We sold my deceased mother-in-laws house with Doolittle & Dalley Kidderminster and found the team to be extremely kind and professional. Kristina came to do the valuation she was very helpful, kind a... See more
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We have been looking for a suitable rental property for a couple of months now, and I have to say that Doolittle and Dalley have been really proactive in assisting us. We have been dealing mostly with... See more
Everyone I spoke to at Doolittle & Dalley was friendly and helpful. Booking appointments was easy and straightforward. Great communication - confirmations, emails, calls all done when they said they w... See more
Company replied
Everyone at D&D has been very helpful - despite not having the easiest time of it with my very quick turnaround on a letting. Phoebe particularly has been very responsive and done what she can to push... See more
Company replied
Company details
Written by the company
Established in 1893, Doolittle and Dalley is an independently owned firm of Estate Agents, Letting Agents and Chartered Surveyors
Contact info
Proud Cross Ringway, DY11 6AE, Kidderminster, England, United Kingdom
- 01562 821600
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Excellent communication and quick…
Excellent communication and quick response to requests. Phoebe was very friendly and demonstrated agility, competence, and a willingness to help.
Friendly helpful and super reaponsive
We have been looking for a suitable rental property for a couple of months now, and I have to say that Doolittle and Dalley have been really proactive in assisting us. We have been dealing mostly with Phoebe. She has been really responsive to requests for viewing and on follow up. We also met another letting agent today called Rosanna. They are both really polite, friendly and helpful. We have dealt with a number of letting agents recently and we must commend Doolittle and Dalley for their customer service because it has surpassed any of the other agents we have had contact with. Well done D&D and a special thanks to Phoebe and Rosanna.
We sold my deceased mother-in-laws…
We sold my deceased mother-in-laws house with Doolittle & Dalley Kidderminster and found the team to be extremely kind and professional. Kristina came to do the valuation she was very helpful, kind and compassionate and explained everything to us and made us feel at ease. She also kept in contact with us by phone throughout the sale. When we accepted an offer from the buyer Lisa took over the sale process, she was absolutely marvellous she emailed us weekly with updates from the buyer and chased both the buyer Solicitors and ours to completion. Thank you Kristina and Lisa for making the sale process less daunting and easy. We would definitely recommend this estate agent if you are looking to sell.
Great Service
Really pleased with the sale of the house with Doolittle and Dalley. Lisa Rhodes was great and kept us informed all the way through and completed the sale with no hassles. Highly recommend as agents
Service above and beyond expectation
Phoebe helped us navigate the troubled waters of doing business without recourse to a smartphone (never seen the need for one), especially the ID process and, even moreso, when internet access to other institutions' apps failed us. She helped us find ways to complete these parts of the process towards successful completion.

Reply from Doolittle & Dalley - Kidderminster
Very helpful staff
Everyone at D&D has been very helpful - despite not having the easiest time of it with my very quick turnaround on a letting. Phoebe particularly has been very responsive and done what she can to push things ahead as fast as possible, backed up by all the other staff there.

Reply from Doolittle & Dalley - Kidderminster
Great experience!
I’ve had a really good experience with Doolittle & Dalley. Phoebe has been great to deal with from the start. Super efficient, and always easy to reach whenever I’ve had questions. Made what can usually be a stressful process completely hassle-free.

Reply from Doolittle & Dalley - Kidderminster
I just wanted to say that I met a…
I just wanted to say that I met a lovely young lady called Phoebe who showed me around a nice property I was looking at renting recently She was good to talk to and made the experience joyful I have been dealing with quite a few different letting agents in the recent months And I'm sad to say that some don't make you feel good about what you are doing or going through at all Some have been quite abrupt It's very disheartening to deal with when you are already dealing with a very emotional time However this agency and the lovely phoebe didn't do that They treated me like a person And for that I am very grateful So thank you it is appreciated J

Reply from Doolittle & Dalley - Kidderminster
Excellent !!!
A big thank you to Rosanna and the agency for their excellent support throughout the entire process. They were professional, friendly, and helpful from start to finish. We truly appreciate everything they’ve done for us and highly recommend their services!

Reply from Doolittle & Dalley - Kidderminster
Great service
Everyone I spoke to at Doolittle & Dalley was friendly and helpful. Booking appointments was easy and straightforward. Great communication - confirmations, emails, calls all done when they said they would be. The viewing didn't feel rushed, Rosie was friendly and knowledgeable and took the time to show the whole property. Great Team, Great service.

Reply from Doolittle & Dalley - Kidderminster
Excellent and very helpful, thanks Phoebe
Phoebe has been our main point of contact over the past couple of weeks, and has been invaluable in helping us navigate the intractable online tenancy process. Thank you Phoebe!

Reply from Doolittle & Dalley - Kidderminster
Everyone should be like Louisa 🙌🏼
The amazing Louisa was with us during our viewing & she was the nicest lady ever. Super informative and helpful. She made myself and my partner feel so comfortable. I’m a very anxious person, as first time buyers this is scary for me but Louisa made this a dream and really enjoyable. Perfect woman for the Job 🥰 Thankyou so much x

Reply from Doolittle & Dalley - Kidderminster
Phoebe was really lovely and made the…
Phoebe was really lovely and made the viewing really easy, no question was too much!

Reply from Doolittle & Dalley - Kidderminster
Excellent staff!
Ive now met with 4 people from the company, in the context of helping me to find a rental property. Today Holly met with me in Kidderminster. She travelled from the Bromsgrove office. My appt time to view was 11am. Holly arrived at 10.45 much to my delight as I was early. Once again D&D came up trumps with Holly. She was friendly, warm and inviting and very attentive and reassuring, as she was aware I was looking for my first rental. Holly was very professional, again with really good rental knowledge. She allowed me to complete the application form in the property and answered my questions very well. Holly is another employee, who is a credit to D&D!
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