolving specific insurance queries.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Customer service

Customers had positive experiences with customer service, with many reviewers praising the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and efficiency of staff... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received far better... See more

Response time

Reviewers mention positive feedback about response times, with many praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Dolmen Insurance Brokers regarding insurance for a New Motorhome. We were very fortunate to speak to Anna who arranged the whole thing both pleasantly, thoroughly and efficiently. She w... See more

Rated 5 out of 5 stars

I want to say how incredibly helpful your staff were to me over the past week. I was insuring a camper and moving my insurance from one company to Dolmen. I had to speak with your staff on three sep... See more

Rated 5 out of 5 stars

I recently took out buildings insurance for a rented property with Dolmen. The whole process was very easy and quick. The staff member I dealt with was knowledgeable and provided me with all the info... See more

Rated 5 out of 5 stars

Excellent communication.very competative price. Straightforward to deal with and promised to deal with my car insurance in same no nonsense way by Yanis when my car insurance comes up for renewal.Got... See more


Company details

  1. Insurance Broker

Written by the company

Dolmen Insurance Brokers was set up in 1998 Artane, Dublin 5. This location, just north of the City Centre had no Brokers and the Company grew quickly. In 2001, we purchased Rooney Insurances Swords (then called NRG) and merged their customers and staff with ours. The increased volume helped to improve our service and products available for our customers. In 2015 we purchased a Specialist Insurance Brokerage called C U Safe which specialises in Insurances for Credit Union members. At Dolmen Insurances, we have a range of products on offer at very competitive pricing. We always work in the best interest of our clients, not the insurers and our clients receive multiple quotes on suitable insurance products. Our Insurance clients have the peace of mind that they deal with a specialist insurance brokers. Our experts are there for our clients when they need advice and especially when they need us most and have to make a claim.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(147)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

New Insurance Policy

We contacted Dolmen Insurance Brokers regarding insurance for a New Motorhome. We were very fortunate to speak to Anna who arranged the whole thing both pleasantly, thoroughly and efficiently. She went through all details, answered all our questions and processed everything very quickly. She is a pleasure to deal with and a very good representative of Dolmen. Well done, Anna.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

1st time insuring

First time with this kind of insurance and the whole application process was straightforward. Shelley contacted me (true to their word within 24 hours working period from submission request) with a quote and confirmation. She took the time to explain everything and answer my queries and was very reassuring. Documentation was e-mailed directly.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Insurance quote

I would recommend dealing with this company I was dealing with Anna she made it clear and easy to do .Anna rang me back when she said she would very straightforward to deal with

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of dealing with one…

I had the pleasure of dealing with one of their agents..Anna. she was most helpful. It was after closing time when I realised that I needed additional information. Their tekephone lines were closed which meant I couldn't call back but Anna very kindly gave me time to get the information and she called me. She sorted out my camper insurance with no fuss . I found the interaction completely helpful and refreshing... She is a credit to the company...
Dorothy Mangan

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Michelle explained everything clearly and very informative and would highly recommend Dolmen Insurance

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

New Customers

We filled out the online Application for our new Motorhome.. quite straight forward..then we were contacted by Shelley.by fon to answer a few questions ..then payment..all very easy and a pleasant,non stressful experience.thank you Dolmen & Shelley.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic to deal with

Can't rate Titilayo enough. Made the process of insuring our new mobile home so easy and even gave us a discount on our premium. Very informative, respectful and fun to deal with. If there's an "Employee of the Month Award" I highly recommend Titilayo for it. Delighted with my first experience with Dolmen Insurance Brokers.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Motorhome

Very prompt and efficient service, I will definitely be using there service again and will be passing on there bame to my family and friends

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

Anna was of great service for me today she went out of her way to rearrange my insurance from the north to the south, first class service thank you Anna

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent insurance, professional manager Eldar

This was my first time getting car insurance in Ireland, I had a lot of questions because the car was planned to be driven by two people. The manager Eldar answered all my questions professionally and promptly, and the insurance was issued quickly. I am absolutely satisfied with his work and this service.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

“Fast, High-Quality, Reliable – My Experience with Dolmen”

I would like to express my sincere gratitude to Dolmen insurance company for their professional and prompt resolution of my issue. A special thanks to Dylan Moir and Vlada Shevchenko – thanks to their attentiveness, support, and high level of service, the process went quickly and without stress. It’s a pleasure to deal with such specialists! I highly recommend Dolmen to anyone who values reliability and quality service.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

The best deal

They were the cheapest quote I got and the only company who had year round cover for europe and the uk for my campervan.

June 27, 2025
Unprompted review

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