Doorway To Value Reviews 

6,128
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and highly knowledgeable, making interactions pleasant and stress-free. Many people appreciate the professional approach, noting that salespeople provide excellent advice without any pressure to buy. This leads to a relaxed and enjoyable shopping experience, where customers feel they have ample time to make informed decisions. Reviewers frequently highlight the wide choice of quality products available, from furniture to mattresses, which consistently meet their needs. Many consumers express high satisfaction with their purchases, often returning to the company due to the excellent service and value for money.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Consumers find the product selection to be positive, with many appreciating the wide range of quality... See more

Service

Users describe positive interactions with service, consistently reporting excellent and helpful experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing their experience as... See more

Value for money

Customers consistently report positive experiences with value for money, often highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Recently came into the store to look at sofas. Darren Broadhurst was great, it was difficult to make decisions over fabrics etc but Darren made it all easy and spent a lot of time fetching other fabr... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

Our experience was good . Darren Broadhurst was helpful and friendly at every step, from helping us measure up the wardrobe and bedside cabinet, and finding alternative options in his department .We... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,128)

1,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer experience

Just purchased a new dining table and 6 chairs. We were supported superbly in our decision making by Danny Balcerzak. Danny took our needs and turned them into realistic options for us to consider. He provided table surface samples for us to take away and review at home. He came in to store today on his day off to help us make the final choice. Throughout we loved the relaxed but professional and highly knowledgeable approach with no pressure to buy whilst knowing what buying signals to home in on. Great salesman - came away with 6 perfect chairs initially we had not intended to buy! But…they are just what we need. Also gave us a very competitive price with honest timelines for delivery.
Store recommended by a friend and we would not hesitate to return in the future. Thanks Danny!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service, would use Doorway to Value again.

We had a good idea about what we were looking for, but needed guidance on what to look for in an Ottoman bed and mattress. Ian Ryan was very approachable and knowledgeable, using his extensive background to help us choose the right products.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

We recently ordered a mattress from…

We recently ordered a mattress from Doorway to Value.We were served by Ian Ryan who was most helpful,friendly and informative.He even amended the order for us with no problems whatsoever.
Great company to deal with.I would recommend them.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Stephen Corns made our experience a pleasant one.

Stephen Corn was attentive to our needs, he listened and guided us around what was available. He gave advice but was never pushy and we were given time to decide. He took our order after which I found a cheaper price. I contacted Stephen after checking the facts rang me and price marched my order.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good place to look for new furniture!!!

We had a great experience when choosing sofas at Doorway to Value, we were approached by Danny Balcerzac who offered to help us if we needed guidance on anything. He was so helpful and friendly but so professional too. He made us feel confident the sofas would meet our requirements for longevity and comfort.
Thankyou Doorway to value, and Danny for his patience.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

We went to DTV to choose some furniture…

We went to DTV to choose some furniture for my mother. We were met by Darren, an absolute professional who guided us to what we needed with zero pressure and lots of humour. We found exactly what was right for my mum and couldn’t believe the deal that Darren offered us. He was very honest and helpful, there was never any upsell or pressure, in fact quite the opposite, he advised against buying two recliners in place of just one and a normal chair. We were done and dusted in about 40 minutes, and had a nice cup of tea in the process. We cannot recommend this company highly enough, and that goes for Darren too. Thank you very much!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience …

Great service as usual from Doorway to Value. We were served by Danny when we went to purchase some Bar Stools. He was very helpful and polite. Helped us with our order and ensured we got the discount that was available

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great choice and beautiful quality furniture.

We had been searching for ages for the perfect sideboard and sofas to go in our family room. We went to Doorway to Value and found that there was so much choice. Kelly and Richard were particularly helpful, very knowledgeable about products and happy to help us search for what we were looking for.
We ordered our sideboard with Kelly and a sofa from Richard and they both made it really easy.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great place to shop for furniture

Great place to shop for furniture. Love the way you're left to browse at leisure, then when you make your decision the staff are so helpful but never pushy. Peter Williams helped us with our purchase yesterday, very friendly and polite, as are all the staff.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent professional attention and helpful information received from the sales representative who approached us after allowing plenty of time to browse. Purchased here before and will do again.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value

We went into Doorway to Value and were very impressed on the amount of quality furniture they had on display. We were greeted by Karolina who helped us and showed us the various wardrobes and chest of drawers to which we had gone in to view. She was very helpful and an asset to the company and really made us feel at ease and very welcoming.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic selection of quality furnture and great service

We visited Doorway To Value and once again received excellent service.
There is exceptional choice, you are given time to look around without hard sell tactics which is a great as there is nothing I hate more. We have bought from here many times and the last two times it was David Thomson that has dealt with us. He is professional, friendly and nothing is too much trouble.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

First time home buyers

We visited the store over the weekend to purchase our sofa & bed for our first time home. Both Richard & Ian were very helpful in both departments and were able to get us good deals without any pressure. We were explained the new house package and were able to lock in our bed order at the price on the day but hold the order until we have a completion date.

Would highly recommend and will be back 😊 thank you!!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Darren B was very professional and…

Darren B was very professional and knowledgeable, explained everything from ordering to what would happen and how long it would take. Did not feel pressured to buy and would like to say thank you for service and helpfulness

June 2, 2026
Unprompted review

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