Great item at a great price. Also, the independent courier delivered it to the wrong address (my house is hard to find). Ashley Andrews team got on the case immediately and figured out where the packa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time user of this company. Good product pricing, easy to navigate website and simple checkout process. Product was in line with description and expectation. Delivery was made quickly and in line... See more
Company replied
Easy to use website. Very prompt delivery, keeping me up to date with the whole process. The door knobbs are a good quality & look lovely on the doors. Very impressed. I will definitely recommen... See more
Company replied
I ordered two large solid brass bolts and received them within 48 hours via DPD. Well packaged, very slight scratch on polished surface of 1 bolt but acceptable....
Company replied
Company details
- Hardware Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Hardware Accessories Store
- Interior Door
- Kitchen Furniture Store
Written by the company
Welcome to DoorHardware.co.uk, your reliable online source for premium door hardware. We offer an extensive range of only the highest quality products, including door handles, doorknobs, cabinet hardware, pull handles, external hardware, window hardware and electrical switches and sockets. Our carefully curated range is selected for its durability and craftsmanship, ensuring you receive only the best. With a variety of finishes to choose from, you can effortlessly match your hardware to the décor of your home, office, or commercial space. We have a well-stocked warehouse and use next day delivery for all of our orders, allowing us to provide fast and efficient service. Orders placed before midday are also dispatched the same day*, and if your order is over £50 in value, you'll receive free shipping! We are committed to exceptional customer service and always welcome your feedback to help us improve. Thank you for visiting DoorHardware.co.uk – we appreciate your business! *Electrical items are made to order and may take longer to dispatch.
www.Doorhardware.co.uk
Written by the company
- Why choose us?
- At Doorhardware, we are your reliable online source for the complete M. Marcus range. Our extensive collection comes in a variety of finishes, meaning you can seamlessly coordinate your home, shop or office décor.
- Fast and Efficient Service
- All of our products are dispatched directly from our well-stocked warehouse on a 24hr delivery service. Order before midday to receive same-day dispatch.
- Top-Quality Products
- We pride ourselves on delivering only the highest quality hardware, so you can trust us for lasting performance.
- Exceptional Customer Support
- We place customer service at the heart of our business. We are committed to ensuring your total satisfaction every step of the way.
Contact info
11a Narrowboat Way, DY2 OXQ, Dudley, United Kingdom
- 01384247805
- info@doorhardware.co.uk
- doorhardware.co.uk
4.9
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, delivered the next day. Good quality brass plate mounted door knob. Would definitely use them again.
February 20, 2026
Reply from Ashley Andrews Limited
Thanks so much for taking the time to leave us feedback; we're delighted you were pleased with the purchase and service.
Perfect
Goods arrived promptly, as ordered, well wrapped but not in a wastefully large box. Thanks!
February 17, 2026
Reply from Ashley Andrews Limited
We try our best to make our packages both economical and secure for transit, so we really appreciate your comment. Thanks for the feedback :)
Reply from Ashley Andrews Limited
Thanks so much for your feedback; we're so pleased you were happy with the purchase and experience
Easy to use website.
Easy to use website.
Very prompt delivery, keeping me up to date with the whole process.
The door knobbs are a good quality & look lovely on the doors.
Very impressed.
I will definitely recommend to family and friends.
February 11, 2026
Reply from Ashley Andrews Limited
We're so happy reading your comments; thank you for choosing us for your purchase.
Great item at a great price and great customer service
Great item at a great price. Also, the independent courier delivered it to the wrong address (my house is hard to find). Ashley Andrews team got on the case immediately and figured out where the package was. Great after sales care.
January 26, 2026
Reply from Ashley Andrews Limited
Thanks so much for your kind words. We're pleased the issue with delivery didn't blight your experience with us :)
Reply from Ashley Andrews Limited
Thanks so much for taking the time to leave us feedback!
Reply from Ashley Andrews Limited
Thank you so much for your comment; we really appreciate you!
Competitively priced products and…
Competitively priced products and prompt delivery.
January 20, 2026
Reply from Ashley Andrews Limited
Thanks for your feedback, we really appreciate you taking the time.
First time User - Good Product & Pricing
First time user of this company. Good product pricing, easy to navigate website and simple checkout process. Product was in line with description and expectation. Delivery was made quickly and in line with stated delivery time.
September 4, 2025
Reply from Ashley Andrews Limited
Thanks for your feedback; we're pleased to hear it was a smooth and positive process from start to finish.
A good quality product marred by confused ordering.
Excellent bronzed door handles.
Difficult to irder by phone -
Unclear pricing .
I ordered and paid for 2 sets so had to send one back.
December 5, 2025
Reply from Ashley Andrews Limited
Thanks for your comments. We're don't offer payment by phone, but we try to make it as easy to order online as possible; we're sorry to hear your experience wasn't better. We're always happy to help on the phone or email if you have any queries or aren't sure of something. Thanks for choosing us to place your purchase.
Fast and efficient order
Ordered online on a Sunday and delivered Tuesday . Easy to order and find specific cabinet knobs
December 1, 2025
Reply from Ashley Andrews Limited
Thanks so much for taking the time to give us feedback, we really do appreciate it. We're pleased to hear you were happy with the process and service :)
Above and Beyond!
Having acquired the company's elegant Savoy Heritage Brass door handles for my home decades ago, I can attest to the quality of manufacture that produced the superior performance I have enjoyed since.
My recent inquiry was dealt with in such a way that I would describe the company's performance with customer care in aftersales as superior also, in fact, second to none!
November 16, 2025
Unprompted review
Reply from Ashley Andrews Limited
Thank you so much for taking the time to leave us feeback, and again, we're so pleased to have been able to help you. Take care :)
All the door hardware was very good…
All the door hardware was very good quality. The flat head screws were abit cheap, heads seemed to turn off easy but used some posi head ones I had job sorted.
November 3, 2025
Reply from Ashley Andrews Limited
Thank you for your feedback. Typically products are provided with a steel pilot screw to make the fixing holes and then the brass screws should be used once the pilot holes are made (to tie in with the aesthetic of the piece). Apologies if there was any confusion or anything supplied incorrectly. We're glad to hear you resolved the situation.
Great response from the supplier
October 14, 2025
Reply from Ashley Andrews Limited
Thanks for your feedback, we appreciate your custom
Reply from Ashley Andrews Limited
Thanks so much for your comment, we really appreciate you taking the time to leave us feedback.
Reply from Ashley Andrews Limited
Thanks for taking the time to leave a comment, we really do appreciate it.
Having engineer drawings online is great
Having engineer drawings made the selection easy. Fast delivery too
September 25, 2025
Reply from Ashley Andrews Limited
We're pleased to hear you found these useful; we are updating the website to include more and more of these, but with the thousands of products we offer, it's an ongoing project :) Thanks for your comment!
Professional quick service a pleasure…
Professional quick service a pleasure doing business with them.
September 15, 2025
Reply from Ashley Andrews Limited
Thanks so much; we really appreciate your return custom :)
Great customer service from Roisin
Great customer service from Roisin. My enquiry was answered promptly, the right item was advised and delivered the next day. What more to ask for? I would recommend this company and buy from them again if needed.
September 1, 2025
Reply from Ashley Andrews Limited
Thank you so much for your kind words; we're so pleased we could help and delivered on your expectations.
Very quick delivery and quality products. Great price.
Very quick delivery and great quality products. Really happy with our purchases.
July 31, 2025
Reply from Ashley Andrews Limited
We're delighted to hear that you're happy with the service and product - thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.