Dont Waste Money Reviews 

5,625
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally polite, friendly, and incredibly helpful during home visits or personal interactions. People genuinely appreciate the very smooth and efficient switching process, noting that clear explanations make understanding new energy tariffs and saving money completely straightforward. However, some reviewers were not at all happy with the aggressive sales tactics encountered during unexpected visits at their homes. A few other people also felt that the initially promised financial savings were completely inaccurate, resulting in unexpected costs or noticeably higher bills instead.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable during their interactions. Reviewers... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are polite, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to... See more

Company replied

Rated 5 out of 5 stars

Very good pairing. Lively , humorous and sorted everything 👌 Explained comparisons and hopefully we will save some money. 🤞 Unfortunately we did not get their names but nice sales people and kn... See more

Company replied

Rated 5 out of 5 stars

I didn’t realise how much I was being overcharged by my current energy company until I saw the independent reviews. Neither did I realise the price increases due in 1st July and Oct 2026. I signed up... See more

Company replied

Rated 5 out of 5 stars

Was sceptical at first when opening the door, but when I explained I couldn’t move from my current supplier (pay as you go meter that was here when I bought the house), they explained I could and they... See more

Company replied


Company details

  1. Price Comparison Site
  2. Boiler Supplier
  3. Electric Utility Company
  4. Energy Supplier
  5. Green Energy Supplier
  6. Mobile Network Operator

Written by the company

Dontwastemoney.co.uk is dedicated to finding customers both domestic and business, the best deal on their gas and electric. We compare all UK energy tariffs free of charge.

Working hard to find you a better deal on your gas and electricity!

Written by the company

An easy, hassle free way to save money on your home and commercial utility bills.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,625)

2,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The man who came was very good at…

The man who came was very good at explaining everything to me. The phone I from British gas was very good on the whole it was a very good experience.

August 20, 2026
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Reply from Dont Waste Money

Hello Margaret, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Cracking bloke

Cracking bloke

August 20, 2026
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Reply from Dont Waste Money

Hello Josh, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The man was very polite and very…

The man was very polite and very informative. He answered all our questions and explained the switching services well.

August 20, 2026
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Reply from Dont Waste Money

Hello, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Very nice lady

Very nice lady

August 17, 2026
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Reply from Dont Waste Money

Hello Pauline, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

NICE PERSON VERY HELPFUL

NICE PERSON VERY HELPFUL

August 19, 2026
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Reply from Dont Waste Money

Hello Trevor, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Friendly staff

Friendly staff . Achieving best services for customers

August 14, 2026
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Reply from Dont Waste Money

Hello, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Really good experience with one of…

Really good experience with one of their representative. Polite, professional and got to the point quite quick which was also bonus.

August 19, 2026
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Reply from Dont Waste Money

Hello Szymon, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 1 out of 5 stars

Everything the canverser advised me was…

Everything the canverser advised me was wrong i am now paying 30 pound more for my utilitys then i was due yo been ill advised i am most upset

July 29, 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback. We’re very sorry to hear about your experience and that you’re now paying more than you expected.
We take concerns regarding incorrect information provided during the sales process seriously. Please email enquiries@dontwastemoney.co.uk with your details and further information about what you were advised, so we can investigate this matter fully.
Your comments will also be reviewed internally as part of our compliance process. We apologise for the distress and frustration caused.

Rated 5 out of 5 stars

So easy for me as it was all done for…

So easy for me as it was all done for me. With having a smart meter I didn’t need to worry about sending in my readings. As a pensioner I’m not au fait with in using my phone or sending emails. Thankyou so much for making it so simple for me.

August 12, 2026
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Reply from Dont Waste Money

Hello Louise, thank you for your lovely feedback. We’re delighted to hear that the process was made simple and straightforward for you, and that our representative took the time to make everything easy to understand. We really appreciate your kind comments.

Rated 5 out of 5 stars

He was brilliant

He was brilliant, polite and professional!

August 19, 2026
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Reply from Dont Waste Money

Hello Lizzie, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 1 out of 5 stars

Signed me up for a switch when I…

Signed me up for a switch when I specifically told them not to. Took advantage of a vulnerable woman

August 19, 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback. We’re very sorry to hear about your experience and the concerns you have raised.
Customers should never feel pressured into switching, and any application should only proceed with their full understanding and consent.
We can confirm that your switch has been cancelled and will not proceed. Your comments will also be investigated internally as part of our compliance process, as this is not the standard we expect from our representatives.
We sincerely apologise for the distress and inconvenience caused, and thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Money saved

Money saved. Max was pleasant and helpful.

August 19, 2026
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Reply from Dont Waste Money

Hello Andy, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

staff member was super lovely and…

staff member was super lovely and throughly explained everything in detail and wasn’t pushy whatsoever and answered all questions given

August 18, 2026
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Reply from Dont Waste Money

Hello Mya, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Employee of the year

The representative was very friendly polite and professional he was very very persuasive
He is good at his job
I would employ him 100%

August 18, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Maureen, thank you for your feedback, we’re really glad to hear you were pleased with the service.

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