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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their superior quality and purity, often noting significant positive health changes and trust in the ingredients. The customer service also receives high marks, with many people highlighting the team's responsiveness, helpfulness, and extensive knowledge. Reviewers frequently mention the efficiency of the shipping process and the overall positive experience with the company. However, some customers experienced issues with their orders, including incorrect items being sent or problems with subscription services and pricing discrepancies. A few people also noted inconsistencies with delivery times and occasional lost packages, particularly for international shipments.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, purity, and effectiveness... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality of the supplements,... See more

Customer service

Customers report positive experiences with customer service. Many reviewers praise the support team for being... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers report positive experiences with orders,... See more

Delivery service

Clients share positive opinions on delivery service, often praising the fast shipping and quick dispatch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycli... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing company. Their customer service is Excellent. I love the supplements and the staff!! I’m now taking several ingredients and feeling much much better. My cognitive function is... See more

Company replied

Rated 5 out of 5 stars

Excellent supplements, the most pure in the industry. They ship almost world wide and usually arrives within a week to 10 days. I've been ordering from DNA for close to three years. If you search for... See more

Company replied

Rated 5 out of 5 stars

I've been using DoNotAge supplements for about three years now. The guaranteed purity and keen prices along with ongoing research just keeps me coming back time after time , and now with health points... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Vitamin and Supplements Store

Written by the company

The most trusted name in age reversing supplements, including the highest quality NMN and trans-resveratrol on the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this company

I love the company
I love the professionalism and the brilliant customer care

August 5, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Carmen for your great review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Finally a Professional Supplement Company

Finally a Professional Supplement Business that's Legit. Great Care and Concern for what They Do and their Products. Fast shipping and Outstanding Customer Support

July 3, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review!

Kind Regards,

DoNotAge.org Support Team

Rated 3 out of 5 stars

Reached out to them for the past 3 days…

Update

I received another email this morning from customer service providing a solution.
Thank you.

I've reached out twice. Customer service is super slow, and I have yet received a resolution.

Reached out to them for the past 3 days regarding my order that says delivered- just not to my house. Unable to get a response. Emailed them 3 times- nothing.

July 27, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review, we're really sorry to hear this and value the chance to have this resolved for you!

We would appreciate your contact information so that our Support Team Manager can get in touch with you and ensure this is rectified.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Complete trust in DoNotAge and their…

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycling and in particular NMN,Resveratol and TMG which I've been taking for approx 3 years. I also use the Vit D,K2 and Magnesium product from October through to May to increase my immunity from colds and flu which has been very successful.

July 31, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really pleased to hear your feedback Will!

Kind Regards,

DoNotAge.org Support Team

Rated 3 out of 5 stars

I ordered from this company for several…

I ordered from this company for several times; everything was good until it wasn’t . For my last order, that i received on the 24/07/25; i paid £151 for a month supply of creatine and 6 months supply of CoQ10. Instead of 366 capsules of CoQ10 i only received 60. I contacted them via email( there is no other way) and Paige called me on Friday, stating @ is a human mistake, send a photo with what you received and we will sort this”. I believed her; i did as asked and here i am, 6 days later with no response, no acknowledge nothing. I contacted my bank and i will follow the process. I will raise a formal complaint. Sad, I was gullible enough to believe they are real; now I doubt everything about this company. Update: on Friday, 01/08/25, Paige contacted me and apologised and told me that i will receive my correct order the next day, which i received together with a complimentary bottle of omega 3. I am thankful for that; did it make my bad experience disappear? My trust? I will give a 3 stars for sorting this in the end.

July 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Simona, we're really pleased to hear you have received your reshipped order along with the complimentary Omega 3.

Our Support Team are available should you require any further assistance!

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Bad shipment and product condition

Unfortunately, the product was in hot condition when I touched the bottle. I’m not sure if it save to take it or not.
I should have received on July 27. I got it on July 30.
Also, they charged me extra money for import duties which is not written in the receipt. Although I paid the amount of shipping and handling. They should have stated that they may be extra money for import duties.

July 30, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Taghreed.

We completely understand your concern about the heat your products experience during transit. Please rest assured, your products are designed to remain stable and effective even if exposed to warmer conditions during shipping.

Due to the location of your order, we cannot always guarantee this will be delivered by a particular date and we can see your shipment was held via customs which we cannot unfortunately control in those instances.

We can see that our Support Team did assist you had reached out to us via hello@donotage.org, please do not hesitate in contacting us if we can assist you further, we hope you may reconsider the review left for us.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Service

Fantastic service and really fast problem solving

July 28, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Linneo!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Great Company

Do Not Age is great. Not great Blyther does the supplements work, they are easy to take. I appreciate all of the caring support from “Do Not Age.” The supplements have directions and instructions on how to take them. The best company by far. I trust them and know that what I’m taking is going to work.

July 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Valerie, we're really pleased to hear your feedback!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Exceptional Customer Service

DoNotAge team is responsive and flexible when considering customer feedback. Paige was exceptional with her communication and assistance.

July 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you so much for your review, our Support Team really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I find their products to be outstanding.

I find their products to be outstanding. On a daily basis, for example, I take the D3-K2-Magnesium L-Threonate capsule.

Highly recommended!

February 23, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Vassilis, we really appreciate your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing! Great products and excellent service.

July 23, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Humam!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

THANKS FOR XLNT CUSTOMER SERVICE

full satisfaction from donotage after error in getting capsules instead of powder of a supplement. they worked through, got the return of the capsules and sent out immediately the replacement. happy to see customer service is good, as i've known the product is the best, which is why i use it. thanks.

July 16, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Michael, we're pleased to see our Support Team have now assisted you in the return of the capsules and have sent you the powder product!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

SIRT6 Activator

I purchased their SIRT6 Activator in mid-Nov last year for £54.00. I had to have medical treatment for a tumour and stopped supplements. I looked at repurchasing this product, but was shocked to see that its price has increased by 42.59% to £77. It makes me feel like these companies are taking advantage of us.

July 21, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Dean, we will of course take note of your feedback. The RRP of our ingredients does fluctuate based on the raw ingredients and testing cost prices. As you will know, we do try to keep our prices as low as possible, however sometimes the price does have to increase, in order to allow us to continue providing the purity and quality of our products to our members.

Please do let us know if we can assist you any further.

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Let me browse in peace

So when you go to their website to look at something and then leave - you get harangued by emails saying things like "did you mean to do that".Similar to emails saying "did you forget something". I can't stand websites/companies that do this. I have unsubscribed to all email as a result. This goes beyond basic email updates/newsletters - this should not be your default policy. I didn't even have anything in my basket either so it is not like I was attempting to check out and left!

Update - Following the response - I have already said above I have unsubscribed - you are missing the point in terms of the specific scenario I am talking about - we are not talking about new letters and so on.

July 19, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your feedback Mark, we're sorry for any inconvenience this has caused. We can have you removed from our mailing list if this is something you would prefer, if so please contact our Support Team at hello@donotage.org

We hope you may reconsider your review.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I received a quick response to my query…

I received a quick response to my query about vegetarian products. I have purchased DoNotAge.org products in the past and have had good experiences so far. I recommend.

July 17, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Rick, we're pleased to read your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

The best place to get your supplements

The best place to get your supplements, genuinely

I had an issue with one of my orders after a year of buying from them, and support resolved it within a day plus they offered me a free supplement along with it.

I've personally met some team members as well and they are by far the most genuine and expert group in this longevith industry. My only "complaint" is that I wish they had a wider catalog, but quality over quantity is best!

July 17, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Jesus, we're glad to hear the team have supported you well!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I feel like I can really trust their products

I feel like I can really trust the products. Secondly, the newsletters keep me informed about healthy changes I can make and are a steady reminder to keep on track.
Third, but not least by any means, their customer service has been great getting me thru the postal obstacles of moving to a new country.

July 11, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your kind review Mary, we're really pleased the full service has been a positive experience!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

It Works!

Firstly, just started using SIRT6 ACTIVATOR, and can’t physically express, but within days I could feel something positive was afoot internally. I’m considering adding another DoNotAge supplement for my overall wellbeing!

***** Not only does product arrive when expected, but if there’s an issue, it’s promptly addressed! *****

July 16, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great feedback Phabian, we're really pleased to hear this!

Kind Regards,

DoNotAge.org Support Team

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