Dooprime brother, in connivance with scammers, joins our account in his IB, gives wrong signals, washes the account due to which our capital gets exhausted, say something in the group but leave the gr... See more
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See what reviewers are saying
Dear D Prime Support Team, I am writing regarding my pending deposit issue which has still not been resolved. My Details: Name: Irfan Mohammed Rafeeq Client ID: 1277... See more
Company replied
Trading on Doo Prime has been solid so far, particularly for Forex. The flexibility in leverage has allowed me to take calculated risks without overexposing my account. It would be great if they added... See more
Company replied
The educational tools provided by Doo Prime have really helped me sharpen my trading skills. I've learned so much, and the platform's user-friendly design has made the learning process enjoyable.
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Company details
About D Prime
Written by the company
Welcome to D Prime
D Prime is a global multi-regulated online broker offering a range of trading products across six asset classes to professional investors from all over the world. With a strong industry background, robust technological infrastructure, exceptional trading conditions and client support, we provide best-in-class services, products and tools.
Why D Prime?
As an award-winning provider of professional trading services, we serve an ever-growing community of traders worldwide. Our clients benefit from:
D Prime is a global multi-regulated online broker offering a range of trading products across six asset classes to professional investors from all over the world. With a strong industry background, robust technological infrastructure, exceptional trading conditions and client support, we provide best-in-class services, products and tools.
Why D Prime?
As an award-winning provider of professional trading services, we serve an ever-growing community of traders worldwide. Our clients benefit from:
- Access to 10,000+ Products: Forex, Stocks, Futures, Precious Metals, Commodities and Stock Indices
- Low spreads from 0.01 pips
- Max leverage 1:1000
- Dedicated support available 24/7
- Multiple funding options
- Flexible account types
- Ultra-low latency
Visit dooprime.com
Contact info
Govant Building, Po Box 1276, Port Vila, Vanuatu
- en.support@dooprime.com
- dooprime.com
Breach of guidelines
They freezed my withdrawal and took my profits …
They freezed my withdrawal and took my 904usd profit. They aren't well regulated, claiming they are ASIC regulated, all is false. I lodged complain with ASIC and they said they aren't regulated!
May 2, 2025
Unprompted review
Reply from D Prime
Dear Anthony Sekgobela
Thank you for sharing your feedback. We would like to clarify that D Prime does not freeze client withdrawals or deduct profits. All client funds and transactions are processed securely in line with our policies and regulatory obligations.
Regarding regulation, D Prime operates under strict compliance standards and is authorized by multiple regulatory bodies. Any claim that we are not regulated is incorrect. We do not misrepresent our licenses, and all details of our regulatory status are publicly available on our official website.
If you are experiencing any issues, we encourage you to contact us directly so we can review your case and assist you promptly.
Email: en.support@dooprime.com
Thank you for choosing D Prime!
Best regards,
Danielle
Customer Advocate @ D Prime
Even country managers leave this broker every other months
I work with them since 2024 SEPTEMBER until today SEPTEMBER 2025
I have changed 9 I mean nine black and white agents / country managers each and every one of them leave the job for the broker’s insecurity.
They keep telling me - me as a signal provider they say that dooprime is not worth keeping its words to the clients long term - a good example would be country managers getting fired and getting limited due to lack of budgets due to fall of clients. What a beautiful website homepage that they brag about it whilst thief and clever to wipe funds of my fellow clients.
September 12, 2025
Unprompted review
Reply from D Prime
Dear Rahand Ahmed
Thank you for sharing your feedback. We would like to clarify that D Prime is a regulated broker and we do not engage in any practices that involve withholding client funds or acting dishonestly. All client transactions are processed transparently and securely under strict compliance standards.
Regarding internal operations, staffing decisions are made to ensure that we continue providing the best service possible to our clients worldwide. These changes do not affect the safety of client funds or the reliability of our services.
If you or your clients are facing any specific issues, we encourage you to contact us directly so we can review and resolve them promptly.
Email: en.support@dooprime.com
Thank you for choosing D Prime!
Best regards,
Danielle
Customer Advocate @ D Prime
Reply from D Prime
Hello Ubaid Ali
Thank you for bringing this to our attention. We truly value your feedback and understand your concerns. Please be assured that we will review this matter carefully. To assist you further, kindly provide us with your account details so we can look into your case directly.
For further assistance, please reach out to us via the following channels:
Email: en.support@dprime.com
Your satisfaction is our priority, and we are dedicated to addressing all inquiries as soon as possible. Thank you for your cooperation and understanding.
Best regards,
Danielle
Customer Advocate @ D Prime
I do not recommend this broker
I do not recommend this broker! This broker acts dishonestly. I worked as a partner with this broker, and after bringing in clients, the broker simply refused to pay me. They deceived me. This broker is dishonest and can cheat both partners and clients.
September 6, 2025
Unprompted review
Reply from D Prime
Dear Акмалжо
We would like to clarify that Doo Prime operates with full transparency and integrity. We do not engage in withholding payments from our partners or clients. All commissions and client funds are processed strictly according to our agreements and regulatory standards.
If you have encountered any issues regarding your partnership account, please reach out to us directly so that we can review your case and provide prompt assistance.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Best regards,
Danielle
Customer Advocate @ Doo Prime
Third class servies provider
Third class servies provider. don't invest. scam broker
August 25, 2025
Unprompted review
Reply from D Prime
Dear Ajay Kadam
We’re sorry to hear about your experience and truly regret that you feel this way. At Doo Prime, we take all concerns seriously and would like the opportunity to understand your situation better. Please reach out to us directly at en.support@dooprime.com
or through one of the numbers below so that we can look into this and assist you further:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Your satisfaction is our priority, and we are committed to resolving any issues promptly.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The trading tools are decent
The trading tools are decent, but I feel the mobile app could use some design improvements. It doesn’t feel as modern or intuitive as the desktop version.
July 29, 2025
Unprompted review
Reply from D Prime
Dear Jason Foster,
Hope you are doing well.
Thank you for sharing your feedback regarding our trading tools and mobile app. Your observations are valuable, and we will review them as we continue enhancing our platform to deliver a better experience across all devices.
Email: en.support@doprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime.
DooPrime is a decent broker
DooPrime is a decent broker, but more frequent market analysis updates would be useful. I could really use those to stay ahead of trends.
August 11, 2025
Unprompted review
Reply from D Prime
Dear Kathleen Young,
Hope you are doing well.
Thank you for sharing your feedback regarding our market analysis updates. We appreciate your suggestion and will review it as we work to enhance our services to better support your trading needs.
Email: en.support@doprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime.
Account Frozen with False Bonus…
They still haven't offered a solution. Never sign up for an offshore license. Their only goal is to defraud you.
Account Frozen with False Bonus Manipulation Claim
I have been trading with Doo Prime under account number 9929225. I deposited $2,000 and, through my consistent trading strategy (risk-reward ratio of 1:2 or 1:3), I grew my account balance to around $10,000.
However, my account was suddenly flagged for “bonus manipulation,” which is completely false. While a small bonus (~$1,800) was allocated to my account, I have never used this bonus in my trades. All of my profits came from my own deposited funds and trading strategy, not from any bonus.
I have already provided my full trading history (CSV files) to Doo Prime as evidence. Despite this, they are still withholding my funds and not giving me access to my own capital.
This is highly stressful and unacceptable for a broker that claims to be regulated and reputable. I kindly request Doo Prime to:
1. Immediately release my funds ($10,000).
2. Provide a clear explanation of the so-called “bonus manipulation” with evidence.
Until this issue is resolved, I cannot recommend Doo Prime to other traders. Transparency and fairness are the most important aspects of a broker, and unfortunately, my experience shows otherwise.
August 15, 2025
Reply from D Prime
Dear Hatice,
Hope you are doing well.
Thank you for sharing your concerns. Please be assured that our platform operates under strict compliance standards to ensure fairness and integrity in all trading activities. Your feedback has been escalated to the relevant team for immediate review, and all details will be thoroughly assessed to reach a resolution in line with our policies.
Contact Information:
Email: en.support@doprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime.
Not allows me to withdraw.
Deposit and trade with them , earn money but not allow me withdraw. Totally scamer.
August 13, 2025
Unprompted review
Reply from D Prime
Dear Dream Trader,
Hope you are doing well.
Thank you for sharing your feedback. Kindly note that D Prime is a regulated broker that operates under strict guidelines to ensure security and protect our clients’ rights.
We have previously requested additional details from you to review and investigate your case thoroughly, but we have not received a response. We encourage you to contact us at en.support@doprime.com
so, we can assist you further and ensure a proper review is completed.
Email: en.support@doprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime.
This is cheap scammer please do not…
This is cheap scammer please do not invest anything with this broker.
This scammer reached me to send many investors and then he will pay me money from their accounts.
Do not invest even 1 cent on this scammer I have total evidence of chat.
August 13, 2025
Unprompted review
Reply from D Prime
Dear Lifes Dreams,
Hope you are doing well.
We would like to assure you that D Prime is a trusted and regulated broker, committed to providing clients with a secure trading environment and reliable services. As the email provided by you is not available in our system, if you have any genuine concerns, we kindly invite you to contact us through our official channels below for further assistance.
Contact Information:
Email: en.support@doprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime
My experience has been okay overall
My experience has been okay overall, but live chat support could definitely be faster. Quicker response times would improve the customer experience a lot.
July 22, 2025
Unprompted review
Reply from D Prime
Dear Mason Turley,
Hope you are doing well.
Thank you for sharing your experience with us. We value your feedback regarding live chat support and will ensure it is reviewed internally to help us enhance our service efficiency and overall customer experience.
Contact Information:
Email: en.support@doprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime.
Scam allert
Dooprime scammed me and stole my 1612$ profit which i made trading before market close and close it in profit when market opened, i want everyone who sees my review to realize that dooprime is the biggest scam broker operating right now.
August 1, 2025
Unprompted review
Reply from D Prime
Dear Zanyar majeed abdullah,
Hope you are doing well.
Thank you for sharing your concerns. At D Prime, we are committed to honest and transparent trading practices, and we do not engage in any actions that would take away a client’s rightful profits. Our systems and procedures are in place to ensure fair execution and secure handling of funds.
We would like to check your case in detail to clear up any misunderstanding. Please contact us with your account information so our team can review the trades in question and provide you with a clear explanation.
Contact Information:
Email: en.support@dprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ D Prime.
While I like the variety of products…
While I like the variety of products available, I think they could add more options for cryptocurrency trading. Expanding the digital assets offered would broaden the platform’s appeal.
February 6, 2025
Unprompted review
Reply from D Prime
Dear Grace Brooks,
Hope you are doing well.
Thank you for your valuable feedback. We're glad to hear you appreciate the variety of products available on our platform. Your suggestion to expand our cryptocurrency offerings is well noted and will be shared with the relevant team as we continue to enhance our services.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime.
My experience has been largely…
My experience has been largely positive, but the mobile app sometimes lags. It’s not a deal-breaker, but a more responsive mobile interface would definitely make trading on the go easier.
July 2, 2025
Unprompted review
Reply from D Prime
Dear Sibel Doğan,
Hope you are doing well.
We’re pleased to hear that your overall experience has been positive. Your feedback regarding the mobile app performance is appreciated, and we understand how important a smooth trading experience is when on the go. Please be assured that we continuously work to improve our platforms, and input like yours helps us prioritize enhancements.
Should you wish to share more details, feel free to contact us directly.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The platform works well
The platform works well, but the account verification took longer than expected. I understand the need for security, but speeding up this process would make the experience smoother.
June 19, 2025
Unprompted review
Reply from D Prime
Dear Aiden Grayson,
Hope you are doing well.
Thank you for sharing your thoughts. We’re glad to know the platform is working well for you. Your feedback regarding the account verification process is appreciated. While we remain committed to maintaining strict security standards, we are also continuously working to improve processing times and enhance the overall user experience.
If you’d like us to review your case further, please feel free to reach out to us directly.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
SCAM broker stay away
from 10 months im still waiting for withdrawal transaction to be processed and it wasn't delivered yet,with no reason, and my account manager left his jop in the company after he failed to process this transaction, and the company replied that there so no reason to cancel any profits and there is no abuse complaint to decline my withdrawal, and there is a pending deductions 183$ and my withdrawal transaction is 3215$ !!! and there no action from they side from 10 months till now, so i warning all from this scam broker
August 19, 2024
Unprompted review
Reply from D Prime
Dear FOX TRADING,
Hope you are doing well.
Please be informed that all transactions at Doo Prime are handled in accordance with strict internal procedures and regulatory standards. If you believe there is any outstanding matter with your account, we invite you to reach out to us directly with your information so we can promptly review your case.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Best regards,
Danielle
Customer Advocate @ Doo Prime
The mobile app is functional
The mobile app is functional, but it could really use a makeover. It feels a bit outdated compared to the desktop version. A fresh design would make it feel more modern and intuitive.
July 16, 2024
Unprompted review
Reply from D Prime
Dear Blythe Anderson,
Hope you are doing well.
Thank you for taking the time to share your feedback regarding our mobile app. We truly appreciate your insight. Your suggestion for a more modern and intuitive design has been noted and will be shared with our development team for consideration in future updates. Your input is valuable in helping us enhance our services and user experience.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The platform works well
The platform works well, but I think they could offer more promotional deals for loyal customers. Most of the bonuses are geared toward new clients.
July 15, 2024
Unprompted review
Reply from D Prime
Dear Aiden Anthony,
Hope you are doing well.
We’re glad to hear that the platform is working well for you. Your feedback regarding promotional offers is much appreciated. We value all our clients, and your suggestion about providing more benefits for loyal users will certainly be shared with the relevant team for consideration in future campaigns.
Should you have any ideas or preferences you’d like us to take note of, feel free to contact us directly.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
I was inactive for a while due to i…
I was inactive for a while due to i lost my phone after 90 days of being inactive they just deducted 10 dollars from my account just like that, they suppose to contact me ahead or my account manager to contact me before doing such action this is a theft.
Beware of this broker.
July 13, 2025
Unprompted review
Reply from D Prime
Dear Sulaiman Ahmad,
Hope you are doing well.
Thank you for sharing your feedback. Please note that certain actions on trading accounts may follow predefined terms and conditions. We always encourage clients to stay informed and connected through our official communication channels for any updates related to their accounts.
If you believe this matter requires further review, we kindly invite you to contact us directly or send us your details via email so we may conduct a prompt investigation.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
I like the platform overall
I like the platform overall, but the verification process was slower than I expected. Once it was sorted out, everything worked fine, but it did delay my start.
May 14, 2025
Unprompted review
Reply from D Prime
Dear Silas Walker,
Hope you are doing well.
We’re pleased to hear that you’re enjoying the platform overall. Your comment regarding the verification process is noted and appreciated. While we aim to uphold a secure and compliant onboarding experience, we also strive to minimize any delays. Feedback like yours helps us improve and refine our procedures for a smoother start.
If you have any additional input or require further assistance, feel free to contact us directly.
Contact Information:
Email: en.support@dooprime.com
For further inquiries, please visit our official website or contact our customer service:
AUS: +61 2 9128 0800
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you and have a great day.
Best regards,
Danielle
Customer Advocate @ Doo Prime
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