Great item at a great price. Also, the independent courier delivered it to the wrong address (my house is hard to find). Ashley Andrews team got on the case immediately and figured out where the packa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time user of this company. Good product pricing, easy to navigate website and simple checkout process. Product was in line with description and expectation. Delivery was made quickly and in line... See more
Company replied
Easy to use website. Very prompt delivery, keeping me up to date with the whole process. The door knobbs are a good quality & look lovely on the doors. Very impressed. I will definitely recommen... See more
Company replied
I ordered two large solid brass bolts and received them within 48 hours via DPD. Well packaged, very slight scratch on polished surface of 1 bolt but acceptable....
Company replied
Company details
- Hardware Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Hardware Accessories Store
- Interior Door
- Kitchen Furniture Store
Written by the company
Welcome to DoorHardware.co.uk, your reliable online source for premium door hardware. We offer an extensive range of only the highest quality products, including door handles, doorknobs, cabinet hardware, pull handles, external hardware, window hardware and electrical switches and sockets. Our carefully curated range is selected for its durability and craftsmanship, ensuring you receive only the best. With a variety of finishes to choose from, you can effortlessly match your hardware to the décor of your home, office, or commercial space. We have a well-stocked warehouse and use next day delivery for all of our orders, allowing us to provide fast and efficient service. Orders placed before midday are also dispatched the same day*, and if your order is over £50 in value, you'll receive free shipping! We are committed to exceptional customer service and always welcome your feedback to help us improve. Thank you for visiting DoorHardware.co.uk – we appreciate your business! *Electrical items are made to order and may take longer to dispatch.
www.Doorhardware.co.uk
Written by the company
- Why choose us?
- At Doorhardware, we are your reliable online source for the complete M. Marcus range. Our extensive collection comes in a variety of finishes, meaning you can seamlessly coordinate your home, shop or office décor.
- Fast and Efficient Service
- All of our products are dispatched directly from our well-stocked warehouse on a 24hr delivery service. Order before midday to receive same-day dispatch.
- Top-Quality Products
- We pride ourselves on delivering only the highest quality hardware, so you can trust us for lasting performance.
- Exceptional Customer Support
- We place customer service at the heart of our business. We are committed to ensuring your total satisfaction every step of the way.
Contact info
11a Narrowboat Way, DY2 OXQ, Dudley, United Kingdom
- 01384247805
- info@doorhardware.co.uk
- doorhardware.co.uk
4.9
Excellent
408 reviews
Asks customers to review
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How this company uses Trustpilot
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Only a door bell but arrived on time
Only a door bell but arrived on time, well packaged, and looks exactly as described on the website
August 15, 2025
Reply from Ashley Andrews Limited
Thank you for choosing our product, and for taking the time to comment. We're pleased to hear you were happy with the item and service.
Excellent customer support for item…
Excellent customer support for item clarification. Easy to order and swift product delivery. No problems in recommending or using again.
August 18, 2025
Unprompted review
Reply from Ashley Andrews Limited
Thanks so much for your feedback, we really appreciate it and we're glad we could help
Super fast turnaround… thank you!
July 25, 2025
Reply from Ashley Andrews Limited
You're welcome! Thank you for your kind comment
Quick and correct supply of items
I ordered two large solid brass bolts and received them within 48 hours via DPD. Well packaged, very slight scratch on polished surface of 1 bolt but acceptable....
July 21, 2025
Reply from Ashley Andrews Limited
We're so sorry to hear that one of the items wasn't pristine; please email us with your order details and an image if you would like us to look into this further. Thank you for your other comments.
Reply from Ashley Andrews Limited
Thanks for taking the time to comment; we're happy to hear your feedback.
Reply from Ashley Andrews Limited
We're delighted to hear you're happy with the quality and service.
Reply from Ashley Andrews Limited
Thanks for taking the time to leave us feedback, we really appreciate it
Great customer service!
After getting zero help from my local ironmongers, I dealt with Roisin who couldn’t have been more helpful. She went above & beyond giving me clear information, making suggestions & answering my queries promptly. Her communication skills and customer service was outstanding & I can’t speak highly enough about how great she was. She’s an asset to your company.
July 4, 2025
Reply from Ashley Andrews Limited
Thank you so much for your comments; we're very grateful you've taken the time to leave such kind words.
Reply from Ashley Andrews Limited
Thank you for taking the time to leave us feedback, we really appreciate it.
Reply from Ashley Andrews Limited
Thanks so much for your feedback; we're very grateful.
Can’t fault order & delivery
Can’t fault order & delivery, good price and quality looks exactly as described. Could have bought cheaper elsewhere but I suspect I’d sacrifice quality. Also I didn’t want to pay £100s either so overall I’m really happy with my order
June 27, 2025
Reply from Ashley Andrews Limited
Thank you for taking the time to leave your feedback. We're really pleased to hear you were happy with everything, from order process to price-point to delivery and quality of goods :)
Good quality merchandise.Well made door handles at a very…
Well made door handles at a very reasonable price. User friendly website and a timely delivery service. Will definitely use this company again.
June 5, 2025
Reply from Ashley Andrews Limited
Thanks so much for taking the time to leave a comment. We're so pleased you chose us and are happy with your purchases.
Good quality handles
Good quality handles, competitive price, ordering easy and prompt delivery.
June 4, 2025
Reply from Ashley Andrews Limited
Thanks so much for such a positive overview of our products/service; we're really pleased to hear you were so happy.
Would highly recommend
Would highly recommend
Have ordered smaller handles before with this company, but needed a larger one for a bigger door, so didn't hesitate to use them again as good quality, an affordable price & exceptionally quick delivery time.
June 11, 2025
Reply from Ashley Andrews Limited
Thank you for choosing to come to us again, we really appreciate your business (and thank you for taking the time to leave feedback)
Reply from Ashley Andrews Limited
Thank you for your comment; we aim to make buying hardware as easy as possible so it's great to hear!
Absolutely amazing customer service…
Absolutely amazing customer service from Roisin - she was incredibly helpful re delivery and so nice to deal with. Won’t be going anywhere else for anything door hardware related. ❤️
June 4, 2025
Unprompted review
Reply from Ashley Andrews Limited
Thank you so much, that's so kind of you to say. I hope we continue to impress for any future orders :)
Brilliant customer service….
Brilliant customer service….. Arrived quickly would definitely recommend.
May 28, 2025
Reply from Ashley Andrews Limited
Thank you so much, we're so glad to have helped with your purchase.
Exactly what we ordered
Exactly what we ordered, which was exactly what we needed, exactly on time! Cheers
May 13, 2025
Reply from Ashley Andrews Limited
Thanks for taking the time to comment, we're delighted to hear you're happy with the products and service!
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