Dont Waste Money Reviews 

5,625
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally polite, friendly, and incredibly helpful during home visits or personal interactions. People genuinely appreciate the very smooth and efficient switching process, noting that clear explanations make understanding new energy tariffs and saving money completely straightforward. However, some reviewers were not at all happy with the aggressive sales tactics encountered during unexpected visits at their homes. A few other people also felt that the initially promised financial savings were completely inaccurate, resulting in unexpected costs or noticeably higher bills instead.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable during their interactions. Reviewers... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are polite, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to... See more

Company replied

Rated 5 out of 5 stars

Very good pairing. Lively , humorous and sorted everything 👌 Explained comparisons and hopefully we will save some money. 🤞 Unfortunately we did not get their names but nice sales people and kn... See more

Company replied

Rated 5 out of 5 stars

I didn’t realise how much I was being overcharged by my current energy company until I saw the independent reviews. Neither did I realise the price increases due in 1st July and Oct 2026. I signed up... See more

Company replied

Rated 5 out of 5 stars

Was sceptical at first when opening the door, but when I explained I couldn’t move from my current supplier (pay as you go meter that was here when I bought the house), they explained I could and they... See more

Company replied


Company details

  1. Price Comparison Site
  2. Boiler Supplier
  3. Electric Utility Company
  4. Energy Supplier
  5. Green Energy Supplier
  6. Mobile Network Operator

Written by the company

Dontwastemoney.co.uk is dedicated to finding customers both domestic and business, the best deal on their gas and electric. We compare all UK energy tariffs free of charge.

Working hard to find you a better deal on your gas and electricity!

Written by the company

An easy, hassle free way to save money on your home and commercial utility bills.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,625)

2,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harrison was polite and informative and…

Harrison was polite and informative and very helpful,he informed us of everything we needed to know

August 18, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Robert, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Nice guy

Friendly helpful

August 18, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Sarah, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Great customer service

Great customer service

August 18, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Polite, professional

Polite, professional, listened to queries.

August 18, 2026
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Reply from Dont Waste Money

Hello Helen , thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

We had Charlie and Michael come over…

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to help understand all the terms and everything extra our new providers have. So nice and helpful, super respectful as well.

August 17, 2026
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Reply from Dont Waste Money

Hello Kayliz, thank you for your wonderful feedback. We’re delighted to hear that Charlie and Michael were so helpful, informative, and respectful throughout their visit.
It’s fantastic to know that they went above and beyond to make everything easy to understand, including providing a summary of the key terms and additional features of your new tariff.

Rated 2 out of 5 stars

The rep failed to mention that they are…

The rep failed to mention that they are in partnership with British Gas even when I asked what company they're working on behalf of. They make out that they are independent but they aren't.

August 17, 2026
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Reply from Dont Waste Money

Hello Rosy, thank you for your feedback. We’re sorry to hear about your concerns regarding our relationship with British Gas.
For clarity, Don’t Waste Money is a sales and marketing partner for British Gas. Our representatives help introduce customers to British Gas tariffs and facilitate the switching process on their behalf. We are not an independent energy supplier.
Our representatives should always make this relationship clear and ensure customers understand who they are dealing with before proceeding.
Your comments will be reviewed internally as part of our compliance process. Thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Your Lovely sales rep elisa was so…

Your Lovely sales rep elisa was so helpful and throughly explained everything to me and took time any Questions I had etc.

August 17, 2026
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Reply from Dont Waste Money

Hello Amanda, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Person that talked me through was very…

Person that talked me through was very clear, funny and seemed like an honest man. Great smile. Very friendly.

August 17, 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. No hassle.

August 17, 2026
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Reply from Dont Waste Money

Hello Christine, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 3 out of 5 stars

Great person

Great person, great service but comparing what my usage with current tariff and the new proposal. It is more expensive on the unit cost and very little on the standing charges. After comparing Im better staying with the same company.

August 14, 2026
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Reply from Dont Waste Money

Hello Zaeem, thank you for your feedback. We’re pleased to hear that you found our representative friendly and professional.
We understand that after comparing the unit rates and standing charges, you decided that remaining with your current supplier was the better option for you.
If you would like to cancel your application, please email enquiries@dontwastemoney.co.uk with your details.
Thank you for taking the time to share your experience and your kind comments.

Rated 5 out of 5 stars

The salesman was very good at…

The salesman was very good at explaining the process from start to finish

August 14, 2026
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Reply from Dont Waste Money

Hello Joanne, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Down to earth service.

Down to earth service.

August 17, 2026
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Reply from Dont Waste Money

Hello John, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Review for Benjamin

Review for Benjamin

Benjamin visited our property today, 17 August 2026. He was professional, approachable and highly person-centred throughout. He showed genuine empathy, dignity and curiosity in his communication, making everything easy to understand. He delivered the service efficiently while helping us save money, and his professional approach was greatly appreciated.

August 17, 2026
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Reply from Dont Waste Money

Hello Michelle, thank you for your wonderful feedback. We’re pleased to hear that Benjamin was professional, approachable, and took a genuinely person-centred approach throughout his visit.
It’s fantastic to know that he communicated clearly, showed empathy, and made everything easy to understand while helping you identify potential savings.

Rated 5 out of 5 stars

Gentlemen was very helpful without…

Gentlemen was very helpful without being pushy
Got me on another plan with same company whist saving me money

August 5, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

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