First time user of this company. Good product pricing, easy to navigate website and simple checkout process. Product was in line with description and expectation. Delivery was made quickly and in line... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great item at a great price. Also, the independent courier delivered it to the wrong address (my house is hard to find). Ashley Andrews team got on the case immediately and figured out where the packa... See more
Company replied
I ordered two large solid brass bolts and received them within 48 hours via DPD. Well packaged, very slight scratch on polished surface of 1 bolt but acceptable....
Company replied
Easy to use website. Very prompt delivery, keeping me up to date with the whole process. The door knobbs are a good quality & look lovely on the doors. Very impressed. I will definitely recommen... See more
Company replied
Company details
- Hardware Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Hardware Accessories Store
- Interior Door
- Kitchen Furniture Store
Written by the company
Welcome to DoorHardware.co.uk, your reliable online source for premium door hardware. We offer an extensive range of only the highest quality products, including door handles, doorknobs, cabinet hardware, pull handles, external hardware, window hardware and electrical switches and sockets. Our carefully curated range is selected for its durability and craftsmanship, ensuring you receive only the best. With a variety of finishes to choose from, you can effortlessly match your hardware to the décor of your home, office, or commercial space. We have a well-stocked warehouse and use next day delivery for all of our orders, allowing us to provide fast and efficient service. Orders placed before midday are also dispatched the same day*, and if your order is over £50 in value, you'll receive free shipping! We are committed to exceptional customer service and always welcome your feedback to help us improve. Thank you for visiting DoorHardware.co.uk – we appreciate your business! *Electrical items are made to order and may take longer to dispatch.
www.Doorhardware.co.uk
Written by the company
- Why choose us?
- At Doorhardware, we are your reliable online source for the complete M. Marcus range. Our extensive collection comes in a variety of finishes, meaning you can seamlessly coordinate your home, shop or office décor.
- Fast and Efficient Service
- All of our products are dispatched directly from our well-stocked warehouse on a 24hr delivery service. Order before midday to receive same-day dispatch.
- Top-Quality Products
- We pride ourselves on delivering only the highest quality hardware, so you can trust us for lasting performance.
- Exceptional Customer Support
- We place customer service at the heart of our business. We are committed to ensuring your total satisfaction every step of the way.
Contact info
11a Narrowboat Way, DY2 OXQ, Dudley, United Kingdom
- 01384247805
- info@doorhardware.co.uk
- doorhardware.co.uk
4.9
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Correct item good quality fast delivery
January 14, 2023
Reply from Ashley Andrews Limited
Thanks for your comment, we appreciate you taking the time
Order was delivered correctly and very…
Order was delivered correctly and very quickly. Thanks
January 13, 2023
Reply from Ashley Andrews Limited
Thanks for taking the time to comment. We hope you'll remember us for future hardware needs :)
Order was well packaged and delivered…
Order was well packaged and delivered quickly very pleased with the product looks great on my gate.
January 12, 2023
Reply from Ashley Andrews Limited
Thanks for your feedback; we hope you'll consider us for future purchases.
The desired item was delivered easily…
The desired item was delivered easily and was exactly what was needed.
January 1, 2023
Reply from Ashley Andrews Limited
Thank you for your feedback, we're pleased to hear you're happy with the purchase
Good product and quick clear service.
December 9, 2022
Reply from Ashley Andrews Limited
Thanks for your comments. All the best for 2023!
A very helpful and courteous company.
December 7, 2022
Reply from Ashley Andrews Limited
Thank you for your comment. We hope you'll continue to think of us for future renovations. Have a great festive period and a wonderful 2023!
Thank you so much for all your help
Thank you so much for all your help. Highly recommend this company, such a pleasure to work with. Cant thank you enough for your help so far. Best Regards, Laurence D
November 29, 2022
Unprompted review
Reply from Ashley Andrews Limited
Thank you Laurence, we appreciate your custom and are happy to help however we can.
Quick delivery goods ordered very good…
Quick delivery goods ordered very good quality. No hesitation in ordering again from this company.
November 24, 2022
Reply from Ashley Andrews Limited
Thank you so much, we hope you'll remember us for next time.
Nickel robe hooks
Bought new nickel coat robe hooks. Excellent service, excellent product, excellent price and prompt delivery. can’t ask any more!
November 1, 2022
Reply from Ashley Andrews Limited
Thank you so much for your comments. We're glad you're happy with the purchase.
Reply from Ashley Andrews Limited
Thanks very much :)
Fast delivery and returns service
Fast delivery and returns service, I would definitely use again.
October 5, 2022
Reply from Ashley Andrews Limited
Your comment means a lot, thank you!
Helpful advice on the phone and instant…
Helpful advice on the phone and instant delivery of good product. Very pleased!
October 24, 2022
Reply from Ashley Andrews Limited
Thanks so much for your comments, we're happy to have helped!
Very quick turnaround my orders arrived…
Very quick turnaround my orders arrived within 48 hours.
October 27, 2022
Reply from Ashley Andrews Limited
We're pleased to hear you were happy with the service, thanks!
Reply from Ashley Andrews Limited
Thanks for your feedback. We're pleased you're happy with the items and service provided
Excellent experience, would highly recommend
Customer service was very helpful with my international order. Everything arrived quickly and packaged very securely and well organized. The products themselves (I got cabinet hardware) are just beautiful and have a great weight and hand-feel to them. I couldn’t be happier.
October 24, 2022
Reply from Ashley Andrews Limited
Thanks so much for your comments; we're pleased to hear your happy with everything! Happy to have helped :)
Efficient and very helpful
I had a problem with my first order. When I rang to let them know they sent a replacement immediately.
Excellent service and very pleased with my replacement.
October 8, 2022
Reply from Ashley Andrews Limited
We always want our customers to be 100% satisfied, so we appreciate you taking the time to let us know something wasn't right, and we're glad we were able to resolve the situation for you. Thanks for your comments
Easy to order and received within 2…
Easy to order and received within 2 days! High quality cabinet handles
October 11, 2022
Reply from Ashley Andrews Limited
We're really happy to hear you had a fab time buying from us, and love your new cabinet handles!
Satisfied customer
Well priced, good range, and fast delivery. A seamless experience!
October 13, 2022
Reply from Ashley Andrews Limited
That's fantastic to hear, thanks so much for your feedback
Excellent service
Excellent quality and really thoughtful. I forgot one item so had to pay postage initially on a second order. I received an email saying they noticed this and they would refund me the postage and send everything out together.
September 29, 2022
Reply from Ashley Andrews Limited
Thank you for your comment. We pride ourselves on our service and like to reduce costs wherever possible, so if we do notice that there's 2 orders for the same person then we always try to double up and send together :)
Ordered new letter box and had a range…
Ordered new letter box and had a range of sizes (7) in a number of finishes.
Delivery service was excellent, arrived in 2 days as stated.
September 22, 2022
Reply from Ashley Andrews Limited
We're proud to offer such a wide range, and thank you for your comments.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.