While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their superior quality and purity, often noting significant positive health changes and trust in the ingredients. The customer service also receives high marks, with many people highlighting the team's responsiveness, helpfulness, and extensive knowledge. Reviewers frequently mention the efficiency of the shipping process and the overall positive experience with the company. However, some customers experienced issues with their orders, including incorrect items being sent or problems with subscription services and pricing discrepancies. A few people also noted inconsistencies with delivery times and occasional lost packages, particularly for international shipments.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, purity, and effectiveness... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality of the supplements,... See more

Customer service

Customers report positive experiences with customer service. Many reviewers praise the support team for being... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers report positive experiences with orders,... See more

Delivery service

Clients share positive opinions on delivery service, often praising the fast shipping and quick dispatch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycli... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing company. Their customer service is Excellent. I love the supplements and the staff!! I’m now taking several ingredients and feeling much much better. My cognitive function is... See more

Company replied

Rated 5 out of 5 stars

Excellent supplements, the most pure in the industry. They ship almost world wide and usually arrives within a week to 10 days. I've been ordering from DNA for close to three years. If you search for... See more

Company replied

Rated 5 out of 5 stars

I've been using DoNotAge supplements for about three years now. The guaranteed purity and keen prices along with ongoing research just keeps me coming back time after time , and now with health points... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Vitamin and Supplements Store

Written by the company

The most trusted name in age reversing supplements, including the highest quality NMN and trans-resveratrol on the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DONOTAGE has the best over all…

DONOTAGE has the best over all products. I have used their supplements and in comparison with others, I find they are far superior. They not only have superior products but they have done the research to stand behind each one.

March 12, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thanks Hallie, we're really pleased to hear your feedback!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Amazing company

Amazing company. I've been buying from them for 2 years. I like the quality. I like the pricing. I like that they invest in R&D and studies. Their customer service is top notch. I always had a great experience with them.

September 9, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really pleased to hear this, thanks for the review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Many Thanks Paige

Many Thanks Paige
Appreciate your follow through
Regards

September 4, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

Avoid!!

I ordered one pack, then was tricked into ordering a second plus a pack of SIRT6 Activator. Tried to cancel only to be told the order had been shipped. The order then took over 3 weeks to arrive and is was wrong. No SIRT6 just 2 PureNMN, so I am £49.99 out of pocket. Customer service of this site and the site itself leave little to be desired. Strongly advise against ordering from them.

September 4, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your feedback, may you let us know your order number so that our Support Team can look into this for you?

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Superior customer support

Although I love the purity and affectedness of the products I’ve purchased, your customer support is what keeps me coming back. Excellent service.

August 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Suz!

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Not Transparent: Subscription Savings Are Nowhere Near 43%

When you select the 183g NMN powder, the product page clearly says “Save up to 43% with subscription.”

Naturally, I expected that to apply to this product. But when switching to subscription, the saving is nowhere near that.

For example, 2×183g (366g) one-time purchase is €288 (€0.79/g), while the 1-year subscription (365g) is €269 (€0.74/g) — only about 6.6% cheaper, not 43%.

The way it’s presented when selecting the 183g product is very misleading, since the advertised saving simply isn’t possible for that product. Support confirmed the 43% only applies to some items, but the website doesn’t make this clear. Very non-transparent.

After pointing this out, I was only offered a 10% general discount code. For new purchases. How about establishing trust first, before new purchases?

May 29, 2025
DoNotAge.org logo

Reply from DoNotAge.org

Hello Oscar,

Thank you for the feedback you have shared with us. I can see that the Support Team explained that the maximum discount available on the Subscribe & Save options is up to 43%, but not applicable on all subscriptions. We want to confirm that we do not advertise all of our subscriptions with a 43% discount.

However, we truly value your feedback, and the 10% discount was a gesture of goodwill to apply against the subscription should you have wished to make a purchase with us!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

Did not received the order yet.

Did not received the order yet.

August 29, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Hello Milita,

We are really sorry to hear this! May you contact our Support Team at hello@donotage.org with your order number, as we cannot currently locate this with your name left on the review, and we will gladly sort this for you!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

1-Excellent customer service

1-Excellent customer service. 2-products that are thoroughly researched and tested for purity. 3- noticed improved strength and stamina when working out since taking NMN and TMG.

August 28, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thanks for leaving us such a great review Vincent!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I have been using Do Not Age products…

I have been using Do Not Age products for over two years...I am so impressed with the products! I skipped a couple of months when my subscriptions ended...I was busy and forgot to reorder. It didn't take long for my arthritis to start acting up and I was feeling sluggish and mentally not quite as sharp. I recently received the products I have come to depend on and, thankfully, I am feeling better already.
I have communicated with the customer service team several times and they have responded quickly, professionally and very friendly! My kind of team!

August 28, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Karen, we really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Ordered 14 days ago. Arrived 4 days ago

Ordered 14 days ago, but only arrived and been using for 4 days.

Haven’t felt anything near the claims stated!

Please cancel subscription

August 27, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Hello Michael,

Thank you for the feedback you have shared with us. Whilst we understand you want to notice health benefits immediately, for some this can be the case, however for others slightly longer. We recommend taking the product for at least 2-4 weeks before you begin to notice the health benefits.

We are unable to locate your order, can you please contact our Support Team at hello@donotage.org, and we will gladly assist you further.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Always great customer service

Always great customer service! Quality service and products

August 19, 2025
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Deborah!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

A Journey from Frustration to Appreciation – Thank You for the Excellent Support



My first order with your company was fantastic—everything arrived in perfect condition, and I was genuinely impressed. However, my recent experience initially left me concerned. The NMN tablets in my latest order appeared discoloured, which raised some alarm.

I reached out to your customer support team via email twice but didn’t receive a response right away. This delay led me to assume that the level of customer service might not match the efficiency of your order processing, and I began to feel disappointed.

However, once I did receive a reply, my perception completely changed. Paige, the Customer Service Manager, personally took ownership of my issue. She addressed my concerns with genuine care, walked me through the resolution process step by step, and kept me informed throughout. Her professionalism and dedication turned what started as a frustrating experience into a truly positive one.

I now realise that I may have jumped to conclusions too quickly. A key takeaway for me is to allow a bit more time for the support team to respond before forming an opinion or posting a review. They clearly take customer concerns seriously and work diligently to resolve them.

Thank you again to Paige and the entire support team for your outstanding service.

Raheel

August 18, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Hello Raheel,

Thank you for your updated review, we're really pleased we have been able to further support you with your order, our Support Team are dedicated in customer satisfaction. We appreciate your feedback, as we're always looking for ways to improve the customer journey at DoNotAge!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company!
Any time I have a question (and I have many) get a response within 24hrs, most of the time less! When using supplements, looking for that 3rd party testing and purity…this company checks all the boxes with their products.

August 6, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your kind review Cynthia!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

Seller will SPAM you after purchase.

August 13, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Hi Jake, we have checked and do not believe you are a customer of ours, nor are you signed up to our mailing list.

We feel this 1* review is slightly unfair, as this should be based on our products and service provided. We hope you will remove this review.

Rated 5 out of 5 stars

Good service

Good service. Fast shipping. On one occasion, one of the products arrived slightly damaged, and after contacting them, they sent me the damaged product again.

August 4, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Jose!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

The parcel's delivery company was given…

The parcel's delivery company was given misleading information about its status, and support provided assistance.

August 4, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really pleased to hear our Support Team were able to assist you with this, thank you for your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I have been using supplements for many…

I have been using supplements for many years. I can definitely say that "do not age" is one of the best manufacturers and suppliers I have used. And for sure, the best service and attitude.

August 6, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Gidi!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Bay Area

I have purchased from DNA for several years. I think their products are excellent and their customer support has always been awesome.

June 1, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Kelley, we really appreciate your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I have my life back!

Before deciding to buy NMN from Do Not Age, I did a ton of research and read all the scientific papers I could get my hands on - not just their own research. Convinced by the evidence base, I put in my first order with an open mind.
Within 4 days I started noticing changes, like being able to walk up to bed without grunting in pain, and stepping out of bed in the morning with a spring in my step. Over the next four months, my life altered out of all recognition. I went from having chronic pain and energy deficits to being able to hold my own at festivals (dancing to whole sets rather than just one or two songs) even into the wee small hours! My mental health has improved massively, my physical stamina is massively better, my coordination is noticeably improved, I'm sleeping better, my libido has increased, I heal quicker from cuts and bumps, and I have hard physical evidence from my daily step count which has doubled since February, and blood tests that show my full blood count has normalised after over a year of boarderline results, and specifically a chronically low iron count has increased by 72%! All of this has given me back my former life and I feel 10 years younger.

August 7, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Your review of our products is great Kate, we're really pleased to hear you're experiencing the maximum benefits!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Do Not Age is a FANTASTIC company with…

Do Not Age is a FANTASTIC company with fabulous products!
I’ve used them for a few years now, and I’ve always been more than impressed. Their products are extremely clean & third part tested.
You can absolutely tell the difference (in yourself) when you’re using them.
They’re so pure, but strong.
Customer care is wonderful, and really go above & beyond to answer any questions you may ask.
There’re so many similar products about now, but, (very worrying) a huge amount has been found to not have the amount in (as suggested), and/or was found to be mixed with other ingredients.
You truly get what you pay for with DNA, and I certainly NEED a company that I trust (in their products), and them (as a company).
They’re continuously doing research & studies, and always looking for ways to improve.
I admire that, and I think my loyalty of use, proves that.

August 6, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Phoenix, we're really pleased to hear your feedback!

Kind Regards,

DoNotAge.org Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look