I have bought several items now from Domil and all have been excellent. I’ve had oak worktops, table top and bench top, all of which have been lovely, good quality wood. The delivery company didn’t de... See more
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Review summary
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Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm... See more
The delivery was cancelled because the courier said they hadn't received the worktops. No info about when they will be delivered. Disappointed as I was hoping to get them in tomorrow. Since my fi... See more
Company replied
I ordered a bespoke circular table with cast iron base. I had various emails with staff about details required and each time they were super helpful. When my table arrived it was very well packaged. I... See more
Company replied
Company details
Written by the company
At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.
Contact info
United Kingdom
- info@domli.co.uk
- domli.co.uk
4.6
Excellent
2K reviews
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Replied to 93% of negative reviews
Typically replies within 1 week
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The service was really good
The service was really good, item arrived as scheduled and the drivers asked politely if I need any help.
The table is amazing, but I wasn’t sure about its legs attachment , because they seem to be positioned not in the centre under the table, but unproportional, I love it so much!
May 28, 2026
Domli arrange a quick delivery
Domli arrange a quick delivery. Unfortunately DPD’s driver delivered it to the wrong address.
Domli response was amazingly quick and sorted out a new delivery. Well done
May 28, 2026
I still am to receive my order as the…
I still am to receive my order as the shipping company didn’t even knock my door while I was waiting for the delivery. I had to reschedule twice.
May 28, 2026
Reply from www.domli.co.uk
Hello A Chalise,
Thank you for taking the time to leave a review. I am sorry to hear about the issues you experienced with the initial delivery attempt made by APC on 1 June 2026 at 12:20 pm.
Having reviewed the tracking information, I can see that a calling card was left by the driver and that you subsequently rearranged delivery through APC Choice. The parcel was then successfully delivered and left in a safe place in accordance with your instructions on 3 June 2026 at 11:38 am.
Please accept our sincere apologies for any inconvenience caused during the delivery process. While we are pleased that the order was ultimately delivered successfully, we appreciate that the delay may have been frustrating.
Should you wish to discuss the matter further, please do not hesitate to contact our Customer Support team at info@domli.co.uk, and we will be happy to assist.
Kind regards,
Customer Support Team
domli Limited
Domli
I like the ease of use on the website the goods were delivered promptly well packed. When unpacked I liked the feel of quality of the the wood and ease of assembly. All in all to say I'm happy with everything is an understatement.
Thank you
May 26, 2026
Recommend
Good product, really solid and well made with very clean perfect edges. Packaged well for protection and arrived at our door roughly 4 days from ordering it.
May 26, 2026
Lovely the drawer unit and desk legs
Lovely the drawer unit and desk legs. Such great quality
May 26, 2026
Can't fault this company
Can't fault this company. Excellent service from ordering to receiving my order. Great communication from the company as to delivery etc. The quality of the worktop was excellent.
May 20, 2026
Dolmi suplied me with a very good…
Dolmi suplied me with a very good product unfortunately both Dolmi and myself were let down by the courier DX ,the worktops were a week late in their arrival. We were compensated by Dolmi who waived the delivery charge.
May 18, 2026
Brilliant!
I will definitely be ordering from here again! I ordered a table and wanted a particular size. I emailed their customer services regarding this and they were so prompt in their replies and quickly gave me a quote at a reasonable price. Their delivery was speedy and the driver brought it all into my house for me which was good. The table is absolutely brilliant. I love it so much.
May 19, 2026
Quality Goods & Excellent Service
Very quick turnaround from ordering to very prompt delivery. Goods well packaged. Quality goods & easy to assemble. Would highly recommend Domli.
May 26, 2026
The best customer service
The best customer service ever!
So pleased with our new table and chairs. The quality is great and they look amazing in our home. We did have a few issues with delivery which was no fault of Domli, but they went above and beyond to make sure the issues were resolved quickly and efficiently.
Highly recommend.
May 19, 2026
Excellent product
Excellent product! Great service! Very quick delivery!! All in all, a great company selling great items!
May 26, 2026
Smart little table
Received the very next day. Very pleased with purchase, lovely table - very smart and sturdy. Just what I wanted.
May 26, 2026
Excellent speed of delivery
May 18, 2026
Such a great company and exceptional quality!
Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm wide versions) were impeccable. Beautiful wood, the quality was exceptional, even the fitter said it was some of the best worktop that he’s used. It was packaged so well, protected corners and double boxed. Delivery was quick! Delivered within 2 working days even though it was bank holiday weekend. I’d 100% use them again and would recommend to everyone looking for real wood worktops.
May 21, 2026
Fast delivery, good quality, easy to put together
I ordered six chairs which arrived promptly, well packaged and on time and are sturdy and comfortable. They were very easy to put together ) single handed) and are ( almost) exactly what I wanted. My only comment is that the fire tags are attached to the front seat and so have to be removed to use the chair - this means if I ever wanted to sell them/ give them to charity I couldn’t ..,the tags could surely be attached under the seat?
May 22, 2026
Lovely desk
Lovely desk. Great company who speedily answered any query I had. Desk is really good quality. Solid wood and delivered really quickly.
March 18, 2026
Delivery cancelled at very short notice but put right quickly
The delivery was cancelled because the courier said they hadn't received the worktops. No info about when they will be delivered. Disappointed as I was hoping to get them in tomorrow.
Since my first review Domli got in touch and rearranged delivery for Monday 1st of June but was actually delivered on Friday so I was able to get both worktops cut and fitted over the weekend as originally planned.
Really pleased with the worktops. The quality is excellent and I am now happy to recommend Domli.
May 27, 2026
Reply from www.domli.co.uk
Hello Christopher,
Thank you for taking the time to leave a Trustpilot review. I have now completed a full review of your order and investigated the issues you experienced with our delivery partner, DX 2 Man.
I can see that your order was received and processed on Friday, 22 May 2026. Following the Bank Holiday on Monday, 25 May, the consignment arrived at DX 2 Man's central sorting hub on Tuesday, 26 May 2026 for onward distribution.
Having reviewed the tracking history, it appears that only one of the three items in your order arrived at the local delivery depot on Wednesday, 27 May 2026. The remaining two items were not received by the depot until the following day, which unfortunately delayed the delivery until all items could be consolidated and delivered together. The order was subsequently delivered in full on Friday, 29 May 2026.
Whilst we appreciate that delivery networks often experience increased volumes following Bank Holiday periods, this is not the level of service we expect from our delivery partners. Additional demand should be anticipated and planned for accordingly to minimise disruption to customers.
I can also see that you contacted our Customer Support team via info@domli.co.uk regarding the delay and that my colleague assisted you throughout the process.
In light of your review, I have reopened the support ticket and contacted you directly to discuss the matter further and work towards a satisfactory resolution.
Please accept our sincere apologies for the inconvenience and frustration caused by the delay to your delivery. We appreciate your patience and the opportunity to address your concerns.
Kind regards,
Customer Support Team
Domli Limited
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