Done with Debt Reviews 352

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and dedication, highlighting how helpful and supportive they are during difficult times. The service provided is frequently described as seamless, easy to enroll in, and effective in resolving concerns and negotiating on behalf of clients. Reviewers appreciate the excellent customer service, noting that representatives are readily available, responsive, and provide clear, understandable explanations. However, some people mentioned issues with communication, stating they did not receive updates or that initial information did not align with later outcomes. A few other people also felt that they had to proactively contact the company for information, indicating a potential need for improved proactive outreach.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

People report positive experiences with the user experience, finding it helpful and easy to understand.... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers expressing satisfaction after reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, Cynthia Fleming has helped me through a very difficult period with my debt. Im out on workman’s Comp and the debt was piling up. The stress of my health and my need to be responsible was becomi... See more

Company replied

Rated 5 out of 5 stars

Bill O’Reilly recommended “Done with Debt” and my wife and I could not be more than happy we contacted them. Adam was emphatic and professional as well as a comfort to work with. Helpful and Patient,... See more

Company replied

Rated 5 out of 5 stars

The process was seamless and easy to enroll. Everyone was very professional and wanted to help you choose the best debt relief program for you that met your specific needs. Once the program was set up... See more

Company replied

Rated 5 out of 5 stars

Stick with this program an dont give up even when you feel stressed by collectors calls. Done with Debt is always available if you have questions and does a great job negotiating on your behalf - you... See more

Company replied


Company details

  1. Financial Consultant
  2. Debt Relief Service

Written by the company

Done With Debt is a consumer-focused company that helps individuals and families explore and enroll in legitimate debt-relief solutions tailored to their specific situation. We specialize in educating consumers, evaluating their financial hardship, and guiding them toward structured programs designed to reduce financial stress and create a clear path forward. Our role is to provide clarity, transparency, and ongoing support, helping clients understand how the process works, what to expect at each stage, and how to stay on track throughout their journey. We act as an advocate and point of contact for our clients, ensuring they feel informed, supported, and never alone while working toward financial stability. Debt can be overwhelming and isolating. Our mission is to remove confusion, provide honest guidance, and help people regain control of their finances so they can move forward with confidence and peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(352)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Cynthia’s the Best!!

I always enjoy working with Cynthia Flemming!! She goes above and beyond to assist me and gives
1,000 % of her knowledge and talents!! She is always kind, helpful and takes the time to assist me!! She is my go to person I contact at the company when needing help, with Cynthia I always know I’m going to have the best experience!! Thank you, Cynthia for always being the best!!

March 9, 2026
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Reply from Done with Debt

Thank you so much for the wonderful feedback! We’re thrilled to hear about your great experiences working with Cynthia. Her dedication, knowledge, and genuine care for our clients truly make a difference, and we’re grateful to have her on our team. We’ll be sure to share your kind words with her, she’ll really appreciate it. Thank you for your continued trust in Done With Debt!

Rated 5 out of 5 stars

He took care of me ……thank you so much!

March 4, 2026
Unprompted review
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Reply from Done with Debt

Thank you for the kind words! We’re glad to hear you felt taken care of, that’s exactly what we strive for with every client. We appreciate you taking the time to share your experience with Done With Debt!

Rated 5 out of 5 stars

Thank You to Cynthia Fleming…

I would like to take a moment to recognize Cynthia Fleming for the outstanding support she has provided me. I have made numerous calls to Done With Debt over the past almost 2 years and was often told that I simply needed to be more patient. While I understood that, it was still very frustrating given how long I have been in the program since August 2023. A few days ago, I was fortunate enough to speak with Cynthia, and she has been nothing short of remarkable. She took the time to truly listen, helped me understand exactly what I needed to do, and went above and beyond to guide me through the process. Her professionalism, patience, and genuine Care made a huge difference for me.

I am extremely grateful for Cynthia‘s help and dedication. She is a true asset to your team.

February 11, 2026
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Reply from Done with Debt

Thank you so much for taking the time to share this and for recognizing Cynthia. We truly appreciate your patience throughout your journey, and we understand how waiting can sometimes feel frustrating. It’s wonderful to hear that when you connected with Cynthia, you felt heard, supported, and given the clarity you needed.

Her professionalism, patience, and genuine care for our clients are qualities we value deeply, and we’re grateful to have her on our team. We’ll be sure to share your kind words with her. Thank you again for your trust and for allowing us to continue supporting you forward.

Rated 5 out of 5 stars

Greatful

I was hesitant at first. But, when I let go and let Done with Debt take over, my anxiety eased up and I got a wonderful peaceful feeling. When my credit cards started to be settled one by one a weight was lifted from my heart.

January 31, 2026
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Reply from Done with Debt

Thank you for sharing this, it truly means a lot to us. We understand how difficult that first step can be, and we’re so glad to hear your anxiety eased and you began to feel peace as things moved forward. Seeing accounts resolved one by one can be a huge emotional relief, and we’re honored to be part of that journey with you. We appreciate your trust and are grateful you chose Done With Debt.

Rated 5 out of 5 stars

Getting out of debt…

I’ve been contemplating getting into the program for a long time I finally decided to do the program after speaking at that time, I immediately felt the weight I was carrying go away

June 20, 2025
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Reply from Done with Debt

Thank you for sharing this, we’re so glad you decided to take that step. Making the decision can often be the hardest part, and it’s wonderful to hear that you immediately felt a sense of relief. Our goal is always to lift that weight and provide clear support from day one. We truly appreciate your trust in Done With Debt and are excited to be part of your journey forward.

Rated 5 out of 5 stars

I just wanted to thank my freedom debt…

I just wanted to thank my freedom debt relief, family for helping me on this financial journey. Thank you for getting me out of debt. You’ve helped me greatly. I appreciate you. I am super happy with the services you provided I highly recommend. For anybody that’s in debt to trust freedom Debt Relief Program I was on the fence at first now that I’ve completed the program. I 100% recommend for you to trust freedom Debt Relief Program to help you and the employers everyone on the team they have your back and they will help you and they have only the best and good honest intentions thank you very much and I am so happy and have a great day. Cheers.

January 25, 2026
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Reply from Done with Debt

Thank you so much for sharing this and congratulations on completing your journey! We’re incredibly happy for you and honored to have been part of your path to becoming debt free. It means a lot to hear that you felt supported, cared for, and confident in the process from start to finish.

Helping people find real solutions and regain peace of mind is exactly why we do what we do. Your trust, especially after being on the fence at first, says everything. We truly appreciate your recommendation and wish you nothing but continued success and financial freedom ahead. Cheers to a fresh start!

Rated 5 out of 5 stars

I’m extremely happy with Done With Debt…

I’m extremely happy with Done With Debt they’ve been very professional very friendly. They’ve helped me with every issue I’ve had. I absolutely love their service. I couldn’t ask for more😀

January 23, 2026
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Reply from Done with Debt

Thank you so much for your kind words! We’re thrilled to hear how happy you are with your experience. Our team truly cares about being professional, friendly, and supportive every step of the way, and it means a lot to know we’ve met that for you. We really appreciate your trust in Done With Debt!

Rated 5 out of 5 stars

Having a Case Worker that Truly Cares through Advocacy

Having a Case Worker assigned to help answer a lot of questions along the way is most helpful, and my current Case Worker, Cynthia Fleming, has consistently offered to help me sort things out whenever I needed it, she answers phone calls and responds with a return call the same day. She’s dedicated in her job and truly advocates for her clients, I’m sincerely saying this based on my personal experience. Now that I understand the concept of the program, I feel reassured that Done with Debt is a company I can trust and rely on to help me back on track with my financial situation and gain back stability sooner than later. The APP is user friendly and easy to navigate.

January 15, 2026
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Reply from Done with Debt

Thank you so much for taking the time to share this. We’re incredibly glad to hear how helpful having a dedicated case worker has been for you, and we truly appreciate your kind words about Cynthia. Her responsiveness, dedication, and genuine advocacy for her clients are exactly what we strive for at Done With Debt, and we’ll be sure to share this with her.

It’s also great to know that as you’ve learned more about the program, you feel reassured and confident in the path forward. Providing clarity, support, and reliable guidance is at the core of what we do. We’re honored by your trust and excited to continue helping you regain stability and move toward a stronger financial future.

Rated 5 out of 5 stars

I thank them for caring.

I thank them for caring. They have put me on a path to redemption.

December 13, 2025
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Reply from Done with Debt

Thank you for sharing this. Hearing that you feel supported and on a path to redemption truly means a lot to us. We’re honored to be part of your journey and appreciate your trust in Done With Debt.

Rated 5 out of 5 stars

December Deposit issues

I have been waiting on a sale of some real estate, and it did not close. I called and talked to Cynthia, she is so friendly and easy to work with, she was able to get my deposit for December reduced so I could stay in the program. Cynthia is very knowledgeable and no runarounds she knows who to call and get things done.

December 24, 2025
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Reply from Done with Debt

Thank you for sharing your experience! We understand that life events like a delayed real estate closing can create unexpected challenges, and we’re glad Cynthia was able to step in and help you navigate that smoothly. Her knowledge, responsiveness, and ability to get things done are exactly what we strive to provide every client. We truly appreciate your trust in Done With Debt and are happy to continue supporting you on your journey forward.

Rated 5 out of 5 stars

Done with Debt is a professional debt…

Done with Debt is a professional debt mitigation company that helps folks get on the right track. Credit card debt is insidious and most people finance things at ridiculous rates that violate usury laws but that's another story. DwD has been fantastic from day one. Cynthia is one person Id like to highlight in particular for going over and above in every aspect of her duties. Her personal committment mixed with compassion and empathy makes the process painless and feel like no matter what happens, you will come out the other side in a much better place. I highly recommend the company and strongly suggest they give Cynthia a raise!

December 23, 2025
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Reply from Done with Debt

Thank you for such a thoughtful and insightful review. We truly appreciate your perspective and are grateful that you trusted us to help guide you through a challenging situation. Credit card debt can be overwhelming, and our goal is always to provide clarity, support, and a clear path forward.

Cynthia will be incredibly honored to read your words. Her compassion, empathy, and dedication to our clients are exactly what we strive for at Done With Debt, and we’re proud to have her on our team.

Thank you for your strong recommendation and for taking the time to share your experience. We’re committed to continuing to support you and ensuring you come out the other side in a much stronger financial position.

Rated 5 out of 5 stars

Easy and Seamless

The process was seamless and easy to enroll. Everyone was very professional and wanted to help you choose the best debt relief program for you that met your specific needs. Once the program was set up, everything was pretty much on autopilot. Debt settlement happened in a very reasonable amount of time.

December 20, 2025
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Reply from Done with Debt

Thank you for sharing your experience! We’re glad to hear the enrollment process was seamless and that our team helped tailor the program to your specific needs. Making things simple and efficient, from setup to settlements, is exactly what we aim for. We appreciate your trust in Done With Debt and are excited to see you continue toward debt freedom!

Rated 5 out of 5 stars

Fast

Fast, clear direction, easy

December 2, 2025
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Reply from Done with Debt

Thank you for the feedback! We’re glad the process was fast, clear, and easy for you. Our goal is always to provide straightforward guidance and make things as simple as possible. We appreciate your trust in Done With Debt!

Rated 1 out of 5 stars

Terrible company they lie and mislead…

Terrible company they lie and mislead you, I ended up in a worse situation COMPLETE SCAM do not fall for the lies , extremely disappointed, freedom is a joke done with debt a joke im surprise this company still in business THEY NEED TO BE SHUT DOWN AND you will here from my Attourney!!! Dont fall for it!!!! the person who sold me Carter is a thief and I will see you in COURT

December 7, 2025
Unprompted review
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Reply from Done with Debt

We take accusations like this very seriously, which is why we immediately asked Trustpilot for additional information so we could locate your account and reach out directly. You did not respond, and we have no record of you in our system. Without any identifying details, we cannot verify that you are or ever were a client of Done With Debt.

To be clear: Done With Debt is not a scam.

We never charge clients any fees.

We never touch client funds.

We do not negotiate debts.

All program servicing is handled by the largest and most reputable debt relief provider in the country.

Every legitimate client receives full disclosures, written agreements, and ongoing communication. If someone feels confused or overwhelmed, our team is always available to explain the process and provide support.

Your review uses language that suggests this may be a targeted attempt to harm our reputation rather than an actual customer experience. However, if you are a real client, we encourage you to contact us directly. We are more than willing to review your account, help you understand your program, and resolve any concerns.

We remain committed to helping individuals get out of debt safely, ethically, and transparently — and we stand behind the thousands of clients who have had overwhelmingly positive results with this program.

Rated 5 out of 5 stars

Cynthia was attentive

Cynthia was attentive, knowledgeable, and very helpful.

December 1, 2025
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Reply from Done with Debt

Thank you so much for this kind review. Cynthia is amazing and very happy we are able to help.

Rated 5 out of 5 stars

The advertisement is exactly what you…

The advertisement is exactly what you get! They take the biggest worries from you. Leaving my husband and I to make life easier for us and our family. They negotiate right away and the calls stop once you sign up. So amazing! The entire team is amazing! They all know what they are doing. No matter who you talk to!

November 26, 2025
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Reply from Done with Debt

Thank you so much for sharing this! We’re thrilled to hear that the program has made life easier for you and your family. Our team works hard to deliver exactly what we promise — relief, peace of mind, and real results. It’s wonderful to know you felt supported every step of the way. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Answers to my questions were thorough…

Answers to my questions were thorough and helpful. Very knowledgeable about the program and my situation.

November 5, 2025
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Reply from Done with Debt

Thank you for your feedback! We’re glad to hear our team was able to provide clear, thorough answers and help you better understand your program. We’re always here to make sure you feel informed and supported every step of the way.

Rated 5 out of 5 stars

My representative was knowledgeable

My representative was knowledgeable, respectful, and kind.

October 24, 2025
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Reply from Done with Debt

Thank you for sharing your experience! We're so glad to hear that your representative provided knowledgeable, respectful, and kind service, that’s exactly the standard we strive for with every client. We truly appreciate your trust in us and look forward to helping you continue on your path to financial freedom.

Rated 5 out of 5 stars
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Reply from Done with Debt

Thank you so much for your feedback! We're thrilled to hear that you’ve found our program helpful. Our team works hard to make sure every client feels supported and informed throughout their journey to financial freedom. If there’s ever anything more we can do for you, don’t hesitate to reach out, we’re always here to help.

Rated 5 out of 5 stars

Bill O’Reilly recommended “Done with…

Bill O’Reilly recommended “Done with Debt” and my wife and I could not be more than happy we contacted them. Adam was emphatic and professional as well as a comfort to work with. Helpful and Patient, resolved concerns quickly and when was unable to Complete our transaction due to a change of appointment and email problems we encountered had his associate (Boss) assist us to complete our process. Great Boss! Thank you I highly recommend.

September 28, 2025
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Reply from Done with Debt

Thank you so much for your thoughtful review! We're honored that you found us through Bill O’Reilly’s recommendation, and even more thrilled to hear that your experience with Adam and our team exceeded expectations. Adam’s professionalism and patience, along with the extra support from his manager, are exactly what we strive for—compassionate, solution-oriented service from start to finish.

We truly appreciate your trust in Done With Debt and your recommendation means the world to us. We're with you every step of the way on this journey!

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