Donate Clothes UK Reviews 2,288

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and simplicity of the service, from booking collections to the overall donation process. Many appreciate the well-designed and intuitive website, making it straightforward to arrange collections and manage details like the number of bags. Reviewers frequently praise the efficient communication, noting timely text messages and emails that provide exact time windows, real-time tracking, and collection confirmations. The collection staff are consistently described as pleasant, friendly, and helpful, contributing to a professional and reliable service. Many people find the service incredibly convenient, especially compared to taking items to charity shops, and express a strong intention to use it again.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use, with... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely collections and... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising the friendliness and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and simplicity... See more

Booking process

People report positive experiences with the booking process, finding it easy and efficient, even when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow...what a fantastically easy and simple way to clear out all your unwanted clothes and donate to your favourite charity at the same time. So simple to book a date and time of collection to suit y... See more

Rated 5 out of 5 stars

It has a well thought out website that is intuitive to use. Changing aspects of delivery, like increasing the number of bags is a cinch. Having information about the associated charities is r... See more

Rated 5 out of 5 stars

I unfortunately lost my husband suddenly and had 3 wardrobes full of clothes to donate. Easy to book, no fuss and collected on time. Takes all the hassle out of traipsing around charity shops. You ca... See more

Rated 5 out of 5 stars

I spotted this company on an advert on Facebook as I don’t drive I am unable to go to the charity myself so this was the greatest opportunity to book this firm to collect my bags. The whole procedure... See more


Company details

  1. Donations Center
  2. Charity
  3. House Clearance Service
  4. Professional Organizer
  5. Recycling Center
  6. Thrift Store

Written by the company

Empowering Donors, Supporting Charities: The Vision of Donate Clothes UK. Dive into the world of sustainable clothes donation with Donate Clothes UK. Our platform stands as a testament to the power of collective effort. We believe that every piece of clothing can make a difference. By reshaping the landscape of clothes collection in the UK, we bridge the gap between donors and charities. Our innovative approach ensures that your donations not only benefit the environment by reducing textile waste but also support various British charities.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

The best company for donations

I’ve used Donate Clothes multiple times and every time has been so efficient and easy. Booking a collection is really easy, there’s a great range of charities (though I always give to all of them) and the collection process is simple. The only company I’ll use for donations!

September 9, 2025
Rated 5 out of 5 stars

Much easier than taking items to a…

Much easier than taking items to a store. Booked a time slot, driver arrived on time, very pleasant. I think if more people realised how convenient this service is there would be much more people likely to donate. I found out about this through social media. Maybe advertise on (next door app) would all so help.

October 17, 2025
Rated 5 out of 5 stars

Worth Every One of the 5 Stars

Blown away at the response to my request from beginning to end. Love how you are issued a time slot on the day of collection and then you can actually see in real time how far away the collector is from your home. If not a home you receive an email to advise the collection has been made. Spot on with everything and a very pleasant well mannered/helpful collector, the bags I had were very heavy. Worth every one of the 5 stars given and will be using again very soon as I have a lot more to donate.

October 14, 2025
Rated 5 out of 5 stars

Easy to fill in form online

Easy to fill in form online. Informed delivery time slot. Tracking information in real time. Collection exactly on time. Collection by very nice young man. Will definitely recommend to family and friends. Overall 5 star company.

September 26, 2025

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