Domestic & General - US Reviews 

Like always, amazing service!

Service tech was on time, knowledge and fixed my kitchen aid dishwasher. Was so happy that we got a tech that explained what the problem was and promptly repaired the dishwasher. Highly recommend D&G.

I have had a domestic general policy in washer and refrigerator for quite sometime. I have had out their service providers at least 10 times (documented) to fix the same problem since 2022.
The problem evidentally cannot be fixed.
I want a new washer please! G and R appliance one of their service providers
Does not answer their phone . I called and left numerous messages to return my call and they do not! Their service people were scheduled today 9-5 and no one showed up. How rude and unprofessional not to answer the phone
Or to call to say you’re not coming. I waited all day from 9/5. Now I have to wait for another spot and this case has to be closed. Domestic has to make it much easier the process seems antiquated! I need someone out to my home soon. I am over 70 and cannot be lugging laundry to a laundromat or someone else’s house. I paid over 800 for this digital washer with removable spinner. My son and daughter have the same and never a problem! Please help me up get an appt soon! Thank you
A long time customer of domestic general. The reps do not make it easy to speak to a supervisor or manager. Totally aggravated!

Repair was scheduled faster than I expected. Parts arrived within days and repair tech Rasheed King was amazing. Highly recommend!

Service Tech Brent was great. A job well done.

Called on a Thursday and got an appointment for next Tuesday and technician came and fixed the issue.

While we had to wait a few days (our schedule issues not the repair team); our repair associate notified us that he would able to arrive earlier. The associate Malachi was very professional, polite, knowledgeable and respectful.
Just took a few tweaks to get our dishwasher repaired.
We have always had good service with A to Z re pair team.

Excellent service. Service man was very helpful and professional. Answer any question I had and went above and beyond to make sure my problem was fixed.

I called for an clock issue we were having with the stove clock, We had a technician within a few days. The technician did a great job of fixing the clock issue.

Easy access to agents. Fast response. Very well satisfied.

Gab was excellent. He was very knowledgeable about my problem. He fixed it quickly and was very friendly. I would recommend him. I’m glad I have this insurance. Charmara MahanRatliff

Tech. Was friendly and professional he did a good job in a timely manner. He answered all my concerns and questions thank you.

Knowledgeable, professional and thorough. That describes the service technician we met with

It was very smooth and Technichian was very quick

I bought a warranty and scheduled a service, next available a week away, repair man never showed up and didn't even call,so I canceled plan because I didn't want to deal with that every time my washer stops working

The gentleman that came out was so nice and knew what he was doing .I'm so glad I have my protection with my appliances..And again my service gentleman was the best4/28/2026

I signed-up for their Maytag Repair and Protect Plan in March and paid the first monthly $35. They scheduled a repair a week out, that following Tuesday. I received a call Friday evening to reschedule because the repair technician was actually in training at that time. The following week was unavailable for me, so while I was on the phone I asked if I could cancel the plan altogether and they said yes. In April my account was debited for another $35. When I called today they tell me they can cancel the plan but because I'm past my first 30 days they can't refund the $70.

Abrupt support change I have had a plan with this company immediately after buying a microwave, it recognized the serial number and for months I paid the plan, then one day the bulb went out and I tried to change it and it broke so I logged into the support site and it said "We are moving to a new system. Some new plans may be managed differently in the future." and then it was saying my serial # wasn't valid any more and would not let me update it. I got the microwave fixed via whirlpool because the site would not let me schedule anything and then tried to file a claim and got nowhere. I went on a planned vacation came back and tried to follow up and the website is still broke and support would not help me. It has been 2 months and the website is still acting the same way so I cancelled.

Called about my dryer and they had an appointment set up that day for Friday. Company came and fixed my dryer within one hour. Great service.

Creating a work request online was great! I received confirmation and work assignment the same day. The repair person assigned for the job was great! Good communication and professional. Very impressed with everything! Thank you for the amazing experience.