Like past experience I found buying from Door Controls Direct easy and efficient. No fuss or bother.I was given details of the order confirmation ,delivery time etc all of which went without a hitch... See more
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Review summary
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Reviews shaping this summary
This company saved me at 5pm on a Friday evening. I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual... See more
Company replied
What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 d... See more
Company replied
OUTSTANDING Service! Fabulous team to deal with, gave me the suitable technical information and the 10 door closures arrived. They also replaced FREE OF CHARGE 4 of the overhead closures covers after... See more
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Company details
About Door Controls Direct
Written by the company
Your dependable source for door solutions that will keep people safe and secure
Whether you are searching for commercial door closers, mechanical locks, access control systems, or any other door hardware products, you can depend on Door Controls Direct. Our GAI-qualified technical sales team can help you find the right product for the right job, ensuring compliance with building regulations and product standards.
Door Hardware and Access Control
We recognise the critical role that doors and their hardware play in the safety and security of any building. Whether you require ironmongery for a listed private residence, a multi-building commercial site, or an upgrade and maintenance project for an office space we supply quality products from industry leading brands. You can rely on us to deliver.
Our extensive product range encompasses a wide variety of electric locks, insurance rated mortice locks, and CE marked fire door ironmongery tailored to meet your specific requirements. Shop for door handles and hinges to refurbish existing internal and external doors, upgrade cylinder door locks to current security standards, and install compliant panic hardware to final exit doors.
Fire Door Ironmongery
Fire doors and fire door ironmongery are crucial components in passive fire protection measures. Shop for fire door signage, intumescent seals, and more with our fire door essentials range. Not sure what you need? We have compiled our own fire door ironmongery kits that cover locking and non-locking doors, escape doors, lift to lock bathrooms, and access control doors. Intumescent kits are included for hinges and lockcases. Separate intumescent packs are also available for concealed door closers, digital locks, and flush bolts.
The Dependable Door Controls Solution
Unlock the difference that dependability makes when you choose Door Controls Direct for unmatched reliability in door hardware and access control solutions. Whether you need like-for- like replacement products, door handles to match the latest trends, or ironmongery that is at the forefront of advancing market changes, we are here to help.
Shop online with us at www.doorcontrolsdirect.co.uk and as well as quick delivery on door and window ironmongery, you can view and download product documentation, so end-users are provided with the certification for their door hardware, and you can be sure you have the right product for your project.
For more information on our door hardware product range, you can visit our website, download our latest edition of our product catalogue or contact our sales team on 01305 263300
Contact info
Unit 3, Grove Trading Estate, DT1 1ST, DORCHESTER, United Kingdom
- 01305 263300
- sales@doorcontrolsdirect.co.uk
- doorcontrolsdirect.co.uk
Brand New Product Catalogue Out Now!
4.8
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful advice given to aid purchase of…
Helpful advice given to aid purchase of a gate lock.
February 18, 2026
Reply from Door Controls Direct
Hi there, thank you for your review!
We’re really pleased to hear our team could offer helpful advice to guide you toward the right gate lock.
If you ever need any further guidance or support, please feel free to get in touch, we’ll be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Kevin,
Thank you for your review! We’re pleased to hear your order arrived quickly and that the product was exactly what you needed.
If you ever need anything else or have any questions, our team will be happy to help.
Best wishes,
Sophie
On time good reliable service good job…
On time good reliable service good job thank you
March 2, 2026
Reply from Door Controls Direct
Hi Paul,
Thank you for your review! We’re really pleased to hear the service was reliable and your order arrived on time.
If you ever need anything else or a bit of advice, our team will be happy to help.
Kind regards,
Sophie
Fast delivery and great selection of products
Great selection of products, good return policy for incorrectly ordered goods and super speedy delivery. Ordered in the afternoon and received next morning.
February 12, 2026
Reply from Door Controls Direct
Hi, thank you for your review!
We’re really pleased to hear you were happy with the range of products, our returns process, and the speedy next-day delivery. It’s great to know everything went smoothly.
If you ever need anything else or a bit of advice, our team will be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Simon,
Thank you for your review! We’re pleased to hear everything about the transaction was simple and straightforward.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
so easy to order
February 19, 2026
Reply from Door Controls Direct
Hi Mark,
Thank you for your review! We’re glad to hear you found the ordering process nice and easy.
If you ever need anything else, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi, thank you for your review!
We’re really pleased to hear you were happy with the service.
If you need anything further, we’ll be glad to assist.
Kind regards,
Sophie
Fast efficient service
February 18, 2026
Reply from Door Controls Direct
Hi, thank you for your review!
We’re pleased to hear you found the service fast and efficient.
If you ever need anything else, our team will be happy to help.
Warm regards,
Sophie
First Order
Very easy to deal with to place order and helpful service when order had to be amended
February 17, 2026
Reply from Door Controls Direct
Hi Michael,
Thank you for your review and for placing your first order with us!
We’re really pleased to hear you found the ordering process straightforward and that our team could help when the order needed amending.
If you ever need anything else, our team will be happy to help.
Best wishes,
Sophie
great service and will try to source…
great service and will try to source any item you ask for
February 4, 2026
Reply from Door Controls Direct
Hi Paul,
Thank you for your review! We’re really pleased to hear you were happy with the service and our ability to help source what you needed.
If there’s ever anything you’re looking for, just let us know, we’ll be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Paul,
Thank you for your review! We’re really pleased to hear you were happy with the product and that delivery was nice and quick.
If you ever need anything else, our team will be happy to help.
Best regards,
Sophie
Reply from Door Controls Direct
Hi Tony,
Thank you for your review! We’re pleased to hear you found the parts easy to identify and that delivery was quick, all at a good price.
If you ever need anything else or a bit of advice, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi Howard,
Thank you for your review! We’re really pleased to hear you were happy with the service.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Sharon,
Thank you for your review! We’re pleased to hear you found our service prompt and efficient.
If you ever need anything else, our team will be happy to help.
Warm wishes,
Sophie
Easy to order and delivery as advised
Easy to order and delivery as advised. Happy with products
January 21, 2026
Reply from Door Controls Direct
Hi Wally,
Thank you for your review! We’re pleased to hear ordering was straightforward, delivery was as advised, and you’re happy with the products.
If you ever need anything else or have questions in future, our team will be happy to help.
Best regards,
Sophie
very quick delivery good as decribed
February 2, 2026
Reply from Door Controls Direct
Hi Christopher,
Thank you for your review! We’re pleased to hear your order arrived very quickly and was just as described.
If you ever need anything else, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi John,
Thank you for your review! We’re delighted to hear you found our help line competent and the service superb. It’s great to know you’ll be using us again.
If you ever need any further advice or support, our team will be happy to help.
Kind regards,
Sophie
polite and have have all the required…
polite and have have all the required equipment in stock
January 15, 2026
Reply from Door Controls Direct
Hi Tony,
Thank you for your review! We’re pleased to hear you found our team polite and that we had everything you needed in stock.
If you ever need anything else, our team will be happy to help.
Best wishes,
Sophie
delivery great info on web perfect all fitted no issues
delivery great info on web perfect all fitted no issues at all
January 30, 2026
Reply from Door Controls Direct
Hi, thank you for your review!
We’re really pleased to hear the delivery was great, the website information helped, and everything fitted perfectly with no issues.
If you ever need anything else or have questions in future, our team will be happy to help.
Warm regards,
Sophie
delivered as ordered
January 14, 2026
Reply from Door Controls Direct
Hi Mark,
Thank you for your review! We’re pleased to hear your order arrived exactly as requested.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
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