Like past experience I found buying from Door Controls Direct easy and efficient. No fuss or bother.I was given details of the order confirmation ,delivery time etc all of which went without a hitch... See more
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Review summary
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Reviews shaping this summary
This company saved me at 5pm on a Friday evening. I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual... See more
Company replied
What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 d... See more
Company replied
OUTSTANDING Service! Fabulous team to deal with, gave me the suitable technical information and the 10 door closures arrived. They also replaced FREE OF CHARGE 4 of the overhead closures covers after... See more
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Company details
About Door Controls Direct
Written by the company
Your dependable source for door solutions that will keep people safe and secure
Whether you are searching for commercial door closers, mechanical locks, access control systems, or any other door hardware products, you can depend on Door Controls Direct. Our GAI-qualified technical sales team can help you find the right product for the right job, ensuring compliance with building regulations and product standards.
Door Hardware and Access Control
We recognise the critical role that doors and their hardware play in the safety and security of any building. Whether you require ironmongery for a listed private residence, a multi-building commercial site, or an upgrade and maintenance project for an office space we supply quality products from industry leading brands. You can rely on us to deliver.
Our extensive product range encompasses a wide variety of electric locks, insurance rated mortice locks, and CE marked fire door ironmongery tailored to meet your specific requirements. Shop for door handles and hinges to refurbish existing internal and external doors, upgrade cylinder door locks to current security standards, and install compliant panic hardware to final exit doors.
Fire Door Ironmongery
Fire doors and fire door ironmongery are crucial components in passive fire protection measures. Shop for fire door signage, intumescent seals, and more with our fire door essentials range. Not sure what you need? We have compiled our own fire door ironmongery kits that cover locking and non-locking doors, escape doors, lift to lock bathrooms, and access control doors. Intumescent kits are included for hinges and lockcases. Separate intumescent packs are also available for concealed door closers, digital locks, and flush bolts.
The Dependable Door Controls Solution
Unlock the difference that dependability makes when you choose Door Controls Direct for unmatched reliability in door hardware and access control solutions. Whether you need like-for- like replacement products, door handles to match the latest trends, or ironmongery that is at the forefront of advancing market changes, we are here to help.
Shop online with us at www.doorcontrolsdirect.co.uk and as well as quick delivery on door and window ironmongery, you can view and download product documentation, so end-users are provided with the certification for their door hardware, and you can be sure you have the right product for your project.
For more information on our door hardware product range, you can visit our website, download our latest edition of our product catalogue or contact our sales team on 01305 263300
Contact info
Unit 3, Grove Trading Estate, DT1 1ST, DORCHESTER, United Kingdom
- 01305 263300
- sales@doorcontrolsdirect.co.uk
- doorcontrolsdirect.co.uk
Brand New Product Catalogue Out Now!
4.8
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very knowledgeable and helpful
Very knowledgeable and helpful. After different options to consider finally ended up with an excellent solution
December 5, 2025
Reply from Door Controls Direct
Hi Jonathan,
Thank you for your review! We’re really pleased to hear our team could talk you through the options and help you arrive at the right solution.
If you ever need further advice or assistance in the future, we’ll be here and happy to help.
Many thanks,
Sophie
Easiest company to deal with
Easiest company to deal with.
Needed a keypad for a motorised gate. Found the like for like replacement in their website. Ordered and paid on a Friday keypad was with me next working day (Monday).
December 19, 2025
Reply from Door Controls Direct
Hi Dan,
Thank you for your review! We’re really pleased to hear you found a like-for-like replacement easily on our website and that your keypad arrived promptly the next working day. It's great to know everything went smoothly from order to delivery.
If you ever need any further advice or support, our team will be more than happy to help.
Best wishes,
Sophie
Ordered next day delivery on Sunday
Ordered next day delivery on Sunday. It´s now Wednesday almost mid-day and it hasn´t arrived. By the look of other reviews it´s a good company let down by their delivery company DPD.
December 17, 2025
Unprompted review
Reply from Door Controls Direct
Hi James,
Sorry to hear your delivery has not arrived.
Please contact the customer service team on 01305 263 300 so we can track your order & help remedy the situation for you.
Look forward to your call.
Best regards,
Glen
Easy website to navigate
Easy website to navigate. Quick delivery. What more can one ask?
November 27, 2025
Reply from Door Controls Direct
Hi Liz,
Thank you for your review! We’re so pleased you found the website easy to navigate and your order arrived quickly, great to hear it all went smoothly.
If you ever need any further help, our team will be right here.
Warm regards,
Sophie
Quick and easy ordering process
Quick and easy ordering process, swift delivery. Would recommend. Thanks!
December 8, 2025
Reply from Door Controls Direct
Hi Adam,
Thank you for your review! We’re really pleased to hear you found the ordering process quick and straightforward, and that delivery was swift. We appreciate the recommendation too.
If you ever need anything else, just let us know, we’ll be happy to help.
Best wishes,
Sophie
Reply from Door Controls Direct
Hi David,
Thank you for your review! We’re glad to hear you found the site easy to use, payment straightforward, and delivery nice and quick.
If you ever need anything else or have questions in future, our team will be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi there,
Thank you for your review! We’re really pleased to hear you were happy with both our technical support and customer service.
If you ever need a hand with anything else, just let us know, we’ll be glad to help.
Many thanks,
Sophie
Reply from Door Controls Direct
Hi Russell,
Thank you for your review! We’re really glad to hear you find our service reliable and consistently quick.
If you ever need anything further, our team will be here and ready to help.
Best regards,
Sophie
Reply from Door Controls Direct
Hi John,
Thank you for your review! We’re really pleased to hear your order arrived so quickly.
If you ever need anything else, just get in touch, we’ll be happy to help.
All the best,
Sophie
Reply from Door Controls Direct
Hi Jim,
Thank you for your review! We’re pleased to hear your order arrived on time and exactly as expected.
If you need anything else in the future, our team will be here to help.
Kind regards,
Sophie
Excellent Customer Service
Unfortunately we had a job cancelled and had to return our purchase, the team was quick with emails and a bit of tech problem with their mobile website. I found a new supplier with these guys!
October 20, 2025
Reply from Door Controls Direct
Hi Matthew,
Thank you for your review! We’re really glad the team were able to help quickly with your return, even with the small mobile site hiccup. It’s great to hear we’ve gained you as a new customer going forward.
If you ever need anything else or have any questions, we’ll be more than happy to help.
Best wishes,
Sophie
A welcome change when dealing on-line.
Had contact with knowledgeable person who quickly answered my question
Delivery was fast and on time.
November 2, 2025
Reply from Door Controls Direct
Hi Paul,
Thank you for your review! We’re so pleased to hear you had helpful support from our team and that your delivery arrived quickly and right on time.
If you ever have more questions or need further assistance, we’ll be here and happy to help.
Many thanks,
Sophie
Reply from Door Controls Direct
Hi Nigel,
Thank you for your review! We’re really glad the transaction was straightforward and your order arrived quickly.
If you need anything else in the future, our team will be more than happy to help.
Warm wishes,
Sophie
Reply from Door Controls Direct
Hi Richard,
Thank you for your review! We’re so pleased you were happy with the service, delivery, and quality of your order.
If you ever need anything else, please don’t hesitate to get in touch, we’ll be happy to help.
Kind regards,
Sophie
Good quality products helpful sales and…
Good quality products helpful sales and a prompt delivery, I will be using again
October 20, 2025
Reply from Door Controls Direct
Hi David,
Thank you for your review! We’re delighted you were pleased with the product quality, helpful sales support, and prompt delivery. It’s great to hear you’ll be ordering again.
If you ever need any advice or assistance, our team will be glad to help.
Best regards,
Sophie
Informative info on website with the…
Informative info on website with the specs, useful dimensions and fast delivery.
Excellent service.
October 21, 2025
Reply from Door Controls Direct
Good afternoon,
Thank you for your review! We’re really pleased you found the website information helpful and that your order arrived quickly. It’s great to hear you were happy with the service too.
If there’s ever anything else you need, we’ll be here to help.
Many thanks,
Sophie
Thank you for pivot system good work
Thank you for pivot system good work, easy instal and quickly delivered
October 20, 2025
Reply from Door Controls Direct
Hi there,
Thank you for your review! We’re so pleased you’re happy with the pivot system and found it easy to install and quickly delivered.
If you ever need anything else, our team will be more than happy to help.
Kind regards,
Sophie
Quick and just what I needed.
October 8, 2025
Reply from Door Controls Direct
Hi Jonathon,
Thank you for your review! We’re glad your order arrived quickly and was exactly what you needed.
If you ever need a hand with anything else, our team will be happy to assist.
Best regards,
Sophie
Reply from Door Controls Direct
Hi Peter,
Thank you for your review! We’re so pleased to hear you’re happy with both the service and the product.
If there’s ever anything else you need, don’t hesitate to get in touch, we’ll be happy to help.
Kind regards,
Sophie
Recent Purchase
Website was clear and the items described accurately. The locks were definitely cheaper from DCD than any other supplier I tried, which is always a good start. Delivery was as promised too. All round good service
October 2, 2025
Reply from Door Controls Direct
Hi Tony,
Thank you for your review! We’re really pleased you found the website clear, the descriptions accurate, and our prices competitive. It’s great to hear delivery went smoothly too.
If you ever need anything else, please don’t hesitate to get in touch, we’ll be happy to help.
Kind regards,
Sophie
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