Domo Direct Ltd 

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Rated 4 out of 5 stars

Domo direct and DOMO Stone Quartz are different companies. I have ordered quartz surfaces for my kitchen and a vanity for bathroom from DOMO Stone Quartz. Both product and installation were superb. Re... See more

Rated 5 out of 5 stars

We used Domo Direct last year to do our new kitchen Quartz worktops. They were very good, professional & helpful. From looking around their showroom to ordering us samples Adam was very helpful,... See more

Rated 5 out of 5 stars

We used Domo Direct for the quartz work surface in our newly refurbished kitchen. We went into the show room and received honest and helpful advice. Once we'd made a decision the company remained in t... See more

Rated 1 out of 5 stars

I would not suggest that anyone uses this company. They have fitted unsafe fittings that could cause harm. The jobs still isn't complete (6 weeks after the installation date) and the material is not a... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

DOMO Direct is Berkshire's Number 1 specialists in German Kitchens and Natural Stone. Our Facility in the heart of Berkshire consists of a showroom (open to the trade and public), office, warehouse, stone production facility and stone yard. We are an approved partner of Hacker Kitchens from Germany, Miele, Neff and Siemens appliances and numerous Quartz brands including Silestone, Caesarstone, Compac and Corian.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super !

Super service, helpful staff, can't recommend highly enough! They provided me with exactly what I had envisaged and were able to do it at a competitive price. The communication was always professional and honest. A********

February 23, 2016
Unprompted review
Rated 5 out of 5 stars

A polished service fromanexcellent company

Introduced to Domo by our building company and will be back. Extremely organised, very competitively priced and entirely reliable throughout. They did everything they said they would without a hitch. Few firms achieve such reliability and Iexpect Domo to be around for many years to come.

February 14, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing Quality Business

I would recommend Domo for Granite and installation. The installation team were very professional and did an amazing job. Dan Smith Assisted with speed on supplying a replacement cleaner for the worktop which we had ran out of. Couldn't recommend this company enough.

February 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great service and help

I popped into their shop room, Dan who worked there came out, extremely helpful and knew all about the products. He then put me in touch with the supplier as it was easier for me to collect from them direct. Worked perfectly and very happy with their service and support.

February 4, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant Service, brilliant people and fab worktops!

We have purchased our quartz worktops and our glass splashbacks from Domostone and each time we have used them, we have received a fantastic professional service. The quality of the worktops and splashbacks are excellent and we are very pleased with them. The costs are extremely competitive and the fitters are attentive and courteous at all times and they did a great job fitting them!
I dealt with Dan Smith from Domostone and he was fantastic! With regards to our glass splashbacks, we wanted a particular colour with a certain amount of sparkle and even though Domostone do not usually stock this particular colour, he bent over backwards to source the exact colour and sparkle for us, our splashbacks were fitted in the week and they look amazing-exactly what we wanted!
Thank you Dan and everybody at Domostone, you have all been great and I would highly recommend using this Company for your worktops and splashbacks!

January 28, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and product from start to finish

I was looking for a particular vibrant green for a cooker splashbook for a new kitchen which I could only find from DOMO Direct Ltd, from whom I requested 2 samples to confirm the colour. I then spoke to Dan Smith on a weekend, who could not have been more helpful, to confirm the dimensions and cost. He also confirmed that the adhesive, VAT and secure packing with delivery by courier were all included in the price, which makes the overall £74.75 very good value for money. Delivery was next day and packed extremely well. I would definitely use this company again, and the customer service supplied by Dan Smith on behalf of the company was second to none. I'm only sorry I can't upload a photo as installation is not until after Christmas! So good to deal with such a reliable company with firstclass sales advisers, firstclass product with good value for money.

December 13, 2015
Unprompted review
Rated 4 out of 5 stars

DOMO Supplied kitchen worktops

We ordered worktops from DOMO via a local kitchen design centre. Unfortunately the worktop delivered did not look like the little 100mm samples we were shown - or more to the point - the samples were unrepresentative of the whole slap and very misleading. This fault has been raised with the stone supplier and I understand much larger samples are now being supplied to customers and design shops.

Our local design shop in (London Rd, Cheam - avoid!) were worse than useless. They would not take any responsibilty for the samples they showed and the worktop they sold. The proceeded to tell us a stream of lies and 8 months on we still do not even have the receipts (apart from the deposit) from them.

DOMO on the other hand once persuaded to work around the belligerent "middleman" were helpful and got replacement stones supplied and cut for a modest extra fee. Thanks Adam.

December 4, 2015
Unprompted review
Domo Direct Ltd logo

Reply from Domo Direct Ltd

No problem at all Mr Hedderly.
We work with many mainstream and independent kitchen showrooms, designers, architects & builders all of which have reputable backgrounds and strive for customer satisfaction, much like ourselves. I believe your experience with the independent showroom was a drop in an otherwise unspoilt ocean.
The quartz supplier that you mentioned does indeed now supply all its fabricators with larger samples, which is obviously good news for everyone.
Even though you were not "strictly speaking" a Domo Direct Customer, I pleased that you are ultimately happy with the final outcome. Even when an issues arises that Is not necessarily a Domo Direct concern our main aim is still to provide the best possible service.
You were a joy to work alongside Mr Hedderly & I hope you enjoy your new quartz worktop for many years to come, as always should you need anything else in addition, including guidance on how to maintain your quartz work surface please don't hesitate to contact the office or myself personally.

Many thanks
Adam (Head Of Sales)

Rated 5 out of 5 stars

After sales service

Adam at Domostone has shown excellent aftersales service. I bought a worktop from Domostone which I was extremely happy with. I then realised I needed a further piece which my builder had overlooked. Having contacted Adam to enquire if we could have a small piece cut to size, Adam agreed to supply it at no additional cost. It doesn't end there though. We collected to worktop piece and found we had provided incorrect measurements. After sheepishly contacting Adam weeks later ( after I had been away and only realised the error on my return) and explaining the error Adam happily agreed to trim the piece to the correct length without any fuss.
An example of going beyond to help a customer out when he didn't have to. But he realised that a small gesture on his part made a big difference to me. I applaud that attitude.
Thanks
Andrew

October 16, 2015
Unprompted review
Rated 5 out of 5 stars

Kitchen Worktops

Great experience from start to finish. This is the second time I have used Domo and they don't disappoint. Great communications from the sales office complete with advise + excellent service for templating and fitting. I would not hesitate to recommend or use again. Thank you.

September 30, 2015
Unprompted review
Rated 5 out of 5 stars

Bespoke Splashback

Outstanding! From quotation to receiving our Splashback, Dan Smith was brilliant, guided us all the way and communicating by Email & phone was efficient.
Cannot praise them enough - more companies should learn from their excellence!

September 10, 2015
Unprompted review
Rated 5 out of 5 stars

Great product, great service

Really happy with the service from Domo from start to finish. The price was significantly cheaper than all the other quotes I received, however the product and service was not. Really happy with my new worktop.

September 9, 2015
Unprompted review
Rated 5 out of 5 stars

Granite worktop

Visited the office to review sample products....the team was more than helpful with the whole process... Would recommend for new customers.

August 24, 2015
Unprompted review
Rated 5 out of 5 stars

Phenominal service, price and product!

I visited the Domo showroom in Slough on recommendation from a close friend. I would consider myself an exacting person and found Domo excelled even my expectations!

I had the pleasure of dealing with Adam Huzzy who had an astounding knowledge of product and helped me create the perfect kitchen and subsequently it was fitted within timeframe and budget.

I now have a lovely place to entertain for less than some of my friends have paid for a lesser quality product. Plus it looks amazing. I thoroughly recommend Domo!

June 24, 2015
Unprompted review
Rated 5 out of 5 stars

A Very Good Experience

By recommendation we used Domo Direct for the first time for a project and was very happy with the whole experience. All was delivered and fitted on time to a high standard and at a competitive rate. Would I use them again???? Of course I would!!

June 19, 2015
Unprompted review
Rated 5 out of 5 stars

Great result - a fabulous kitchen and extension

We needed a not only a new kitchen, but also some internal structural work to open up the back of the house by taking down a wall between the kitchen and dining room. Following the advice from DOMO Team (Stephanie and Matt) we gave them a free hand in taking down the wall and design and fitting of the enlarged space. We left them the house key and went AWOL for 1 month.
Stephanie designed the kitchen and Matt and his team completed the job. The result is a dream space with a kitchen which totally meets form and function requirements. Everyone visiting the house has nothing but admiration for the quality and the layout of the units. Movement within the workspace is easy and the Fridge/sink/cooktop triangle is perfectly laid out. The hard glaze on the unit surface is easy to clean. Blue pearl granite worktop is absolutely fabulous.
The work was completed exactly on time and within budget. I have no hesitation in recommending DOMO. I think we are now set for next 20 years of enjoying this kitchen and this house.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Modern company with old fashioned values.

I popped into the Slough showroom just to browse materials for a new worktop and I was very impressed from the first contact. Very welcoming, everything explained, the difference between natural stones and engineered Quartz which helped me make a decision.

The staff were well knowledged and catered to my needs. I was so impressed with the quality of the service and the installed worktop I enquired about finishing off my kitchen with modern glass splash backs. Again the service from the glass team was fantastic, I was helped to match the perfect colour and nothing was too much trouble.

My new tops and glass look fantastic and all at an competitive price too! These guys care about your project and you don't feel like just "another customer" like I have experienced at some larger companies.

Thanks Domo.

May 17, 2015
Unprompted review

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