Like past experience I found buying from Door Controls Direct easy and efficient. No fuss or bother.I was given details of the order confirmation ,delivery time etc all of which went without a hitch... See more
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Review summary
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This company saved me at 5pm on a Friday evening. I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual... See more
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What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 d... See more
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OUTSTANDING Service! Fabulous team to deal with, gave me the suitable technical information and the 10 door closures arrived. They also replaced FREE OF CHARGE 4 of the overhead closures covers after... See more
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Company details
About Door Controls Direct
Written by the company
Your dependable source for door solutions that will keep people safe and secure
Whether you are searching for commercial door closers, mechanical locks, access control systems, or any other door hardware products, you can depend on Door Controls Direct. Our GAI-qualified technical sales team can help you find the right product for the right job, ensuring compliance with building regulations and product standards.
Door Hardware and Access Control
We recognise the critical role that doors and their hardware play in the safety and security of any building. Whether you require ironmongery for a listed private residence, a multi-building commercial site, or an upgrade and maintenance project for an office space we supply quality products from industry leading brands. You can rely on us to deliver.
Our extensive product range encompasses a wide variety of electric locks, insurance rated mortice locks, and CE marked fire door ironmongery tailored to meet your specific requirements. Shop for door handles and hinges to refurbish existing internal and external doors, upgrade cylinder door locks to current security standards, and install compliant panic hardware to final exit doors.
Fire Door Ironmongery
Fire doors and fire door ironmongery are crucial components in passive fire protection measures. Shop for fire door signage, intumescent seals, and more with our fire door essentials range. Not sure what you need? We have compiled our own fire door ironmongery kits that cover locking and non-locking doors, escape doors, lift to lock bathrooms, and access control doors. Intumescent kits are included for hinges and lockcases. Separate intumescent packs are also available for concealed door closers, digital locks, and flush bolts.
The Dependable Door Controls Solution
Unlock the difference that dependability makes when you choose Door Controls Direct for unmatched reliability in door hardware and access control solutions. Whether you need like-for- like replacement products, door handles to match the latest trends, or ironmongery that is at the forefront of advancing market changes, we are here to help.
Shop online with us at www.doorcontrolsdirect.co.uk and as well as quick delivery on door and window ironmongery, you can view and download product documentation, so end-users are provided with the certification for their door hardware, and you can be sure you have the right product for your project.
For more information on our door hardware product range, you can visit our website, download our latest edition of our product catalogue or contact our sales team on 01305 263300
Contact info
Unit 3, Grove Trading Estate, DT1 1ST, DORCHESTER, United Kingdom
- 01305 263300
- sales@doorcontrolsdirect.co.uk
- doorcontrolsdirect.co.uk
Brand New Product Catalogue Out Now!
4.8
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service good product
April 24, 2026
JUST THE JOB SPOT ON
April 3, 2026
Great service parts arrived on time…
Great service parts arrived on time will recommend to others
March 30, 2026
Reply from Door Controls Direct
Hi Neil,
Thank you for your review! We’re really pleased to hear your parts arrived on time and that you were happy with the service. We appreciate the recommendation too.
If you ever need anything else or a bit of advice, our team will be happy to help.
Kind regards,
Sophie
I could not get this keypad from any of…
I could not get this keypad from any of my suppliers in a timely way so I rang Door Controls and they delivered it the next working day at a very competitive price.
Fantastic service from start to finish!
March 20, 2026
Reply from Door Controls Direct
Hi Phil,
Thank you for your review! We’re delighted we could get the keypad to you quickly when others couldn’t, and at a competitive price too. It’s great to hear everything went smoothly from start to finish.
If you ever need anything else or have another urgent requirement, our team will be happy to help.
Best regards,
Sophie
Reply from Door Controls Direct
Hi Alan,
Thank you for your review! We’re pleased to hear your order arrived promptly, was exactly what you needed, and was easy to install.
If you ever need anything else or a bit of advice, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi Michael,
Thank you for your review! We’re pleased to hear you were happy with the timely service.
If you ever need anything else, our team will be happy to help.
Best wishes,
Sophie
Reply from Door Controls Direct
Hi Paul,
Thank you for your review! We’re pleased to hear the item you needed was in stock and delivered quickly.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
Great product
Great product, but the ordering system defaulted quantities to 1 when I placed the order meaning a wasted a delivery charge having to reorder a second time
April 4, 2026
Reply from Door Controls Direct
Hi David,
Thank you for your feedback, and we’re really sorry to hear about your experience with the ordering system. We understand how frustrating it must have been to place a second order and incur an additional delivery charge.
To make this right, we will be issuing a refund for one of the delivery charges. This will be processed shortly, and you should see it reflected in your account within the next few days.
We appreciate you bringing this to our attention and will pass your feedback on to our team to help improve the ordering experience going forward.
Kind regards,
Glen Forbes
Sales & Customer Service Manager
I got what I ordered at the best price…
I got what I ordered at the best price I could find with free next day delivery. Can't ask for more than that.
March 30, 2026
Reply from Door Controls Direct
Hi Leslie,
Thank you for your review! We’re pleased to hear you’re happy with the quality of the ACT 10 Keypad.
If you ever need anything else or further advice, our team will be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Steven,
Thank you for your review! We’re really pleased to hear you were happy with the service, fast delivery, and pricing.
If you ever need anything else or have any questions, our team will be happy to help.
Kind regards,
Sophie
Really pleased I could collect locally.
March 25, 2026
Reply from Door Controls Direct
Hi John,
Thank you for your review! We’re really pleased you were able to collect locally and that it worked well for you.
If you ever need anything else our team will be happy to help.
Many thanks,
Sophie
Reply from Door Controls Direct
Hi Leslie,
Thank you for your review! We’re pleased to hear you were happy with the communication and pricing, and that delivery met expectations.
If you ever need anything else or have any questions, our team will be happy to help.
Best wishes,
Sophie
Great Service from placing the order to…
Great Service from placing the order to delivery! Thank you
March 7, 2026
Reply from Door Controls Direct
Hi Milena,
Thank you for your review! We’re delighted to hear everything went smoothly from placing your order through to delivery.
If you ever need anything else or a bit of advice, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi Andrew,
Thank you for your review! We’re pleased to hear the item was in stock and delivered promptly.
If you ever need anything else or have any questions, our team will be happy to help.
Kind regards,
Sophie
Great quality and reasonable price.
Great quality and reasonable price.
Speedy delivery.
March 2, 2026
Reply from Door Controls Direct
Hi Keith,
Thank you for your review! We’re really pleased to hear you were happy with the quality, pricing, and speedy delivery.
If you ever need anything else or a bit of advice, our team will be happy to help.
Best regards,
Sophie
Don't advertise NEXT DAY delivery if…
Don't advertise NEXT DAY delivery if orders are placed before 3 pm and then use a courier that delivers 3 days later than I needed it. I had to cancel a job and waste a day. Thanks loads.
March 21, 2026
Reply from Door Controls Direct
Hi Andy,
We are sorry to hear about your experience — I completely understand how frustrating that must have been, especially with it affecting your job.
As discussed, we’ll make sure your feedback is passed on internally and review if we can ensure clearer expectations around our delivery options moving forward.
Best regards,
Glen
Excellent service
Excellent service. next day delivery. Highley recommend this company to anyone looking for door control equipment
March 12, 2026
Reply from Door Controls Direct
Hi Andrew,
Thank you for your review! We’re delighted to hear you were happy with the service and next day delivery. We really appreciate the recommendation too.
If you ever need anything else or have any questions, our team will be happy to help.
Many thanks,
Sophie
Reply from Door Controls Direct
Hi, thank you for your review!
Thank you for your review! We’re really pleased to hear you found the service very fast and efficient.
If you ever need anything else or have any questions, our team will be happy to help.
Best wishes,
Sophie
Easy to use website and fast delivery
Easy to use website and excellent speed of delivery
March 11, 2026
Reply from Door Controls Direct
Hi Gary,
Thank you for your review! We’re pleased to hear you found the website easy to use and that delivery was nice and quick.
If you ever need anything else or a bit of advice, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi, thank you for your review!
We’re pleased to hear you were happy with the quick response, fast delivery, and quality of the product.
If you ever need anything else or have any questions, our team will be happy to help.
Best regards,
Sophie
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