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Company details
Written by the company
DoorsDirect2U was founded with a mission to provide homeowners with easy access to high-quality, affordable doors and windows. Our founder, Greg Waters, has over 40 years of experience in the Home Improvement industry, working with some of the leading manufacturers and suppliers. Having witnessed the frustration and confusion that customers often face while searching for their ideal doors and windows, Greg set out to create an online destination that simplifies the process. With a focus on exceptional customer service, unbeatable value for money, and a wide range of products, DoorsDirect2U was born. Today, we continue to grow and expand our product range to offer the best selection at affordable prices. Our commitment to excellent service and quality has earned us a loyal customer base and numerous positive reviews. We are thrilled to be a part of your home improvement journey and look forward to helping you transform your home.
Contact info
228 Hook Road, KT9 1PL, Chessington, United Kingdom
- 01372 940128
- sales@doorsdirect2u.co.uk
- doorsdirect2u.co.uk
Excellent service
Excellent service . Informed immediately that my door wasn’t in stock and given option of cancelling order or waiting. Chose to wait and door arrived with a crack . Contacted Greg at Customer Services and arranged delivery of a new door . High quality doors and great aftersales support from Greg . Would highly recommend.
Ordered 3 door Deanta folding door…
Ordered 3 door Deanta folding door system to separate my through lounge.
Really good service, good quality. Greg in customer service was very helpful as my walls weren’t exactly the correct size. He advised me how much the doors could be trimmed and my carpenter did a great job.
Delivery was good too.
Would recommend this company
Company is good what let's them down is…
Company is good what let's them down is the delivery company that they use .
Never a simple process and wish I had ability to record there calls so I could share the abuse I recieved from the driver
Good service
Bought 2 sets of wooden Bi-fold doors. Price was competitive and communication excellent. Had a couple of minor issues and Greg promptly looked into them and they were sorted. Would recommend them.
Excellent customer service
Very competitive pricing and excellent customer service back up by Greg. He regularly followed up on progress with a special order and was always available for technical advice.
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