Dookies Caribbean Grill Reviews 96

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, authentic, and fresh food, highlighting its quality and presentation as outstanding. Many people commend the staff for their professionalism, friendliness, and attentiveness, noting their dedication to ensuring events run smoothly. The booking process and communication are frequently mentioned as smooth and efficient, contributing to an overall excellent service experience. Reviewers often express their satisfaction with generous portion sizes and the team's ability to accommodate dietary requirements without compromising flavor. Some customers also noted the team's willingness to go above and beyond, even providing leftovers for guests, making their events truly special.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication,... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, attentiveness,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the food as incredibly... See more

Product

Consumers consistently express delight with the product, highlighting its delicious and incredibly flavorful... See more

Booking process

People report positive experiences with the booking process, with many customers praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dookies Grill! Wow wow wow! Thank you very much for delivering such an excellent, professional and tasty service for us yesterday. Our friends and family were very complimentary of you ! Thank... See more

Rated 5 out of 5 stars

Dookies Grill were absolutely amazing for our work Summer Party at Busworks. From the food to the presentation, the rum punch - fully exceeded our expectations. Customers couldn't stop raving about it... See more

Rated 5 out of 5 stars

Sean catered for Black Health Legacy's Launch Event at Queen Mary University. Sean was so lovely, professional and punctual, he arrived with the food still hot which made the set up seamless, all th... See more

Rated 5 out of 5 stars

An absolute pleasure Communication was great throughout the booking process. The team arrived with plenty of time to prepare the perfect set up, which was so well considered. The food was... See more


Company details

  1. Restaurant Supply Store
  2. Box Lunch Supplier
  3. Catering Food and Drink Supplier
  4. Caterer
  5. Meal Delivery
  6. Mobile Caterer

Written by the company

We are a Contemporary and Creative Caribbean home-comfort food brand in London We aim to bring joy through authentic Caribbean home-cooked flavours combined with Jamaican music vibes to Corporate Office lunches, Birthday Parties, Catered Buffets and Street Food Festivals to all corners of London and beyond. We are a friendly, enthusiastic serving team with bags of personality dedicated to creating a memorable and enjoyable catering experience for you and your guests! We create authentic Caribbean dishes filled with flavours and colour, handcrafted using fresh ingredients. We pride ourselves on that. Our unit and our brand actually focus on using vibrant colours to create a real island restaurant feel and we cook everything fresh on site throughout the day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 2 out of 5 stars

I went to a wedding a couple of weeks…

I went to a wedding a couple of weeks ago, which was absolutely stunning. The decorations, the organisation. . . Everything was on point. . . . Until the food.

It saddens me to write this, but the food was a huge disappointment. They get two stars for showing up.

The salmon starter was burnt, the carrots were unpeeled and hard, the service was slow, they gave the wrong desserts and staff incorrectly told us they were giving us one thing and it was something else. Thank God I don't have any allergies.

They not only over promised and under delivered, but they refuse to hold their hands up and take responsibility for their errors. Such a shame that a beautiful wedding had them as caterers. They went off menu and doing what they like in the end.

After what I experienced and saw. I can't recommend.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic food

Fantastic food. Dookies catered at our wedding and it was 10/10. All our guests have been raving about the food!! Thank you so much. We loved it all. Sean and team are lovely

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Dookies helped make our wedding day special!

So, my now wife and I wanted a West Indian food truck for our "festival" themed wedding event and came across Dookies. From the very start Sean was amazing - very responsive, informative and helpful to our needs. We had a very last min change of venue which was a huge problem for us but again Dookies were very accommodating and pivoted to our new venue! We had a very special wedding day and Dookies played a HUGE role in that. All 150 guests said the food and service was unreal including half our family (who are of Caribbean decent and usually the harshest critics!). I cannot recommend Sean and his team any more. We will definitely be using them/recommending them for future events. Our wedding venue have even added them to their preferred supplier list and offering it as an option to their packages. 5 stars!!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Summer event with Dookies Grill

We used Dookies Grill to provide hospitality for our summer rooftop event. They provided a great selection of delicious Caribbean food with everything presented beautifully

The food and drinks were definitely the highlight of our evening and enjoyed by everyone.

Thank you!!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience and great service!

We hired Dookies Grill for our company event, and the food was to die for! Everyone at the event was happy with the food and we, as a company, couldn't have been more happy to work with them and Sean. Super friendly, flexible with what we needed and incredibly helpful! I would definitely recommend :)

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

We used Dookies Grill at our Big Summer…

We used Dookies Grill at our Big Summer Festival and they were a huge success! Their delicious Caribbean food was so popular and the team are so friendly to work with. Looking forward to our next event together, I'd recommend them highly!

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

The most amazing food!

I highly recommend Dookies Grill! We booked them for my mums 60th and they were incredible. Sean came to our house when we booked to discuss the plans in person and check we had space for the van, this really helped us and took the pressure of my mum. When the day arrived the team arrived nice and early with plenty of time to set up. They began serving dead on the time we had requested and were great with our guests. The food was incredible and I would not be able to explain in words just how fantastic and flavourful it was. Every single guest raved and raved out the food and lots of them took plates home! We have food left over which we will be eating every day for dinner because it just never gets boring. The staff were polite and professional and gave hearty portions. People went back for several more servings because the food was just that good! I highly recommend Dookies Grill. Thanks Sean, Mercedes and your whole team you guys are amazing!

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Can't recommend enough

Dookie's Grill catered our work Christmas party and it went down a treat! Delicious food and great communication from the team. Hope to book with them again soon!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

The food was excellent

The food was excellent
We used Dookies for our Southwark Care Celebration.
Service as a whole was great with good communication.
Would use again.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Dookies at Newday Youth Festival

Dookies set up camp at our 5 day Youth Festival this year and were very well received by the young people and volunteers alike. From open to close they served flavoursome food non-stop! hoping to have them back with us for 2024!

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, incredible food.

Booked Dookie's for a birthday party recently and couldn't be happier with the experience! Communication was excellent in the build up to the event and the feedback on the food was incredible across the board. Would certainly book the team again!

November 17, 2023
Unprompted review

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